2016 DODGE JOURNEY Complaints

AFTER BEING REAR ENDED AT A STOPPED POSITION AND PUSHED INTO ANOTHER STOPPED VEHICLE IN FRONT, THUS CAUSING A DOUBLE COLLISION, THE DRIVER SEAT HEADREST COMPLETELY EJECTED FROM DRIVER SEAT. DRIVER SEAT ADJUSTMENT BAR CAUSED DEEP TISSUE DAMAGE TO LEGS. THIRD ROW SEAT SPLIT AND SEPARATED SEAT SURFACE FROM BACK SUPPORT. INCIDENT TOOK PLACE AT A REDLIGHT FOR A LEFT-TURN LANE FROM THE HIGHWAY TO AN INTERSECTING ROAD. VEHICLE WAS STRUCK BY A MINIVAN STILL MAINTAINING FULL HIGHWAY SPEED OF AT LEAST 55 MPH. IMAGES ARE AVAILABLE UPON REQUEST.

WHILE DRIVING ON COUNTY ROAD I CAME TO SHARP CURVE WITH AN INCLINE. AS I ENTERED THE CURVE THE POWER STEERING STOPPED WORKING, BRAKES WERE VERY HARD TO DEPRESS AND THE VEHICLE CAME TO A STOP AND WOULD NOT ACCELERATE, THE ENGINE WAS STILL RUNNING. I WAS ABLE TO SHUT OFF THE VEHICLE AND TURN IT BACK ON AND IT WORKED AS NORMAL.

WHEN YOU DRIVE THE CAR ACCELERATE AND WHEN YOU BREAK THE CAR GOS SIDE BY SIDE AND THE BACK PASSENGER SIDE WHEEL MAKES A LOAD NOISE LIKE ITS LOSSE THIS HAPPEN AFTER THE FIRST RECALL

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE CONTACT ATTEMPTED TO PULL THE VEHICLE TO THE SIDE OF THE ROAD PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. CORNERSTONE MITSUBISHI (580 MAIN STREET, WILMINGTON, MASSACHUSETTS, 01887) AND LAWLESS CHRYSLER DODGE JEEP RAM (196 LEXINGTON STREET, WOBURN, MASSACHUSETTS 01801) WERE CONTACTED ABOUT THE FAILURE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CRANKSHAFT SENSOR (DTC) WAS A POTENTIAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.

AS I WAS DRIVING HOME FROM WORK, I WAS AT A STOP LIGHT WHEN MY ENGINE STALLED. I PUT MY CAR BACK INTO PARK TURNED OFF THE THE CAR AND TURNED IT BACK ON. WHILE STILL DRIVING HOME AS I WAS GETTING OFF THE FREEWAY AND MAKING A LEFT HAND TURN MY CAR THEN SHUT DOWN AGAIN AND I LOST ALL POWER STEERING. I FINISHED MAKING THE TURN IDLING TO A STOP AS I HAD TO TURN OFF MY CAR YET AGAIN. I TURNED IT BACK ON AND MADE IT HOME FINE. THIS CANT BE SAFE FOR MY CAR WHILE IN DRIVE MOVING TO JUST COMPLETELY SHUT DOWN. THE CAR IS ONLY TWO YEARS OLD AND IT'S THE FAMILY CAR. THANKFULLY THE KIDS WHERE NOT IN THE CAR OR IT SHUT DOWN WHILE I WAS ON THE FREEWAY.

WHEN I'M TRYING TO PUT MY SEATBELT IN, IT DOESN'T ALWAYS CATCH. IT WILL SLIDE BACK OUT. THIS FIRST STARTED IN THE FIRST YEAR OF US BUYING. IT HAD 17 MILES ON IT WHEN I BOUGHT IT. IT CAME OUT WHILE DRIVING ONE TIME. *TT *TR

