2012 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 65 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR ENDED OF THE CONTACT'S VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND THE PASSENGER SUSTAINED CUTS IN THE HANDS. BOTH REQUIRED MEDICAL ATTENTION AND A POLICE REPORT WAS FILED. THE VEHICLE WAS AWAITING INSPECTION FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.

THE 2012 JOURNEY WAS BEING USED TO JUMPSTART A 1997 F 350 FORD TRUCK. THE F 350 WAS NOT RUNNING WHILE THE JOURNEY WAS. JUMPER CABLES WERE ATTACHED CORRECTLY. THE WOMEN JUMPING THE CAR WENT INTO THE HOUSE FOR A MOMENT WHEN SHE HEARD AN EXPLOSION AND THE ROAR OF THE FIRE. THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES. THE WINDSHIELD WAS BLOW OUT AND FLAMES REACHED 12 FEET INTO THE AIR. AFTER THE FIRE TRUCK PUT OUT THE BLAZE, THE HOOD HAD VAPORIZED . THE CAR WAS REPORTED AS A TOTAL LOSS BY THE INSURANCE COMPANY. THE HEAT FROM THE FIRE WAS SO INTENSE IT IGNITED THE F 350. IT TOO WAS DECLARED A TOTAL LOSS. I DO NOT KNOW THE CAUSE OF THE EXPLOSION IN THE JOURNEY. THE FIRE CAPTAINS REPORT STATES THE ORIGIN OF THE FIRE WAS THE 2012 DODGE JOURNEY. I BELIEVE THAT THIS HAS HAPPENED BEFORE. I ALSO BELIEVE THAT SERIOUS INJURY OR DEATH WOULD OCCUR IF A PERSON IS NEARBY OR SITTING IN THE VEHICLE. *TR

TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A BOULDER AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED SHOULDER, CHEST, NECK, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

THE FIRST TIME I TOOK FOR INSPECTION AT DEALERSHIP, SERVICE ENGINE LIGHT ON. THEY SAID CODE WAS 6TH CYLINDER AND RESET, AND HAD TO COME BACK NEXT DAY. IT RECENTLY CAME ON AGAIN AND NOW HAVE TO TAKE BACK TO SHOP, BECAUSE THE POWER AND ENGINE HESITATES, HAS ISSUES GOING UP HILLS, AND SCARES ME ON LONG RIDES. IT IS NOW PAST THE 35,000 MILE AND INTO MY EXTRA WARRANTY I PAID FOR. TIRES ALL WEAR BADLY TOO, CAR NEEDS FULL ALIGNMENT. HOPING THEY WILL NOT JUST RESET AND ACTUAL FIX THE 6TH CYLINDER, UNFORTUNATELY THE LIGHT COMES AND GOES. ITS NOT THE TIRES THAT ARE A PROBLEM, IT IS THE BAD ALIGNMENT CAUSING IT TO WEAR WRONG. TIRES AREN'T COVERED UNDER WARRANTY, SO THAT IS NOT ACCEPTABLE TO LEAVE THE CAUSE OF THE DEFECT UNFIXED SO EVERY NEW TIRE YOU PUT ON GETS RUINED. IF THEY FIX 6TH CYLINDER WILL LET YOU KNOW, BUT BE CAREFUL, LOSING POWER WHILE DRIVING AND THE HESITATION IS TERRIFYING WITH KIDS IN CAR. *TR

I WAS DRIVING ON THE INTERSTATE AND ALL OF A SUDDEN MY DASHBOARD STARTED TO FLICKER. I COULDN'T INCREASE MY SPEED. THE CHECK ENGINE LIGHT CAME ON. MY CAR BEGAN TO SLOW DOWN ON ITS OWN ACCORD. I PULLED OVER TO THE SHOULDER AND PUT THE CAR IN PARK. I WAS ABLE TO SHUT THE ENGINE OFF, BUT UNABLE TO TURN THE ACCESSORIES OFF. MY RADIO REMAINED ON ALONG WITH THE DASHBOARD.I WAS UNABLE TO RESTART THE IGNITION. I CALLED FOR A TOW TRUCK AND MY CAR WAS BROUGHT TO THE ORIGINAL DEALER, CORTESE CHRYSLER/DODGE. THE NEXT DAY THEY REPLACED THE ALTERNATOR FREE OF CHARGE. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN WHEN MY CAR IS OUT OF WARRANTY. *TR

ISSUE WITH 2012 DODGE JOURNEY CREW: DODGE ONLY OFFERED 19" WHEEL BUT PUT AN UNDERSIZED 16" SPARE TIRE IN CAR. THE DIMENSION OF WHEEL DODGE USED TAKES A TIRE THAT IS NOT READILY AVAILABLE AND ONLY MANUFACTURED BY A SMALL NUMBER OF TIRE PRODUCERS. THIS SITUATION PUTS AN OWNER IN A PREDICAMENT WHEN A TIRE FAILS. POSSIBLY BE STUCK SOME WHERE IT IS VIRTUALLY IMPOSSIBLE TO OBTAIN A TIRE OR WEEKS TO GET OR HAVE TO DRIVE LONG DISTANCES ON A WHEEL THAT IS SIGNIFICANTLY DIFFERENT IN DIAMETER THAN THE OTHER WHEELS. THIS IS NOT A SAFE SITUATION. MY PERSONAL INFORMATION IS NOT NEEDED BY YOU OR ANY ONE ELSE. THE ABOVE STATEMENTS ARE FACTS WHICH SPEAK FOR THEMSELVES. I KNOW FROM PERSONAL EXPERIENCE THAT THE AUTO MANUFACTURERS DO NOT CARE THE SLIGHTEST BIT ABOUT A CUSTOMERS CONCERNS. THEY LIE ARE ARROGANT AND RUDE AND VINDICTIVE. THE ABOVE ISSUE APPLIES TO ALL 2012 DODGE JOURNEY CREW VEHICLES MADE AT THAT TIME. *TR

TL* THE CONTACT OWNED A 2012 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE CAUGHT FIRE, WHICH WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,286.

BOTH REAR BRAKES WORE DOWN TO THE METAL AND CUT INTO MY ROTORS. THE BRAKE LIGHT NEVER CAME ON,NO SCRAPPING OR SQUEALING. THERE SHOULD BE A SENSOR THAT DETECTS WHEN BRAKES ARE GETTING LOW. I FEEL THAT THIS IS A SERIOUS SAFETY ISSUE BECAUSE MY FAMILIES LIFE IS IN JEOPARDY;AS WELL AS MINE. *TR

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE CONTACT NOTICED SMOKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE FLUID WAS CONTAMINATED AND THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.

WHILE DRIVING AT APPROXIMATELY 30MPH AND SLOWING DOWN THE RIGHT REAR BRAKE WOULD NOT RELEASE WHICH RESULTED IN SMOKE, OVERHEATING OF THE WHEEL AREA AND SMELL OF BURNING BRAKES. THE VEHICLE WAS REVIEWED BY A DODGE DEALER WHO INDICATED THEY COULD NOT FIND ANY PROBLEMS WITH THE BRAKES. THIS HAPPEN TWO MORE TIMES WITH THE SAME OUTCOME FROM DODGE. CHRYSLER SUPPORTS THE DEALER AND WILL NOT TAKE ANY ACTIONS. A COMPLAINT WAS FILED WITH THE STATES ATTORNEYS OFFICE BECAUSE IT REPRESENTS A SAFETY ISSUE. MEANTIME, I AM TAKING THE CAR TO ANOTHER CHRYSLER DEALER FOR A SECOND OPINION WHICH SEEMS TO BE MY ONLY OPTION. *TR