2016 DODGE JOURNEY Complaints
View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 DODGE JOURNEY- MARION, NC
TAKATA RECALL, RESEARCHING MY CAR VIN 3 RECALLS FLAGGED UP AND I HAVE NEVER BEEN NOTIFIED OF THE RECALLS MY CAR HAS BREAKING ISSUES THE BREAKS WORK AT TIMES AND NOT OTHER TIMES , THE TRANSMISSION WILL NOT CHANGE GEAR RANDOMLY AND WILL LUNG FORWARD WHEN STOPPING LASTLY IT PULLS TO THE RIGHT SO HARD ITS HARD TO DRIVE THE CAR DEALER SAID THERE IS NOT ISSUES WITH THE CAR.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- SEFFNER, FL
VEHICLE DOWNSHIFTS HARD IN SLOW TRAFFIC. VEHICLE THEN PROCEEDS TO TURN OFF BUT ENGINE WILL NOT STOP UNTIL YOU PUT FOOT ON BRAKE PUT VEHICLE IN PARK AND PUSH ENGINE BUTTON. THE DEALERSHIP RESETS CODE AND RUNS GOOD FOR ABOUT 200 TO 400 MILES AND HAPPENS AGAIN. BEEN BACK TO DEALERSHIP THREE TIMES. THE TRANSMISSION SHIFTS JERKY BETWEEN 30 TO 37 MPH AND THEN ENGINE LIGHT COMES ON AND VEHILCE STOPS.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- INVERNESS, FL
WIFE WAS BACKING OUT OF DRIVEWAY AND ENGINE STOPPED / STALLED AS SHE ENTERED THE ROAD AND STARTED TO TURN WHILE BACKING. RADIO AND ELECTRICAL SYSTEMS WERE WORKING. HAD TO PUSH STARTER BUTTON TO OFF SO I COULD START IT AGAIN. ATTEMPTING TO START IT ALREADY IN THE RUN POSITION FAILED WITH AN ERROR I DON'T REMEMBER AND DID NOT WRITE IT DOWN AT THE TIME AS SHE WOKE ME UP TO TELL ME WHAT HAPPENED AND I WENT OUT TO DRIVEWAY AND CHECK. UNKNOWN REASON WHY AND HAVE NOT CONTACTED DEALER YET. REPORTING THIS HERE AS IT MAY SEEM TO BE A TREND AFTER DOING A GOOGLE SEARCH. HAS NOT HAPPENED BEFORE WITH THIS VEHICLE.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- BAKERSFIELD, CA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 70 MPH ON THE EXPRESSWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HADDAD DODGE, 3000 HARRIS RD, BAKERSFIELD, CA, 93313), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- FORT SILL, OK
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN INTERNAL FAILURE AND THE RADIO SHORTED OUT. THE DEALER (LAWTON CHRYSLER JEEP DODGE RAM, 215 SE INTERSTATE DR, LAWTON, OK 73501, (580) 350-6000) DIAGNOSED THAT IT WAS DUE TO A HARDWARE FAILURE, BUT PROVIDED NO SOLUTION. THE DEALER ADVISED THE CONTACT TO NOTIFY SIRIUS XM. THE CONTACT NOTIFIED SIRIUS XM AND WAS INFORMED TO NOTIFY THE WARRANTY COMPANY TO SERVICE THE RADIO. THE RADIO FAILURE WAS NOT RESOLVED. THE VEHICLE WAS RECENTLY PURCHASED LESS THAN 30 DAYS AGO AND THE DEALER PROVIDED NO REASON AS TO WHY THEY HAD NOT COMPLETED THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 16V907000 (ENGINE AND ENGINE COOLING) PRIOR TO SELLING THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THERE WAS ALSO AN INTERNAL ELECTRICAL FAILURE WITH OTHER COMPONENTS BESIDES THE RADIO. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 17,300. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 DODGE JOURNEY- PEORIA, AZ
THIS IS THE SECOND TIME MY CAR HAS LOST ENGINE POWER, ALONG WITH POWER STEERING AND BREAKS. I PULLED UP TO A LIGHT AND STOPPED TO TURN RIGHT. I WAS ON A BUSY SURFACE STREET. AS I TRIED TO TURN AND ACCELERATE I FOUND THE POWER STEERING WAS GONE AND THAT THE CAR WAS ROLLING. ALL THE CAR ELECTRICAL I.E. MUSIC , LIGHTS WERE ON BUT THE ENGINE WAS DEAD. I HIT THE POWER BUTTON AND THE CAR STARTED AGAIN. I WILL TAKE THIS CAR INTO DODGE AGAIN BUT I SUSPECT THAT THEY WILL TELL ME THAT THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE AND SEND ME HOME WITH IT. THIS HAPPENED LAST YEAR ALSO AND THERE HAS BEEN NO RESOLUTION.
