2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- PHOENIX, AZ
TL* THE CONTACT OWNED A 2009 DODGE JOURNEY. WHILE ACCELERATING FROM A STOP AT 25 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE THAT RAN A RED LIGHT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS DEEMED DESTROYED. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- GREENWOOD, MS
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE ESP AND ABS LIGHTS ILLUMINATED AND THE VEHICLE LOST POWER. AFTERWARDS, ALL FOUR BRAKES LOCKED UP AND SMOKE APPEARED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE FIRE DEPARTMENT WAS CALLED AND DIAGNOSED THAT THE TWO FRONT BRAKES HAD LOCKED UP. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS LATER DRIVEN TO THE DEALER. THE DEALER DIAGNOSED THAT THE FAILURE OCCURRED DUE TO WEAR AND TEAR. THE MASTER CYLINDER, ROTORS, BRAKE CALIBER, AND ALL FOUR BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 168,924.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- CLEVELAND, OH
MY DODGE JOURNEY WILL NOT ALWAYS START IT WILL JUST CLICK THEN AFTER SEVERAL ATTEMPTS IT WILL START. MY DRIVERS SIDE DOOR THE POWER WINDOW DOES NOT WORK IT JUST STOPPED WORKING. NOW MY GEAR SHIFT DOES NOT WANT TO SHIFT INTO GEAR, START THE CAR UP THE CAS TRACTION LIGHT IS ON AND THE GEAR WILL BE STUCK. SO I HAVE TO TURN THE CAR OFF SEVERAL TIMES THEN I AM ABLE TO MOVE THE GEAR SHIFT. IT IS VERY FRUSTRATING TO GET IN YOUR CAR AND YOU CANNOT EITHER START IT OR IT JUST DO NOT MOVE .
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BOWIE, MD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/08/16*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- VIRGINIA BEACH, VA
TAKATA AIR BAG RECALL, BEEN WAITING FOR OVER 7 MONTH TO GET THIS RECALL FIX AS THE AIR BAG LIGHT ON ON, BUT THEY STATE THEY WON'T HAVE PART TIL THE 2ND QUARTER OF 2017 REALLY. CAR WAS REJECTED FOR INSPECTION DUE TO THE AIR BAG RECALL AND THEY WON'T OFFER LOANER/ RENTAL CAR. WHAT AM I SUPPOSE TO DO FOR 7-8 MONTH WITHOUT AN CAR? DON'T WANT TO RISK GETTING AN TICKET FOR DRIVING IN REJECTION STICKER. FCA IS HANDLING THIS ISSUE VERY POORLY. I NEED SOME ANSWER AND ADVICE ON WHAT TO DO PLEASE SOMEBODY ADVISE.
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- CONROE, TX
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND 16V047000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE RESPECTIVELY.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HANCEVILLE, AL
DODGE RECALL R03. WE HAVE BEEN WAITING OVER A YEAR FOR THE CULLMAN, AL DODGE DEALERSHIP TO PERFORM THE RECALL WORK FOR RECALL R03. DODGE SITE SHOWS THAT PARTS ARE AVAILABLE BUT WE HAVE STILL NOT HEARD BACK FROM CULLMAN CHRYSLER DODGE. WE WERE PUT ON THEIR WAITING LIST OVER A YEAR AGO.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- KEARNS, UT
VEHICLE LOST ALL ELECTRICAL POWER WHILE DRIVING, ENGINE DIED, WITH ASSOCIATED LOSS OF STEERING POWER, BRAKING POWER, ETC. AFTER STOPPING, PLACING TRANSMISSION IN PARK, REMOVING KEY ("FOBIK"), AND REPLACING IT BACK TO TURN THE IGNITION SWITCH, ELECTRICAL POWER RETURNED AND ENGINE STARTED. I HAD JUST EXITED THE STREET INTO A PARKING LOT (LOSS OF POWER OCCURRED AS I COMPLETED RETURNING THE STEERING WHEEL TO CENTER AFTER TURNING FROM STREET) AND STALLED BLOCKING TRAFFIC THROUGH THE LOT UNTIL I RESTARTED THE ENGINE.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- HENRICO, VA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WOLCTT, CT
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE