2016 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE STEERING WHEEL WAS TURNED TO THE RIGHT TO AVOID COLLIDING WITH A TRUCK. HOWEVER, THE VEHICLE TURNED TO THE LEFT AND COLLIDED WITH AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED LEFT ARM SORENESS, BUT NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 36,632.

WHILE DRIVING/TURNING MY CAR SEEMS TO HALT AND MAKE A GRUNTING/RUBBING NOISE. I HAVE TAKEN IT TO THE DEALER SEVERAL TIMES WHO SAYS THERE IS NOT A PROBLEM. HOWEVER, THEY HAVE HAD ME REPLACE MY BRAKES PADS AND ROTORS TWICE IN THE LAST 10 MONTHS. SOMETHING IS WRONG AND I BELIEVE THAT WHATEVER THE PROBLEM IS CONTINUES TO DAMAGE MY BRAKE PADS AND ROTORS.

CAM RELAY - CAR DIES, WHEN TRY TO START AGAIN IT "JUMPS" AND MAKES NOISE - IT HAS HAPPENED WHLE SITTING IN A PARKG LOT AND WHILE DRIVING ON CITY STREETS. HAD A RECALL S89 ON THE DODGE JOURNEY FOR THIS ISSUE - BUT HAVE BEEN TOLD IT DOES NOT APPLY TO MY VEHICLE HAPPEND MORE THAN 3-4 TIMES IN PAST MONTH

ON JULY 22, 2017, I TRIED TO START MY CAR AND IT WOULDN'T START. I CALLED A TOW TRUCK COMPANY AND THEY TRIED TO CHARGE THE VEHICLE TO NO AVAIL. THEY TOWED THE VEHICLE TO KENDALL DODGE CHRYSLER AND JEEP. THE VEHICLE SAT AT THE DEALER FOR OVER 8 DAYS. WHEN I RECEIVED THE VEHICLE BACK IT STILL HAD ELECTRICAL ISSUE. I TOOK THE VEHICLE BACK IN AND THEY REPAIRED THE ELECTRICAL ISSUES AGAIN. IN FEBRUARY OF THIS YEAR THE WHILE I WAS DRIVING WITH MY FOUR KIDS IN THE CAR (2 OF WHICH ARE UNDER THE AGE OF 3) THE ANTILOCK BRAKE LIGHT TURNED ON AND THE CAR STOPPED ON ITS OWN. AFTER ACCELERATOR WAS TOUGH TO TOUCH. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE CAR WAS NO LONGER UNDER WARRANTY AND I WILL HAVE TO PAY FOR THE REPAIRS. I CALLED DODGE DIRECTLY AND THEY CALLED THE DEALER AND THE TOLD THEM TO REPAIR THE CAR. THE DEALER STILL GAVE ME A HARD TIME AND WOULD NOT GIVE ME A RENTAL CAR. THEY MADE ME CALL DODGE AGAIN AND HAVE THEM AUTHORIZE A RENTAL. THE CAR IS NOW GIVING ME ELECTRICAL ISSUES AGAIN ALONG WITH THE ANTILOCK BRAKE LIGHT TURNING ON SPORADICALLY AND WHEN I CALLED DODGE DIRECTLY THEY TOLD ME THEY ARE GOING TO SEND A TECH TO CHECK THE VEHICLE OUT. IF THEY CAN RECREATE THE PROBLEM THEN I WOULD HAVE TO WAIT FOR THE PROBLEM TO HAPPEN AGAIN. I CAN NOT WAIT FOR THE ANTILOCK BRAKES TO LOCK UP AGAIN WITH MY KIDS IN THE CAR. THE VEHICLE CLEARLY HAS A RECURRING ELECTRICAL ISSUE THAT CAN NOT BE FIXED. THIS VEHICLE IS A DANGER TO ME AND MY FAMILY IT IS A TIME BOMB WAITING TO EXPLODE WITH THE ANTILOCK BRAKE LOCKING UP WHILE I'M DRIVING OR EVEN PARKED IN MY DRIVEWAY. I CONTACTED DODGE AND EXPRESSED MY ISSUES WITH THIS CAR BEING A LEMON AND THEY WANT ME TO CONTINUE TO TRY TO FIX THE PROBLEM AND CONTINUE TO ENDANGER MY LIFE AND MY KIDS LIFE.

