2016 DODGE JOURNEY Complaints

View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 DODGE JOURNEY
    - ELIZABETH, WV

    THE WIRING HARNESS ON THE DRIVER DOOR, IS A PIECE OF CRAP. CHEAP CHINA THIN WIRE. BREAKS IT'S TERRIBLE. I NEVER SAW CHEAP#SS WIRE LIKE THAT. IT'S MORE BRITTLE, THAN PEANUT BRITTLE. THEN, I SEE ABOUT GETTING IT FIXED. WITH LABOR OVER $500.00 I DIDN'T PAY FOR CHEAP #SS WIRE'S TO BREAK, FOR ALMOST $30,000.00 I'VE NEVER HAD THIS ISSUE IN ANY CAR I'VE EVER HAD IN THE PAST 30+ YEAR'S EVER. THE DOOR'S WON'T LOCK THE INTERIOR LIGHTS FLAAH. IT BEEPS. WTH..........

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - FAIRBURN, GA

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS LOW AND NEEDED TO BE REPLACED. THE CONTACT REPLACED THE BATTERY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE VIN WAS INVALID.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - CHARLOTTESVILLE, VA

    AFTER DOWNLOADING THE REPORTS FOR TEST 9471 AND 9472, I AM UNABLE TO OPEN THE PDF. I GET AN ERROR THAT THE FILE IS DAMAGED. THIS HAPPENS TO ME ON NUMEROUS OCCASIONS WHEN DOWNLOADING VEHICLE TEST REPORTS.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - FRANKLIN, TN

    MY HEADREST DEPLOYED ON ITS OWN. I WOKE UP IN THE MORNING WENT OUT TO THE CAR TO GO TO THE STORE AND THE HEADREST ON THE PASSENGER SIDE HAS DEPLOYED MAKING IT POP OUT FROM THE BACK PIECE. THE CAR WAS PARKED IN THE DRIVEWAY AND NO ONE WAS IN THE CAR WHEN IT HAPPENED.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - RAPID CITY, SD

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS REMAINED ILLUMINATED. ALSO, THE CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE WHEEL BEARING SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE SENSOR WAS REPLACED AND THE FAILURE WAS REMEDIED; HOWEVER, THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - GEORGETOWN, TX

    I WAS DRIVING MY 2016 DODGE JOURNEY CROSSROAD AND THE ABS LIGHTS CAME ON AND THEN I FELT MY CAR JERK LIKE IT WAS GOING TO STALL. I TRIED TO GET OFF THE FREEWAY AND MY CAR STALLED OUT. I PUT IT IN DRIVE AND IT WOULD STALL AGAIN. IT SOUNDED LIKE THE ENGINE WAS GOING TO FALL OUT OF MY CAR. IT WOULD STALL OUT EVEN IN REVERSE. IT WOULD ONLY RUN IN PARK. THE TOW TRUCK DRIVER SAID IT SOUNDS LIKE THE CRANK SHAFT OR TRANSMISSION. MY CAR IS ONLY 3YRS OLD AND WELL TAKEN CARE OF. NO CHECK ENGINE LIGHT CAME ON, THE SCANNER WOULDN'T READ ANY ERROR CODES. I AM CURRENTLY WAITING ON THE MECHANIC TO LOOK AT IT THIS WEEKEND, MY 9MONTH OLD NIECE AND I ALMOST DIED BY BEING REAR ENDED BY TRAFFIC COMING OFF THE OFF RAMP.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - APACHE JUNCTION, AZ

    WHILE DRIVE THE HEADREST JUST DEPLOYED. THREW MY BOYFRIENDS HEAD FORWARDED. NO BUMPS OR ACCIDENTS IT JUST POP APART AND THREW HIM FORWARD.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - SHELTON, WA

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE FAILED TO LOCK IN PLACE. THE VEHICLE WAS TAKEN TO GILLIS AUTO CENTER (LOCATED AT 180 W HULBERT RD, SHELTON, WA 98584, (360) 426-5585) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 26,448.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - YANCEYVILLE, NC

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL IT WAS REPAIRED BY CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9850). THE DEALER INDICATED THAT THEY MADE A PROVISION OF SERVICING THE VEHICLE FOR A MANUFACTURER SERVICE CAMPAIGN REGARDING THE SUSPENSION, AND THEY REPLACED THE LOWER CONTROL ARM. THE REPAIR FAILED TO PROVIDE A SOLUTION; THEREFORE, THE DEALER STATED THAT THE STEERING BOOT MAY BE FAULTY. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE WHEEL AND THE SUSPENSION WAS VERY UNSTABLE WHEN DRIVING. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN THREE, BUT NO REMEDY WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - COLORADO SPRINGS, CO

    FOR THE PAST WEEK, WHILE TAKING MY CHILDREN TO SCHOOL, ON A RESIDENTIAL STREET, THE CAR STALLS. I WILL BE ON THE ROAD AND GO TO SLOW DOWN BECAUSE I AM COMING UP ON A CAR AT THE STOP SIGN AND THE CAR STALLS OUT. I HAVE TO PUT IT IN PARK, TURN IT OFF, AND THEN TURN IT BACK ON AGAIN. AGAIN, THIS HAPPENS EVERY DAY.

    Source: NHTSA WEB SITE