2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE GEAR HAD TO BE IN NEUTRAL IN ORDER FOR THE VEHICLE TO START. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) WAS RECEIVED IN MARCH. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED (ORC MODULE) TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH, THE ESP WARNING INDICATOR REMAINED ILLUMINATED. THE STEERING WHEEL MADE A LOUD NOISE AS IF SOMETHING WAS LOOSE. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DIE AIRBAGWARNLEUCHTE IST SCHON SEIT 6-7 MONATE AN.ICH WAR BEI WERKSTATTPARTNER SCHON 3 MAL.3 MAL WURDE VERSUCHT ZU REPARIEREN OHNE ERFOLG.ICH FAHRE DIESES FAHRZEUG JEDEN TAG,UND HABE KEINE ANDERE WAHL.BITTE SCHIECKEN SIE ENDLICH ERSATZTEILE FR MEIN FAHRZEUG BEFOR WAS BSESE PASIERT AN MEIN WERKSTSTATT.AUTOHAUS NEUREITHER ADRESSE: WATTSTRAE 6, 76185 KARLSRUHE.FR FAHRZEUGNIMMER KA GG 755

I HAVE BEEN TO TWO DIFFERENT DEALERSHIPS TO HAVE THIS RECALL REPAIRED AND I AM STILL HAVING THE SAME PROBLEM. MY CAR TAKES SEVERAL TRIES TO START. THE LAST DEALERSHIP GAVE ME NEW KEYS AND SAID THE PROBLEM WAS FIXED BUT IT IS NOT FIXED. THE DEALERSHIP ONLY WANTS TO SELL US A NEW CAR. THIS HAS BEEN GOING ON FOR A YEAR. WE REALLY LIKE DODGE BUT THIS IS UNACCEPTABLE AND VERY DISAPPOINTING. WE WON'T BE GETTING ANOTHER DODGE. WHAT ARE WE SUPPOSED TO DO TO GET OUR VEHICLE FIXED? SENDING US TO DIFFERENT DEALERSHIPS HAS NOT WORKED AND IF WE TAKE OUR CAR TO AN INDEPENDENT MECHANIC HOW CAN WE BE SURE TO BE REIMBURSED BECAUSE WE HAVE A TRUST ISSUE WITH YOUR COMPANY.

MULTIPLE BUTTONS ON THE DRIVERS SIDE DOOR PANEL SUDDENLY STOPPED WORKING (FRONT WINDOWS, SIDE MIRROR POSITIONING, AND LOCK/UNLOCK BUTTON) WITHOUT ANY TRAUMA/MANIPULATION EXCEPT FOR BACK WINDOWS BUTTONS WHICH STILL WORK. UPON FURTHER INVESTIGATION, NUMEROUS CONSUMERS HAD SIMILAR COMPLAINTS WHICH WERE FOUND TO BE DUE TO FAULTY FRONT DOOR WIRING HARNESSES THAT WERE REPLACED UNDER CHRYSLER SAFETY RECALL "K07". HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE MANUFACTURING DATES SPECIFIED BY THE RECALL DESPITE IDENTICAL SYMPTOMS. I BELIEVE THAT THE INABILITY TO ADJUST MY SIDE MIRRORS AND LOCK/UNLOCK THE VEHICLE QUALIFIES MY SITUATION AS A SAFETY HAZARD AND THEREFORE MY VEHICLE SHOULD BE COVERED UNDER THE K07 RECALL ISSUED BY CHRYSLER.

THE ORC MODULE ON MY VEHICLE MAY MALFUNCTION DUE TO CORROSION OF THE POWER SUPPLY INTEGRATED CIRCUIT WHICH COULD RESULT IN AN ILLUMINATED AIRBAG WARNING LAMP WITH THE POSSIBILITY OF NO AIRBAG DEPLOYMENT IN A CRASH NECESSITATING AIRBAG DEPLOYMENT OR AN INADVERTENT AIRBAG DEPLOYMENT WITHOUT AN ILLUMINATED AIRBAG WARNING LAMP. AS OF JANUARY 2016, PARTS WERE NOT GOING TO BE AVAILABLE UNTIL AN ESTIMATED TIMEFRAME OF THE SECOND QUARTER OF 2017.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.