2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY AWD
    - NORTHGLENN, CO

    CAR WAS BOUGHT 02/2016. STARTING HAVING START AND ELECTRICAL PROBLEMS IN MARCH 2016 CONTACTED DEALERSHIP IN MAY 2016 HAD KEY REPLACED AND ELECTRICAL REPLACED IN JULY CAR WAS STILL HAVING PROBLEMS. OPENED A CASE WITH DODGE, AND HAVE BEEN TOLD THERE IS NOTHING THAT CAN BE DONE UNTIL THE DEALERSHIP CAN DUPLICATE THE PROBLEM THE CAR STARTS INTERMITTENTLY, RADIO WILL TURN OFF WHILE DRIVING AND TURN ON AT FULL VOLUME THE ONLY HAPPENS IF YOU DRIVE THE CAR. I WILL NOT HAPPEN IF IT SITS IN A PARKING LOG BEING STOPPED AND STARTED EVERY DAY. CAR FAX WILL SHOW THAT THE KEYS AND ELECTRICAL HAVE NOW BEEN REPLACED TWICE.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CARRIZO SPRING, TX

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 50 MPH AND MAKING A RIGHT TURN ON A CURVE, THE VEHICLE STARTED TO WIGGLE. THE CONTACT DEPRESSED THE BRAKE PEDAL, SKID INTO TRAFFIC, AND CRASHED INTO A DITCH; HOWEVER, THE VEHICLE CONTINUED SKIDDING INTO THE BUSHES. AS A RESULT, ALL FOUR WINDOWS FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACTED RESIDENCE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - KC, MO

    MY 2009 DODGE JOURNEY SXT WILL COMPLETELY SHUT OFF WHILE DRIVING, NOT STOPPED BUT RIGHT IN THE MIDDLE OF DRIVING. THIS HAS HAPPEN 2 TIMES SENSE GETTING IT BACK FROM THE DEALER IN JANUARY FROM TAKING IT IN FOR THE RECALL FOR THIS VERY PROBLEM. THIS IS VERY DANGEROUS AND NOW I AM BEING TOLD TO BRING IT BACK TO THE DEALERSHIP FOR A DIAGNOSTIC TEST TO SEE IF IT RELATED TO THE RECALL AND IF NOT RELATED THEN I WILL HAVE TO PAY FOR THE DIAGNOSIS LOL YEA RIGHT!! I HAVE NEVER HEARD OF A CAR DYING WHILE DRIVING IT. IF I AM TOLD I HAVE TO PAY AS MICH AS ONE PENNY THE ONLY THING I WILL BE PAYING FOR IS A LAWYER.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - HAZELHURST, WI

    I HAVE BEEN TRYING TO GET ANY DODGE DEALERSHIP TO HELP ME TAKE CARE OF RECALL RO3 AND I CONTINUE TO GET THE RUN AROUND. I FINALLY GOT ONE TO MAKE AN APPOINTMENT WITH AND TOOK THE DAY OFF OF WORK TO GET IT RESOLVED. AFTER WAITING FOR 3.5 HOURS I WAS TOLD THE "PART WASN'T IN" EVEN THOUGH I HAD SCHEDULED THE APPOINTMENT WEEKS IN ADVANCE AND WAS TOLD THEY HAD THE PARTS. SO AGAIN I HAVE GOTTEN THE RUN AROUND FROM DODGE. I DO NOT HAVE CONFIDENCE THAT THIS PROBLEM WILL EVER BE TAKEN CARE OF BY DODGE.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - TOLEDO, OH

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE FOB WAS PLACED IN THE IGNITION, THE ENGINE DID NOT START. THE VEHICLE WAS PREVIOUSLY REPARED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT WAS ALSO EXPERIENCING ELECTRICAL FAILURES THROUGHOUT THE VEHICLE. ALSO, BOTH SIDE VIEW MIRRORS WERE NOT WORKING, IN ADDITION TO ALL OF THE DOOR LOCKS, MASTER CONTROL UNIT, AND CHILD SAFETY LOCKS. THE VEHICLE WAS UNABLE TO DETECT THAT THE DRIVER'S SIDE DOOR WAS OPEN. ALSO, THE PASSENGER SIDE WINDOWS WERE NONFUNCTIONAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE MULTIPLE REPAIRS WERE MADE ON SEVERAL OCCASIONS. THE MECHANIC REPLACED NUMEROUS MODULES, FUSES, AND RELAYS; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ADDITIONAL FAILURES AND THERE WAS NO FURTHER REPAIRS OR DIAGNOSTIC TESTS. THE FAILURE MILEAGE WAS 35,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LONGS, SC

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE LEFT AND RIGHT TURN SIGNALS AND THE HORN FAILED TO OPERATE WHEN ACTIVATED. IN ADDITION, THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY AND THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 113,609.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - MEMPHIS, TN

    TAKATA RECALL. MY VEHICLE ELECTRONIC THRUTTLE CONTROL PAD CENSOR IS NOT WORKING RIGHT I HAVE TO UNPLUG IT AND THEM PLUG IT BACK UP BEFORE I CAN CRANK MY VEHICLE UP. IF NOT IT WILL NOT CRANK. IT THERE A RECALL ON THIS.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - HOUSTON, TX

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE OCCUPANT RESTRAINT CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT DID NOT RECEIVE A NHTSA CAMPAIGN LETTER. THE CONTACT PURCHASED THE VEHICLE TWO MONTHS PRIOR TO THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - KELLYTON, AL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED PER A RECALL REGARDING THE IGNITION SWITCH, THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER AND THE COMPUTER SOFTWARE WAS UPDATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 134,031.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - VIRGINIA BEACH, VA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE FAILURE WAS DUE TO THE RECALL FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE