2016 DODGE JOURNEY Complaints

WHILE DRIVING THE CAR, THE TRANSMISSION JERKS AND IT SEEMS THAT THE COMPUTER TELLING THE TRANSMISSION WHEN TO SHIFT GEARS IS SLOW AND NOT PROPERLY FUNCTIONING. IT'S HAPPENING FREQUENTLY, ESPECIALLY WHEN SLOWING DOWN, COMING TO A COMPLETE STOP OR STARTING TO DRIVE FROM A COMPLETE STOP. ALSO PUTTING INTO PARK AND THEN TAKING OUT OF PART, THERE'S A BIT OF RESISTANCE, LOUD BANG AND HARD SHIFT.

ENGINE SHUT OFF ON 7/7/2017 APPOX 2:40 PST THE VEHICLE WAS STOPPED AT A STOP LIGHT ON A BUSY SURFACE STREET WHEN THE LIGHT TURNED GREEN I PRESSED THE GAS TO MOVE THROUGH THE LIGHT AND THERE WAS NO POWER COMING FROM THE ENGINE. I WAS ABLE TO PULL OVER, PUT THE CAR IN PARK AND TURN THE ENGINE OFF. I PUSH BUTTON STARTED THE ENGINE AND THE CAR OPERATED AS NORMAL. ON 7/8/2017 APPROX 1:30 PST I WAS COMPLETING A LEFT HAND TURN WHEN THE VEHICLE STALLED WITH NO POWER COMING FROM THE ENGINE. I PUT MY FLASHERS ON, PUT THE CAR IN PARK, TURNED OFF THE ENGINE. WITHIN SECONDS I PUSH BUTTON STARTED THE VEHICLE AND IT STARTED UP NORMALLY.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THREE ATTEMPTS. IN ADDITION, THE FAILURE OCCURRED TWO MORE TIMES. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER: BRYANT MOTORS LOCATED AT 2901 S LIMIT AVE, SEDALIA, MO, 65301 WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

BRAKES STARTED TO SQUEAK AND GRIND. THE FRONT WAS REPLACED AFTER 3 VISITS TO THE DEALERSHIP. THE TRUCK IS DELAYED WHEN ACCELERATING AND SLIPS WHEN ACCELERATING IN DRIVE. THIS ISSUE HAS NOT BEEN FIXED FOR THE PROPULSION. THIS HAPPENS IN MOTION ON CITY STREETS AND HIGHWAY. THE LIGHTS FLICKER WHEN IN PARK.

THE VEHICLE HAS TURNED OFF ON THE ROAD WHILE ON DRIVE, WHEN IT TURNS OFF THE STEERING WHEEL IS HARD TO TURN AND CAN'T BRAKE. THE VEHICLE IS RESTARTED BY PRESSING THE ON/OFF BUTTON, AND IT WILL DRIVE LIKE NORMAL AGAIN. THIS IS THE THIRD TIME IT HAS TURNED OFF ON ME.

I WAS TURNING INTO A PARKING SPOT OUTSIDE OF MY WORK AND THE CAR REVVED AND JERKED FORWARD; I HAD TO SWERVE TO MISS AND PILLAR AND SLAM ON MY BRAKES BECAUSE IT JUMPED OVER A CURB AND ALMOST HIT A BUILDING! THE PARKING SPOT WAS A LITTLE UPWARD SO I DID HAVE TO HAVE MY FOOT ON THE GAS

CAR HAS 20K MILES, WHILE DRIVING THE ABS AND TRACTION CONTROL LIGHTS CAME ON. DEALERSHIP DISCOVERED THAT, IN ADDITION TO THE ABS AND TRACTION CONTROL, THE AIRBAGS WERE NOT WORKING. THE DEALERSHIP INFORMED ME THAT WATER BOTTLES HAD ROLLED UNDER THE FRONT PASSENGER SEAT AND BROKEN THE WIRES FOR THE AIRBAGS. THIS IS A 8 SEAT FAMILY VEHICLE AND CAN BE ASSUMED THAT CHILDREN WOULD BE IN THE BACK SEAT, THEREFORE SPILLS AND/OR TRASH ARE LIKELY TO ROLE UNDER THE DRIVER AND FRONT PASSENGER SEATS, YET THE WIRES IN QUESTION OR THIN, FRAGILE, AND UNPROTECTED. FURTHERMORE, I HAVE NEVER RECEIVED ANY WARNING LIGHTS THAT THE AIRBAGS WERE NOT FUNCTIONING AND HAVE NO IDEA HOW LONG THE AIRBAGS HAVE NOT BEEN FUNCTIONING. DURING A GOOGLE SEARCH, I DISCOVERED THAT SEVERAL OLDER DODGE VEHICLES HAVE BEEN RECALLED FOR SIMILAR ISSUE, YET DODGE REFUSES TO ACKNOWLEDGE THE DESIGN FLAW. THE WIRES UNDER THE PASSENGER SEAT SUPPOSEDLY DO NOT AFFECT THE ABS AND TRACTION CONTROL, BUT I BELIEVE IT IS SUSPECT THAT THESE ISSUE OCCURRED AT THE SAME TIME (AND COMPLAINTS ON OTHER DODGE VEHICLES HAVE INDICATED THAT MOVEMENT OF THE SEATS DISLODGED THE WIRES AND TURNED OFF ABS AND AIRBAGS). THE DEALERSHIP WANTS 300 DOLLARS TO FIX THE WIRES, BUT OFFERS NO WAY OF PREVENTING THE PROBLEM FROM REOCCURRING. I HAVE ALSO FOUND THREE SAFETY RECALLS ON THIS MODEL THAT NEITHER DODGE OR THEIR SERVICES PROVIDERS HAVE NEVER INFORMED ME OF! I BELIEVE THIS MODEL NEEDS TO BE CLOSELY INSPECTED, AS IT ALREADY HAS THREE SAFETY RECALLS IN LESS THAN A YEAR (NOT INCLUDING THIS ISSUE). I DO NOT HAVE PICTURES, BUT THE DEALERSHIP DOES.

WHEN TURNING THE STEERING WHEEL RIGHT OR LEFT WHILE TRYING TO PARK IT MAKES A WHINING NOISE

MY VEHICLE RANDOMLY SHUTS OFF. LOSES ALL ENGINE POWER, POWER STEERING, ETC. HAS BEEN AT THE DEALER 3 DIFFERENT TIMES AND NO ONE CAN FIND THE PROBLEM. ONCE WE WERE STOPPED AT A LIGHT, 2 TIMES WE WERE PULLING OUT OF PARKING SPOTS, AND THIS LAST TIME MY VEHICLE WAS IN MOTION ON THE STREET AND THE ENGINE SHUT OFF.

TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.