2015 DODGE JOURNEY Complaints

View complaints related to 2015 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 520 complaints submitted for the 2015 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 DODGE JOURNEY
    - CULPEPER, VA

    PURCHASED VEHICLE IN APRIL OF 2015, TRANSMISSION PUMP WENT OUT ON IT IN JULY 2016 WHILE ON VACATION MOVING THROUGH THE ENTRANCE GAITS AT WHERE WE WERE STAYING. WAS FIXED UNDER WARRANTY ON VACATION. DEALERSHIP DID NOT EVEN GIVE US A LOANER WHILE WAITING. THE FOLLOWING APRIL 2017, IT HAPPENED AGAIN WHILE DRIVING TO WORK ONLY THEY HAD REPLACE ENTIRE TRANSMISSION. NOW MY VEHICLE JERKS WHEN SWITCHING GEARS AND STALLS RANDOMLY WHEN I COME TO A STOP. I AM AT 76K MILES. THIS NEW TRANSMISSION IS STILL UNDER WARRENTY SINCE IT HAS NOT BEEN A YEAR. THIS CAR IS A LEMON!!! I WILL BE GETTING RID OF IT SOON. I WAS HOPING TO KEEP IT AFTER I PAID IT OFF, BUT I DON'T THINK IT WILL LAST FOR ME TO SEE IT GET PAID OFF! I HAVE ALSO HAD A SEAT TRACK FIXED AND THE RADIO AND NAVIGATION REPLACED, AS WELL AS THE WIRING HARNESS FOR THE STEERING WHEEL AND CRUISE CONTROL. ALL DURING WARRENTY THANKFULLY. MAKES ME ANGRY BECAUSE I DO NOT WANT TO START OVER ON A LOAN AND I WILL NOT BE ABLE TO BUY AT THE SAME INTEREST RATE.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - MOORESVILLE, NC

    TAKATA RECALL I WAS DRIVING ONE DAY FROM WORK TO HOME IN CITY STREETS AND MY PASSENGER SIDE HEADREST POPPED OUT AND WHEN I LOOK THE CONNECTOR WHICH HOLD THE HEADREST WITH THE LOCK WAS BROKEN AND I CALL THE CUSTOMER SUPPORT THEY SAID THEY WILL FIX IT WITHOUT ANY CHARGE AS I KNOW IT HAPPEN WITH SO MANY OTHER DODGE JOURNEY AND WHEN I FINALLY WENT TO FIX THAT WITH DEALER SHIP THEY WANT TO CHARGE ME BY SAYING THE SEATS ARE TEMPERED WHICH IS NOT ALL WE DID PUT THE LEATHERS SEATS ON IT NOTHING ELSE BUT THEY REFUSE TO FIX IT EVEN THOUGH ONLINE IT HAPPEN WITH SO MANY DODGE THEY RECALL FOR 2011 TO 2014 DODGE JOURNEY BUT NOT FOR 2015 AND I AM GLAD NOBODY WAS SITTING ON THAT SEAT OTHERWISE IT WILL HIT THERE HEAD I HOPE YOU CAN DO SOMETHING ABOUT IT THANKS.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - CHESAPEAKE, VA

    MY VEHICLE IS EXPERIENCING STEERING ISSUES. THE STEERING WHEEL IS VERY HARD TO TURN AND SOMETIMES IT FEELS LIKE IT'S LOCKED AND IT WON'T TURN AT ALL. IT HAPPENS WHEN PULLING OUT OF PARKING SPACE AND TURNING (ESPECIALLY SHARP TURNS) AT LOW SPEED. THIS ISSUE STARTED WHEN THE WEATHER IS COLD.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - JEFFERSON, TX

    REPEATED SYSTEM LOW VOLTAGE ISSUES, VEHICLE STALLS WHILE DRIVING - DOES NOT MATTER THE SPEED - IT HAS DONE IT AT 50 - 60 MILES A HOUR RENDERING POWER BRAKES AND STEERING USELESS. STALLS AT RED LIGHTS OR STOP SIGNS WHILE MOVING OR STILL. IT IS WORSE DURING COLD AND RAINY CONDITIONS. VEHICLE WILL EVENTUALLY START BACK UP AFTER ABOUT 20 MINUTES OF BEING STRANDED. YESTERDAY DURING POURING DOWN RAIN AND COLD IT STALLED AT A BUSY INTERSECTION REPEATED ATTEMPTS TO START UNSUCCESSFUL FINALLY AFTER ABOUT 20 MINUTES OF BLOCKING TRAFFIC IN THE INTERSECTION IT FINALLY STARTED AND I WAS ABLE TO MOVE OUT OF THE INTERSECTION. ERROR CODES READ P0562 SYSTEM VOLTAGE LOW AND P0335 CRANKSHAFT POSITION SENSOR A CIRCUIT. THERE IS A RECALL ON 2016 DODGE JOURNEY FOR THE CRANKSHAFT CAMSHAFT SENSOR WIRE HARNESS BUT NOT THE 2015. BEST I CAN TELL THE INTERNET IS RIDDLED WITH NUMEROUS DODGE JOURNEY'S WITH THESE SYMPTOMS! SOMEONE NEEDS TO INVESTIGATE THIS ISSUE AND FIX IT FOR US! THE EXPENSE THAT CONSUMERS ARE ENCOUNTERING IS UNACCEPTABLE ESPECIALLY SINCE THEY ARE NOT RESOLVING THE ISSUES. THIS IS A SAFETY HAZARD AND THE LIABILITY THAT DODGE WILL HAVE SHOULD CONSUMERS CONTINUE TO BE HURT BECAUSE THIS CONTINUED ISSUE WILL BE BAD SHOULD CLASS ACTION LAW SUIT COME BECAUSE OF THIS.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - LAKE ELSINORE, CA

