2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- FRESNO, CA
THE ISSUES STARTED AFTER THE RECALL FOR THE SPEED CONTROL COMPUTER FLASH WAS DONE, ABOUT 2 WEEKS AFTER I NOTICED THAT MY REAR WIPER WOULD ONLY TURN ON WHEN THE CAR WAS IN REVERSE. IF I WOULD PUT THE REAR WIPER SWITCH IN THE ON POSITION NOTHING WOULD HAPPEN. SO IN ORDER TO STOP THE REAR WIPER FROM MOVING WHILE IN REVERSE, I HAVE TO LEAVE THE SWITCH ON THE ON POSITION, MY REAR WIPER ALSO MOVES WHEN I UNLOCK MY CAR.. FOLLOWING THAT MY REVERSE LIGHTS DO NOT COME ON. THEN MY LEFT TAIL GATE LIGHT DOES NOT COME ON WHEN LIGHTS ARE TURNED ON BUT IT DOES COME ON WHEN I UNLOCKED THE CAR. WHEN I OPEN THE REAR HATCH DOOR NONE OF THE INTERIOR LIGHTS TURN ON. SO I AM FORCED TO OPEN ANOTHER DOOR IF I WANT THE LIGHTS TO TURN ON. ALSO WHEN I GO TO REVERSE MY BACK UP CAMERA SCREEN GOES BLACK AND ALSO STARTS TO GLITCH. THIS HAPPENS OCCASIONALLY.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- DUNBAR, PA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD ABNORMAL NOISES UNDERNEATH THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- LE MARS, IA
VEHICLE WAS IN REVERSE. AS SOON AS THE GAS WAS PRESSED THE ENGINE STALLED OUT. WE WERE PULLING OUT FROM A PARKING SPOT WHEN IT HAPPENED. THIS IS NOW THE FOURTH INSTANCE IN 4 WEEKS THIS HAS HAPPENED. CLEARLY CHRYSLER HASN'T FOUND ALL ITS VEHICLES PRODUCED WITH THIS PROBLEM SIMPLY BECAUSE THE VIN# SAYS IT SHOULD BE FINE
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- WEST JORDAN, UT
THE DRIVERS SIDE MASTER PANEL WILL NOT ALLOW THE WINDOWS TO ROLL DOWN. THERE IS A CLICKING NOISE WHEN TRYING TO ROLL DOWN, AND A HUMMING NOISE WHEN TRYING TO ROLL UP. NONE OF THE WINDOW SWITCHES ON ANY OF THE WINDOWS WILL WORK NOW. THE LOCK/ UNLOCK BUTTONS AND THE REAR VIEW MIRRORS STILL WORK. I STOPPED AT A DRIVE THROUGH PHARMACY WINDOW AND IT WOULD NOT ROLL DOWN. IT WORKED YESTERDAY AND WILL NOT TODAY. NOTHING TRAUMATIC (SPILLS, ETC.) HAPPENED BETWEEN NOW AND THEN.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- PRAIRIEVILLE, LA
5-10-18 HAD TO BRING MY VEHICLE IN FOR A NEW TIRE AND PRIOR TO THE TIRE, THE ABS LIGHT WOULD INTERMITTENTLY POP ON AND OFF. THIS WOULD HAPPEN MOSTLY AFTER I STARTED THE VEHICLE AND AFTER BACKING UP AND TRAVELING A FEW FEET, IT WOULD SOUND AND FEEL LIKE IT WOULD CATCH AND GRIND, THEN RELEASE AFTER TRAVELING ABOUT A MILE, IT WOULD GO OFF. WHEN I BROUGHT IT IN TO GET THE TIRE REPLACED, I ASKED THEM TO LOOK AT IT, THEY SAID THE ABS LIGHT WAS COMING ON BECAUSE THE BATTERY WAS FAULTY AND THEY REPLACED THE BATTERY. (I THINK MAYBE THEY JUST RESET SOMETHING) I ASKED THEM TO GIVE ME AN ITEMIZED LIST OF PARTS CHANGED FOR THE WORK, AND I NEVER RECEIVED IT. I ONLY RECEIVED THE INVOICE FOR THE TIRE. NOW.... REAR ENDED IN DEC 27, 2018 - BETWEEN THE ACCIDENT AND TIME