2012 DODGE JOURNEY Complaints

I LEFT DALLAS,TEX. SUNDAY,JULY,20TH.HEADED TO LONG BEACH,CA. MY SUV STOPPED APPROX. 4 TIMES.THERE WAS LIKE A KNOCKING SOUND OR A JOLT BEFORE EACH STOP. THERE WERE NO WARNINGS ON THE DASHBOARD, NO STEAM FROM UNDER THE HOOD EITHER, BUT I NOTICED WHEN I ALLOWED IT TO SET IDLE FOR APPROX. 5MINS. I LOOKED UNDER THE HOOD,NOTHING APPEARED TO BE WRONG.THE SUV RESTARTED.THIS WAS REPEATED 3 MORE TIMES.I ARRIVED IN LONG BEACH,CA. AT APPROX.11:30A.M. WEDNESDAY,I DROVE TO LAS VEGAS, NO PROBLEMS! RETURNING FROM THERE TO CA., IT STOPPED AGAIN IN BAKER,CA. IT WAS TOWED TO BARSTOW,CA. THE TOWER AND THE MECHANICS AT THE 76 GAS STATION COULDN'T FIND A PROBLEM, BECAUSE NO LIGHTS APPEARED IN THE DASHBOARD. I HAD TO SLEEP AT THE STATION OVERNIGHT IN MY VEHICLE. I POURED GAS TREATMENT FLUID IN TANK. IT SEEMED TO HELP. THE NEXT MORNING I RETURNED TO LONG BEACH WITH NO PROBLEMS. I HAVE NOT ATTEMPTED TO DRIVE IT YET. WILL BE LEAVING HERE TO RETURN TO TEXAS ON SUNDAY. WILL TAKE SUV TO DODGE DEALER. YOU MAY E-MAIL ME AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY 2012 DODGE JOURNEY REAR WINDSHIELD WIPER IS ACTING UP. IT WON'T START UNLESS THE WIPER SWITCH IS OFF AND THE CAR IS IN REVERSE. IT WILL NOT WORK IF I HAVE THE SWITCH ON. ALSO, I HAVE ONE TAIL LIGHT THAT'S BOTHERSOME. IF I OPEN ANY OF MY DOORS, ALL OF THE TAIL LIGHTS WORK. WHEN I TURN MY LIGHTS ON, ONE OF MY TAIL LIGHTS APPEARS TO BE OUT ALONG WITH MY LICENSE PLATE LIGHTS. I'M NOT SURE WHAT COULD BE CAUSING THESE PROBLEMS. *TR

I GOT THE CAR BRAND NEW ON 2012. THE CAR NOW HAS 17000 MILES, THE PROBLEM STARTED WITH THE TIRES WHEN THE CAR HAD 15000. AT SPEED OVER 50M I FEEL SHAKING IN THE TIRES, AND FEEL THAT THE CAR IS NOT STABLE AND NOT GRIPED TO THE WAY, ALSO THE CAR ALWAYS SLIDES ON CURVES SPECIALLY IF THE ROAD IS WET , EVEN IF VERY SLIGHTLY WET AND ON LOW SPEED. ALL MAINTENANCE TO THE TIRES INCLUDING ROTATION AND ALLIGNMENT USED TO BE DONE ON TIME AT THE DEALER. WHEN I INFORMED THEM ABOUT THE PROBLEM THEY TOLD ME THAT I MIGHT NEED TO CHANGE THE TIRES, AND ADDED THAT THE TIRES ARE NOT COVERED UNDER THE CAR WARRANTY AND THAT I HAVE TO CONTACT THE TIRES MANUFACTURE FOR ANY AVAILABLE COVERAGE. I CONTACTED THE TIRES MANUFACTURE WHICH INFORMED ME THAT THESE TIRES HAS NO MILAGES WARRANTY, AND ADDED THAT THESE TIRES ARE SPECIALLY MADE FOR DODGE UNDER THEIR REQUESTED STANDARDS WHICH IS LESS QUALITY THAN THOSE AVAILABLE IN THE MARKET. THIS IS A SERIOUS SAFETY ISSUE THAT MIGHT RESULT IN SEVERE ACCIDENTS FOR THE DODGE JOURNEY CREW DRIVERS. *TR

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED WHILE THE VEHICLE WAS STOPPED, THE VEHICLE OVERHEATED AND THERE WAS SMOKE SEEN FROM UNDER THE HOOD. THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS DRIVEN TO THE EMERGENCY LANE FOR TWENTY FIVE MINUTES. THE VEHICLE WAS RESTARTED AND THE TEMPERATURE GAUGE WAS IN THE PROPER POSITION. FIFTEEN MINUTES LATER, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS HOT AND SMOKE AGAIN EMITTED UNDER THE HOOD. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHO DIAGNOSED THAT THE RADIATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO DIAGNOSED THAT THE RADIATOR FAN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE TAKEN BACK TO THE DEALER. THE FAILURE MILEAGE WAS 39,546. THE CURRENT MILEAGE WAS 41,000.