    I WAS HIT FROM BEHIND WHILE STOPPED AT A RED LIGHT BY A DRUNK DRIVER WHO WAS GOING 30-40MPH AND MY CAR IS VERY DAMAGED. MY MAIN CONCERN WAS MY AIRBAGS DIDN'T DEPLOY. I WAS HIT FROM BEHIND SLAMMED INTO THE STEERWHEEL AND HIT THE TRUCK IN FROM OF ME AND STILL NO AIRBAGS DEPLOYED.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - SAINT PETERS, MO

    VEHICLE HAS 39,392 MILES. NO CHECK ENGINE LIGHT OR WARNING. TOTAL OF 5 INTSTANCES IN 3 WEEKS, CAR WILL STOP RUNNING WITHOUT WARNING, WHILE DRIVING & OPERATING THE VEHICLE. THE CAR WILL LOSE ALL POWER, STEERING, BREAKS & ALL CONTROL. EACH TIME THE VEHICLE HAS BEEN OPERATING & ON THE ROAD, DRIVING, BETWEEN 25-45 MILES PER HOUR. 3 OUT OF THE 5 TIMES, IT HAS HAPPENED AFTER A BRIEF STOP AT A STOP SIGN OR TRAFFIC LIGHTS. THE LAST INSTANCE THE VEHICLE STALLED IN THE MIDDLE IF A BUSY INTERSECTION FOR NEARLY 6 MINUTES, NEARLY CAUSING MULTIPLE ACCIDENTS. TAKES MULTIPLE ATTEMPTS TO GET CAR TO RESTART & WILL SHAKE & MAKE AUDIBLE CRANKING NOISE WHILE TRYING TO RESTART FOR 30-45 SECONDS.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - FORT LAUDERDALE, FL

    MY HEADREST ON THE PASSENGER SIDE POPPED OPEN AND CAN'T BE RESET. LOOKS LIKE A PLASTIC PIECE BROKE ON THE INSIDE. THE VEHICLE HAD A PASSENGER IN THE SEAT. WE WERE DRIVING ON A CITY STREET, STOPPED AT A RED LIGHT.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - WOODBURY, TN

    2015 DODGE JOURNEY PURCHASED NEW CAR WONT START CANT MOVE GEAR SHIFTER TO NUTERAL OR ANY OTHER GEAR SEEMS TO BE A BAD PROBLEM WITH THEM I'VE CHECKED GOOGLE FOR SOLUTIONS AND APPARENTLY THIS IS A REAL PROBLEM FOR THIS CAR AS MANY COMPLAINTS AS I'VE READ I'VE TRYED EVERYTHING I CAN TO SOLVE THIS PROBLEM

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - WASHINGTON, NC

    MY SON WAS SLIDING/FOLDING THE MIDDLE ROW PASSENGER SIDE SEAT UP AND WHEN IT FOLDED UP IT HIT THE FRONT PASSENGER SEAT REALLY HARD CAUSING THE HEADREST TO DEPLOY. THE SILVER BAR IS INSIDE THE TWO TEETH AND THE BLACK PLASTIC PIECES THAT HOLD THE SILVER BAR ARE BROKEN. THE CAR WAS STATIONARY IN THE DRIVEWAY NOT RUNNING AND NOT MOVING AT TIME OF INCIDENT.

    Source: NHTSA WEB SITE
  • 2015 DODGE JOURNEY
    - FRONT ROYAL, VA

    I PURCHASED MY 2015 DODGE JOURNEY CROSSROAD IN JUNE OF 2015 BRAND NEW. AT LESS THAN 8,000 MILES WHEN GOING FROM PARK TO DRIVE OR REVERSE TO DRIVE I STARTED TO EXPERIENCE A VIOLENT JERK AND / OR LOUD NOISE. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT RECREATE IT AND SENT ME ON MY WAY. IT DIDN'T HAPPEN TOO OFTEN THEN. TOOK IT IN FOR THE RECALL AND AT AROUND 10,000 MILES MENTIONED THAT IT PICKED UP IN FREQUENCY AND AGAIN THEY TOLD ME THEY COULDN'T GET IT TO HAPPEN. I TOOK IT IN ONE LAST TIME AROUND 12,000 MILES BECAUSE IT WAS HAPPENING EVEN MORE FREQUENTLY AND I WAS AGAIN TOLD THEY CANT RECREATE IT AND THEY REFUSE TO CHECK THE TRANSMISSION. I GAVE UP. NOW AT ABOUT 40,000 MILES AND 3 YEARS LATER AND IT HAPPENS DAILY. I WILL BE TRYING A DIFFERENT DODGE DEALERSHIP SOON TO SEE IF THEY CAN HELP, IF NOT I AM GETTING RID OF THIS VEHICLE.

    Source: NHTSA WEB SITE