2016 DODGE JOURNEY Complaints

As I was driving my 2016 DJ just list power.. I coast my to the side of the road. I try cranking the car up but it wouldn't crank up. So I had it towed to my house which were about 5 mins away. Please help me with my car. Vehicle would not go up small hills

P0240 code keeps coming up but the catalytic converter was changed and the cylinders at the dlrshp. This has been an ongoing issue for over 3 years.

I opened my car door to get in and found that that head rest was completely popped out. It was not in that condition the previous day.

While returning from a shopping trip with my mom the passenger headrest broke/exploded? It caused several small plastic fragments to fly from I guess inside and the headrest hit my mom in the back of the head. There were no lights to indicate a problem, no other vehicles around and we were only traveling 25 mph. No police or anyone else involved Ed. Wasn't sure what to do. I saw a recall for this on similar vehicles but mine is not included.

After coming home and parking the car in the driveway, went out with my son and noticed the passenger headrest had been pulled out. Went and looked at it and noticed some of the brackets holding a metal bar in place had been broke off.

Hello. This vehicle ,2016 Dodge Journey has had repeat transmission problems . It should of been recalled under S44 as the date of production was Sept 2015, engine, 3.6L. and automatic transaxle (DG2) .. It is again at Crown Dodge for the repeat transmission problem .. The Crown Dodge Dealership has been paid for this recurring transmission since 2021when the vehicle had only 59,000 miles on it . I have noticed others have had the same issue with this particular vehicle that should of been and is listed on recall S44.. Thank you for your help...

The contact's daughter owns a 2016 Dodge Journey. The contact's daughter received a notification for Emissions Recall: U67 related to the catalytic converter. An appointment was scheduled to have the vehicle serviced; however, the day prior to the appointment, the check engine warning light illuminated. The dealer was notified of the failure and stated that the warning light might be related to the emissions recall. The dealer performed a diagnostic test for the check engine warning light and discovered that the warning light was related to the cam shaft. The dealer replaced the catalytic converter and reset the computer which cleared the check engine warning light. Despite the repair, the vehicle shut off while driving on three separate occasions. The vehicle was towed back to the dealer each time however, the failure returned soon after the vehicle was repaired. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the vehicle was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.

The contact owns a 2016 Dodge Journey. The contact stated that while the vehicle was stopped for a traffic signal or stopped for traffic, the vehicle was stalling. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the crankshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V907000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The contact called a local dealer and was advised that the information was correct and referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 95,000.

To whom it may concern: My 2016 Dodge Journey Crossroad AWD (3.6L) is currently experiencing "P0944 Loss of Hydraulic Pump Prime" (See attached diagnostic report, vehicle_record_report.pdf from a local auto repair shop) The car was assembled in November 2015. The assembly date falls within the date range specified in the attached safety recall report for S44 / NHTSA 16V-461. (attached is copy, RCRIT-16V461-1293.pdf). However, the VIN number for my vehicle doesn't show up when searched. Given the type of transmission problem we're experiencing, the assembly month/year, the engine too, can someone be assigned to investigate if my vehicle should be included in the recall? It has the symptoms and details to indicate that it might. Also, I did open a case with FCA, Case #[XXX]. They informed us that if the VIN doesn't show up, there is no recall. We asked if they could verify the transmission model to rule out the recall possibility. They wouldn't. They suggested that we take it to a dealer for a diagnostic. However, we'd prefer another third party to review it first. Is there a recommend, recognized third party that can verify if it is or isn't the SR-44 recall issue causing the problem? This vehicle is needed for our family. Can someone be assigned to look into this for us? Thank you so much. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Dodge Journey. The contact stated that while driving approximately 40-45 MPH and turning the steering wheel to the left or to the right, the steering wheel was resistant. The contact stated that the failure progressively increased, and the steering wheel completely seized. The vehicle was towed to a certified independent mechanic, where it was diagnosed with power steering failure. The mechanic performed unknown repairs on the vehicle; however, the failure recurred while driving approximately 40 MPH. The contact was able to drive to the residence. The vehicle was taken back to the independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 16V273000(Steering). A case was filed, and the manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 36,000.