THE REAR RIGHT SIDE PASSENGER WINDOW ISN'T WORKING. FOR A WHILE IT WAS ROLLING UP AND DOWN SLOWLY, AND SEEMED TO BE STICKING. AFTER A COUPLE OF WEEKS IT GOT WORSE, WE LOCKED THE WINDOWS AND WOULDN'T ALLOW THE KIDS TO ROLL DOWN THEIR WINDOWS. THERE WERE 3 TIMES WHERE WE THOUGHT THE WINDOW WASN'T GOING TO WORK AT ALL. WE WERE OUT OF STATE AND AFTER ROLLING THE WINDOW DOWN IT WOULDN'T GO UP. WE HAD TO PARK OUR CAR OVERNIGHT TWO TIMES AT OUR HOTEL WITH THE WINDOW DOWN BECAUSE IT WOULDN'T GO UP. JUST RECENTLY IT STOPPED WORKING ALL TOGETHER. MY SON ROLLED THE WINDOW DOWN AND HAD HIS UPPER TORSO (HEAD) LEANING OUT THE WINDOW. WE WEREN'T IN MOTION (PARKED) AND THE WAY HIS HAND WAS POSITIONED ON THE WINDOW BUTTON IT PUSHED IT UP, IT STARTED ROLLING UP AND WHEN HE NOTICED HE HAD GOT SQUISHED BETWEEN THE WINDOW ITSELF AND THE UPPER FRAME OF THE DOOR. HE REALIZED HIS HAND WAS PUSHING ON THE WINDOW BUTTON AND TOOK HIS HAND OFF AND TRIED TO ROLL IT BACK DOWN.... IT WOULDN'T BUDGE. HE STARTED YELLING FOR US AND WE WENT AND SHOVED THE WINDOW DOWN WITH OUR HANDS WHILE TRYING TO USE THE WINDOW BUTTON TO ROLL IT DOWN, IT MOVED VERY, VERY, SLOWLY. WE WERE ABLE TO GET IT ALL THE WAY DOWN AND NOW IT WONT GO BACK UP. ITS BEEN ROLLED ALL THE WAY DOWN FOR 4 DAYS NOW. SIGH.......... CURRENTLY LOOKING AT MECHANICS TO TRY AND FIX THE PROBLEM.

I HAVE BEEN HAVING ISSUES WITH SEVERAL THINGS. FIRST WHEN I STOP THE CAR IT ACTS LIKE IT DOESN'T WANT TO STOP. IT WILL ACTUALLY COME TO A BUMPY STOP FINALLY. ANOTHER ISSUE IS THAT THE CHECK ENGINE LIGHT KEEPS COMING ON. AFTER HAVING THE COMPUTER CHECKED THE CODE WAS FOR THE CATALICK CONVERTER NOT FUNCTIONING. THE LAST ISSUE HAPPENED YESTERDAY AND WHENI WAS DRIVING MY CAR DECIDED TO DECELERATE FOR NO REASON. I WAS LUCK I WAS ON A FARM MARKET ROAD AND NOT A MAJOR HIGHWAY. I HAVE CHECKED FOR RECALLS ON MY VEHOCLE VIA VIN NUMBER. HOWEVER MY SPECIFIC VIN IS NOT LISTED, BUT I AM EXPERIENCING SOME OF THE SAME PROBLEMS THAT ARE ASSOCIATED WITH THE RECALLS. THE DEALERSHIP WILL NOT HELP BECAUSE MY VEHICLE IS NOT LISTED IN THE RECALL LIST. I FEAR THAT I AM GOING TO GET IN A WRECK BEFORE THIS COMPANY RECALLS ALL OF ITS DEFECTIVE VEHICLES!

WHEN I MAKE A STOP IN A STREET WITH STOP SIGNS, ITHEN ACCELERATE QUICKLY THE VEHICLE TREMBLES HARD, IS LIKE TURNING ON THE ENGINE AGAIN...I HAVE THE SMALL MOTOR MODEL. IS SO HARD THAT SOMETIMES I PREFER TO STOP FOR 5 SECS, JUST CAN'T PARTIALLY STOP, IF I REDUCED THE SPEED BUT NOT STOP COMPLETELY THEN ACCELERATE GENTLE, NOT HARD, IT STILL DO IT

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE PERSISTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO REVERSE, THE VEHICLE WOULD JERK AND FAILED TO REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION, ESPECIALLY WHILE TURNING LEFT. THE DEALER (BROWN-DAUB DODGE/CHRYSLER/JEEP/RAM OF BATH AND DODGE TRUCK CENTER, 7720 BETH-BATH PIKE BATH, PA, (610) 837-9303) WAS NOTIFIED OF THE FAILURE, AND INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE DEALER STATED THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND SUGGESTED THAT THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. *TT *JS

WHILE DRIVING VEHICLE ON CITY STREET IT SHUT OFF, STEERING LOCKED UP AND HAD TO COAST TO A STOP. WHEN I TRIED TO RESTART THE VEHICLE IT SHOOK AND ACTED LIKE IT WAS TRYING TO TURN OVER FOR ABOUT 30 SECONDS THEN SHUT OFF. PUSH BUTTON START REMAINED ON RUN. TOOK VEHICLE TO DEALERSHIP FOR REPAIR AND WITHIN 10 MINUTES OF LEAVING DEALERSHIP AFTER REPAIR IT HAPPENED AGAIN THIS TIME ON THE HIGHWAY.