NEARLY BALD TIRES AFTER 24,000 MILES AND TWO YEARS. NEITHER THE DEALERSHIP OR THE TIRE MANUFACTURER WILL TAKE RESPONSIBILITY OF ANY KIND. GOT STUCK IN VERY LOW LEVELS OF SNOW, SLIDE IN WET CONDITIONS, ETC. KUMHO TIRES TOLD ME THAT THESE TIRES ARE MADE OUT OF A COMPOUND THAT ARE NOT MEANT TO LAST MORE THAN 20,000 MILES. I FEEL DODGE IS DELIBERATELY CHEATING THEIR CUSTOMERS BY PUTTING SUCH TIRES ON A VEHICLE THEY ARE SELLING OR LEASING. *TR

I WAS INFORMED ABOUT AN OIL LEAK FROM THE OIL PAN GASKET DURING A ROUTINE OIL CHANGE. THE TECH INFORMED ME THAT THIS IS A COMMON ISSUE WITH NEWER DODGE VEHICLES. I ATTEMPTED TO CONTACT THE DEALER AND CORPORATE OFFICE WITH NO SATISFACTION OF MY CONCERNS. *TR

ON 5/10/2014 DRVING AS NORMAL MY CAR BEGIN TO MAKE A LOUD NOISE AND THE CHECK ENGINE LIGHT BLINKED ON AND OFF A COUPLE OF TIMES THEN WENT OUT. BUT THE MOTOR DOUND LIKE IT WAS IDLING LOUDER N LOUDER. ONCE I GOT HOMEALL THE DEALERSHIP WERE CLOSED DO I HAD TO WAIT UNTIL MONDAY. SO ONCE I GET UP YO DRIVE ON MONDAY NO ISSUES AT ALL. BUT THE DRIVE WAS VERY RUGGED. SO I TOOK MY CAR IN EVEN THOUGH NO LIGHTS ARE ON AND THE COULDN'T DETECT ANYTHING WRONG. PICK MY CAR UP DROVE OK UNTIL I WENT TO WORK THE NEXT DAY LIGHT BACK ON NOW IM AT A POINT WHERE I DON'T KMOW WHAT ELSE TO DO. SO TODAY TO MY CAR IN WAS ADVISED THAT THEY UPDATED MY COMPUTER SYSTEM IN THE CAR. BUT NOW I DON'T KNOW WHAT'S WRONG. TRANSMISSION? TUNE UP? OR JUST A BAD CAR. AND IF THERE IS A RECALL THAT WAS PLACED OUT BEFORE IBOUGHT MY CAR I NEED IT FIXED. *TR

I WAS DRIVING ON THE HIGHWAY AND HEARD THIS AWFUL SQUEALING SOUND. AS I SPED UP IT WOULD GO AWAY THEN WHEN I STOPPED AT A LIGHT IT WAS REALLY LOUD. SINCE THEN WHEN I STOP OR GO IT NOW MAKES A GRINDING SOUND. I NOTICED YESTERDAY AFTER DRIVING ABOUT 10MILES THERE WAS A BURNING SMELL COMING FROM MY BACK TIRES. WE ARE TAKING IT IN TONIGHT TO GET IT LOOKED AT. NOT REAL HAPPY WHEN THIS VEHICLE IS ONLY 2YRS OLD. *JS

TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT ALSO INDICATED THAT WHEN THE TRANSMISSION SHIFTS FROM 2ND TO 3RD GEAR, A VIBRATION WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO BE REPROGRAMMED. THE REPROGRAMMING WAS PERFORMED BUT THE DEFECT CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000.

TRANSMISSION SHIFTS WITH A CLUNK BETWEEN SECOND AND THIRD GEAR. DEALER INSTALLED A PROGRAM UPDATE THAT SOLVED THE PROBLEM TEMPORARILY. DODGE FORUM SUGGESTS THIS PROBLEM IS NOT UNCOMMON. I AM CONCERNED ABOUT SAFETY ISSUES AS WELL AS TRANSMISSION FAILURE AFTER THE WARRANTY PERIOD. *TR