IT TOOK HOLIDAYS/INSURANCE TO GET ME AN APPOINTMENT WITH DEALER, THE ABS LIGHT STARTED TO POP ON AGAIN AND THE RADIO SCREEN GRAYED OUT AND CAME BACK ON(SO FAR THAT HAS ONLY HAPPENED ONCE). MY HUSBAND LET THEM KNOW TO CHECK THAT AS WELL BECAUSE THERE WAS IMPACT DAMAGE ON THE LEFT FRONT BUMPER AND DEALER ONLY REPAIRED THE DAMAGES REPORTED BY ADJUSTER AND DIDN'T ADDRESS THE ABS/RADIO ISSUE. SO..... NOW WHAT? FEEL LIKE THEY JUST PUT A BAND AID ON IT UNTIL THE WARRANTY RAN OUT AND THEN AGAIN AFTER DAMAGE SUSTAINED IN AN ACCIDENT THAT WAS NOT MY FAULT.
Source: NHTSA WEB SITE -
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2016 DODGE JOURNEY- LE MARS, IA
VEHICLE WAS IN DRIVE WHEN THE ENGINE CUT OUT. ALL CONTROL OF THE VEHICLE WAS LOST. THIS HAS HAPPENED TWICE WITHIN ONE WEEK
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- LAKEWORTH, FL
JUST DRIVING NORMAL DOWN THE ROAD ON A CITY STREETAND THE AIRBAG LIGHT CAME ON AND NOW STAYS ON. CAR WAS MFG 09/2015 AND HAS 44K ON IT. CANNOT FIND ANY RECALLS BUT ONE ITEM FROM MOTOR 1 DATED 07/14/2017 THAT SAID FAULTY WIRING ON JOURNEY CROSSOVER COULD CAUSE THE THE DRIVER SIDE AIRBAG TO UNEXPECTEDLY DEPLOY. WHEN I CALLED THE DEALER THEY SAID NOT TRUE AND IT'S NOT COVERED.HOW CAN THIS BE? PLEAS HELP
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- FORT MYERS, FL
I STARTED MY VEHICLE FIRST THING IN THE MORNING AND MY ABS LIGHT AND THE TRACTION CONTROL LIGHT WERE ON WHILE THE VEHICLE WAS IN PARK. AND MY CAR MADE A LOUD NOISE WHILE BRAKING NORMALLY JUST PULLING UP TO A STOP SIGN. THE LIGHT WENT OFF AFTER 10 MINUTES AND THEN I GOT TO WORK AND TURNED MY CAR OFF. AFTER WITH I TURNED THE CAR ON AND THE LIGHT HAD COME BACK ON AND I WAS HAVING THE SAME ISSUE. I NOTICED THIS WAS A RECALL FOR PREVIOUS YEARS FROM 2012-2015 OF THE SAME VEHICLE REPORTING SIMILAR ISSUES. PLEASE HELP.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- CAROLTON, GA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE ACCELERATED ON ITS OWN. ALSO, WHEN THE CRUISE CONTROL WAS ENGAGED, IT WOULD SEIZE AND FAIL TO DEACTIVATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SCOTT EVANS CHRYSLER, DODGE, JEEP, RAM (2280 BANKHEAD HWY, CARROLLTON, GA 30116, (770) 834-5050), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL NEXT MONTH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 38,123.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- COTTAGEVILLE, SC
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE DRIVING APPROXIMATELY 45-60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE MAY HAVE BEEN A FAILURE WITH THE FUEL PUMP SENDING UNIT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. RICK HENDRICK DODGE CHRYSLER JEEP RAM (1468 SAVANNAH HWY, CHARLESTON, SC 29407, (843) 352-6931) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE