2012 DODGE JOURNEY Complaints
View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE JOURNEY- SMYRNA, DE
SINCE I PURCHASE MY CAR, THE RADIO HAS GONE OUT OF CONTO ANDCONSTINLEY KEEP CHANGING THE CHANNELS AND WON'T STOP. WHILE DRIVING MY RADIO AND HVAC TURNED OFF AND INTERIOR LIGHT CAME ON. NOW MY GEARS HESITATING TO SHIFT (STICKING) WHEN TURNING MAKING A LOUD THUMP. THIS ALL HAPPENS WHILE DRIVING ON A HIGHWAY, STREET. IF I HIT A BUMP, MY RADIO WOULD CHANGE CHANNELS
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- WHITE BLUFF, TN
OUR AWD JOURNEY HAD TO HAVE THE BACK DRIVER SIDE BRAKING SYSTEM FIXED AT AROUND 35000 MILES. THIS INCLUDED REPLACING THE CALIPER AND BRAKE LINE. NOW AT 38000 THE BRAKE IS STICKING ON THE BACK DRIVER SIDE AND WILL HAVE TO BE WORKED ON AGAIN. THE VEHICLE IS IN MOTION ON CITY AND HIGHWAYS. IT HAPPENS WHEN IT IS BOTH A CURVY AND STRAIGHT ROAD.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- SAN ANTONIO, TX
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- NORTH CHARLESTON, SC
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V431000(ENGINE) WAS RECEIVED IN AUGUST OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- BEAVERTON, OR
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 DODGE JOURNEY- PATERSON, NJ
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD AN ABNORMAL SOUND AND SUDDENLY THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED AND IT WAS DISCOVERED THAT THE LINK ON THE FRONT AXLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- BROOK PARK, OH
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- JAMESTOWN, TN
TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC; HOWEVER, DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- SAINT LOUIS, MO
THE INSTRUMENT PANEL WHICH CONTROLS YOUR ABILITY TO TURN ON RADIO, TAPE PLAYER, AND HEATING/AIR CONDITIONING HAS GONE OUT. I PURCHASED THIS CAR IN NOVEMBER 2013, AND IT'S UNFORTUNATE FOR ME THAT I DID. ANOTHER FAILURE OF THIS AUTOMOBILE IS WHEN IT RAINS HEAVILY, MY BACK DOORS FILL WITH RAIN WATER. YOU CAN HEAR IT INSIDE OF THE DOORS. IT MAKES ME BELIEVE THAT THE CAR WAS IN SOME TYPE OF FLOODING CONDITION. MY BACK WHEEL ON THE DRIVE'S SIDE ALSO HAS A BROWNISH-RED TINGE THAT APPEARS TO BE RUST. I AM DISAPPOINTED. DID I SEE THE CORRECT REPORT OF THE RELIABILITY OF THE CAR? WHEN YOU PLACE THE KEY IN THE IGNITION AND START, OR USE ANY OF THE MODES ON THE IGNITION, THE SCREEN WAS CONSTANTLY STATING, "LOADING," AND IT TURNED BLACK AND IS OUT. THIS HAPPENED BEFORE IN 2014 AND I THOUGHT THAT MAYBE IT WAS JUST A GLITCH, BUT IT ISN'T.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- BELLEVILLE, MI
2012 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO STEERING ISSUES, FUEL LEAKS AND BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED UPON PICKING THE VEHICLE UP FROM THE DEALER, IT WAS LEAKING GAS WHILE DRIVING ON THE FREEWAY. THE VEHICLE STALLED. ALSO, THERE WAS AN ISSUE WITH THE STEERING.*JB.....UPDATED 02/11/16 *BF UPDATED 9/27/2017*CN
Source: CONSUMER LETTER