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- TAFT, CA
I WAS DRIVING ON THE HIGHWAY, AT ABOUT 60MPH, WAS SLOWLY THE CAR DOWN BECAUSE I WAS GOING TO BE MAKING A RIGHT TURN. OUT OF NOWHERE MY STEERING WHEEL STARTED TO LOCK UP, AS DID THE BRAKES. I HAD NO CONTROL OF MY CAR. MY CAR CAME TO A STOP BY ITSELF AND I DID NOT HAVE CONTROL OF IT AGAIN UNTIL I TURNED IT OFF AND RESTARTED IT. I WAS ALMOST IN A VERY SERIOUS ACCIDENT
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- AUBURN HILLS, MI
MY NEW CAR "JUMPS" WHEN IT HITS A BUMP GOING AROUND 40-60 MPH. IT FEELS LIKE IT LIFTS UP INTO THE AIR AND IT COMES DOWN IN ANOTHER PLACE, FAIRLY CLOSE BUT DIFFERENT.I SUSPECT THE FRAME IS WARPEDBECAUSE OF AN ACCIDENT BUT PERHAPS IT IS THE ALIGNMENT?
Source: NHTSA WEB SITE -
2016 DODGE JOURNEY- LONE PINE, CA
TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CONCRETE BUMPER AND STRUCK A BUILDING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A BODY SHOP (ALL MAGIC PAINT AND BODY) AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,545. UPDATED 09/27/17*LJ *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 DODGE JOURNEY- MAPLE SHADE, NJ
THE TRUCK HAS ALWAYS SHIFTED HARD SINCE I PURCHASED IT JANUARY 2016 BUT I FIGURED IT WOULD JUST WORK ITS WAY OUT SINCE IT WAS BRAND NEW. FRIDAY JULY 21ST 2017 I WAS DRIVING AND STARTED HEARING A VERY LOUD GRINDING TYPE OF NOISE COMING FROM THE ENGINE AND I WAS JUST TRYING TO MAKE IT HOME ASAP. ALL OF A SUDDEN WHILE I WAS DRIVING (25 MPH) I WAS SLOWING DOWN AND WHEN I TOOK MY FOOT OFF THE BRAKE AND WENT TO ACCELERATE AGAIN THERE WAS NOTHING THERE LIKE NO POWER AT ALL JUST RPMS GOING HIGHER. I PULLED OVER PUT THE TRUCK IN PARK AND BACK INTO DRIVE AND IT WOULDN'T MOVE ANYWHERE AT ALL. I TURNED THE TRUCK OFF AND QUICKLY PUT IT IN DRIVE SO I HAD SOME MOMENTUM AND AFTER 1ST GEAR IT DID THE SAME EXACT THING. I WAS 10 MILES AWAY FROM MY HOUSE AND HAD TO REPEAT THIS PROCESS FOR OVER AN HOUR JUST TO MAKE IT TO MY DRIVEWAY. THE NEXT MORNING I REPEATED THE PROCESS IN ORDER TO GET IT TO THE CLOSEST DODGE DEALERSHIP WHICH I DID SAFELY. NOW MY TRUCK HAS 53,500 MILES ON IT AND THE DEALERSHIP STATED THE TRANSMISSION IS BLOWN. GREAT REAL GREAT A BRAND NEW CAR AND A BLOWN TRANSMISSION? IT'S RIDICULOUS ESPECIALLY WHEN DODGE WILL NOT DO LOANER VEHICLES LEAVING ME NOW PAYING HUNDREDS OF DOLLARS OUT OF POCKET FOR A RENTAL AND STILL PAYING NY PAYMENTS ON TOP OF THIS ALL. SOMETHING NEEDS TO BE DONE TO HELP PEOPLE LIKE ME WHO ARE INCONVENIENCED IN THESE SITUATIONS. I OWN MY OWN BUSINESS AND DRIVE 150+ MILES A DAY I NEED A CAR AND NO ONE CARES. I'M SO FURIOUS AND UPSET ITS NOT FUNNY
Source: NHTSA WEB SITE