LITTLE OVER 30K MILES. ABOUT 47 MPH ON A 45 HIGHWAY AND NEEDED TO VEER RIGHT. I HAD MY MUSIC TURNED UP AND INSTEAD OF BREAKING I ALLOWED THE CAR TO COAST SO THE SPEED WOULD DROP BEFORE MY TURN I NEEDED TO MAKE. . WHEN I DROPPED TO A SPEED I WAS HAPPY WITH, THEN I START BREAKING AND THATS WHEN I REALIZED THE CAR HAD CUT OFF, THE STEERING WHEEL LOCKED UP, AND THE BRAKES BECAME TOUGHER TO PUSH. IT WAS A BUSY HIGHWAY AND A JUST AS BUSY RIGHT TURN THAT I WAS TRYING TO MAKE. I HAD TO THROW THE CAR IN NEUTRAL TO RESTART WHILE STILL ROLLING OR I WOULD HAVE BEEN HIT.

I HAVE A PUSH BUTTON IGNITION AND WHEN I PUSH THE BREAK AND TRY TO START THE VEHICLE IT DOES NOT CRANK OVER. I SEE THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THIS ONE SPECIFIC PROBLEM BUT DODGE HAS FELLED TO CORRECT IT.

WHILE THE VEHICLE IS IN MOTION ON THE HIGHWAY THE CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT APPEAR. WHEN THIS HAPPENS, THE VEHICLE LOSES ALL POWER AND BRAKES. AT THIS POINT I AM UNABLE TO ACCELERATE TO MOVE TO A SAFE AREA WHERE THE CAR NEEDS TO BE TURNED OFF AND RESTARTED. ONCE THE VEHICLE IS TURNED OFF AND BACK ON THE CHECK ENGINE LIGHT STAYS LIT AND THE TRACTION CONTROL LIGHT WILL TURN OFF MOMENTARILY. UPON DRIVING THE VEHICLE AGAIN, THE TRACTION CONTROL LIGHT WILL TURN BACK ON AND THE PREVIOUS STEPS NEED TO BE REPEATED.

DURING RUSH HOUR, I WAS ON THE WAY TO PICK UP MY DAUGHTER FROM DAY CARE. AS I SLOWED DOWN INTO THE TURNING/MERGE LANE AT AN INTERSECTION, MY CAR JUST TURNED OFF WITHOUT PRIOR WARNING. I CAME TO A STOP AND ATTEMPTED A RESTART, BUT IT WOULD NOT ALLOW A RESTART UNTIL THE 6TH TRY. MY HAZARD LIGHTS WOULD NOT TURN ON, SO I HAD TO WAVE ANGRY DRIVERS TO GO AROUND ME. IT WAS VERY STRESSFUL BECAUSE I WAS AFRAID OF BEING REAR-ENDED WHILE WAITING FOR IT TO RESTART SO I COULD MOVE OUT OF HARM'S WAY. I PURCHASED THIS VEHICLE, BRAND NEW, IN APRIL 2016. I DIDN'T HAVE PROBLEMS WITH IT UNTIL IT WAS 2 YEARS OLD. FOR THE FIRST YEAR, I EVEN COMMUTED TO WORK 3 HOURS DAILY. NOW, I AM AFRAID TO DRIVE IT 3 MILES. THE ENGINE WILL SIMPLY TURN OFF WHILE DRIVING. WE RESEARCHED IT ONLINE AND FOUND IT WAS MOST LIKELY A CAMSHAFT OR CRANKSHAFT SENSOR ISSUE. EVEN AFTER HAVING BOTH SENSORS REPLACED, THE PROBLEM HAS CONTINUED. MECHANICS ARE AT A LOSS BECAUSE THE PROBLEM IS INTERMITTENT. SOMETIMES, I CAN DRIVE IT A FEW DAYS IN A ROW WITHOUT ANY ISSUE. I SIMPLY CANNOT BELIEVE THAT MY PARTICULAR VIN WAS NOT PART OF THE RECALL TO REPLACE THE SENSORS AND THAT THERE SEEMS TO BE NO SOLUTION TO THIS DANGEROUS VEHICLE. I CANNOT DRIVE MY 2-YEAR-OLD CAR ANYWHERE FOR FEAR OF AN ACCIDENT!