2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY AWD- PITTSBURGH, PA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- BLUE ASH, OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND 10V658000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE DEALER, BUT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO SCHEDULE AN APPOINTMENT AND DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- MILLEDGEVILLE, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE HAD TROUBLE STARTING AND STALLED WHILE THE VEHICLE WAS OPERATED. ALL THE WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) A YEAR PRIOR TO OWNING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- MCCOMB, MS
I WAS ON INTERSTATE 55 GOING NORTH WHEN MY TIRE BLEW OUT CAUSING DAMAGE TO MY CAR. THERE WAS NO WARNING OR ANY OTHER VARIABLEL THAT CAUSED IT IT JUST BLEW OUT WHILE I WS GOING ABOUT 70 MILES AN HOUR. I PURCHASED THIS TIRE A COUPLE OF MONTHS AGO BRAND NEW SO I WAS TOLD AT THE PLACE WHERE I PURCHASED IT. I COULD HAVE HURT OR KILLED BUT THANK GOD I DID NOT PANIC. I WAS ON MY WAY TO WORK THANK GOD MY WIFE WAS NOT IN IT WHEN IT BLEW OUT.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MAUMELLE, AR
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START AFTER NUMEROUS ATTEMPTS. THE CONTACT STATED THAT THE ENGINE STALLED TWICE WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,389.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- TIFFIN, OH
I PURCHASED A 2009 DODGE JOURNEY IN MARCH 2015. IT GAVE ME NO ISSUES UNTIL AFTER I COMPLETED THE KEY FOB RECALL IN AUGUST 2015. SINCE THEN, IT WOULD RANDOMLY NOT START. IT WAS IN AND OUT OF THE DEALERSHIP SEVERAL TIMES AND THE FOLLOWING PARTS WERE REPLACED, ALL OF WHICH WERE COVERED UNDER THE EXTENDED WARRANTY I PURCHASED WITH THE VEHICLE: FUEL INJECTOR ON OCT. 9, A NEW BATTERY ON OCT. 29, 2015, A NEW STARTER ON NOV. 16, 2015, A LEAKING OVERFLOW CONTAINER ON NOV. 24, 2015, THE TIPM WAS REPLACED ON APRIL 11, 2016, AND MOST RECENTLY ELECTRICAL WIRES AND CABLES ON JUNE 7, 2016, WHICH HOOK UP TO THE STARTER. I CALLED CHRYSLER HEADQUARTERS ON OR ABOUT MAY 2 TO REPORT THESE ISSUES AND I RECEIVED VERY POOR CUSTOMER SERVICE. I WAS TOLD THAT MY VEHICLE IS TOO OLD AND HAS TOO MUCH MILEAGE FOR THEM TO DO ANYTHING FOR ME. THE JOURNEY HAS HAD EPISODES ALMOST EVERY DAY, SOMETIMES MORE THAN ONCE A DAY, OF NOT STARTING SINCE I GOT IT BACK LAST WEEK. THE DEALERSHIP TOLD ME WHEN IT DOES ACT UP, TO PUT IT IN NEUTRAL, WHICH HAS BEEN SUCCESSFUL IN GETTING THE VEHICLE TO START. THEY ARE TAKING IT BACK ON MONDAY TO REPLACE YET ANOTHER PART THAT THEY HOPE WILL FINALLY BE THE ANSWER TO THIS ONGOING NIGHTMARE, BUT I'M NOT GETTING MY HOPES UP. IF WE WEREN'T IN AN UPSIDE-DOWN LOAN, WE WOULD HAVE TRADED IN THE JOURNEY A LONG TIME AGO. IT IS NOT A RELIABLE VEHICLE'LUCKILY I HAVEN'T BEEN STRANDED IN A REMOTE LOCATION AT NIGHT, BUT IT DOESN'T SEEM RIGHT THAT I SHOULD HAVE TO RESORT TO TAKING THAT CHANCE. I'VE NEVER HAD SO MANY ISSUES WITH ANY OTHER VEHICLE I'VE OWNED!
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NORTH LAS VEGAS, NV
LET IT BE NOTED THAT AFTER THE R03 RECALL ALL THE FOLLOWING ISSUES STARTED OCCURRING. FIRST INCIDENT: DRIVING ABOUT 30MPH EVERY LIGHT ON THE DASHBOARD EXCEPT THE ENGINE LIGHT ILLUMINATED, GAUGES SPUN AROUND AND BACK AND FORTH, THEN STOPPED ALL TOGETHER, THE RMP'S REVVED UP TO 5OOO AND THE ACCELERATOR WENT TO THE FLOOR WITH NO ACTION AS IF THE CAR WAS OFF. THERE WAS A OBVIUOUS LOSS OF POWER, THE CAR WAS HESITATING LIKE IT WANTED TO STALL OUT, AND THE VEHICLE ONCE STOPPED DID NOT START AGAIN UNTIL BEING JUMPED. ONCE STARTED, NONE OF THE LIGHT WERE ON EXCEPT, ODDLY NOW, THE ENGINE LIGHT WHICH THREW CODES PO0562 & PO700. THE BATTERY READ 12.2V ON THE DIAGNOSTIC WHILE OFF THEN 14.4 WHEN THE CAR WAS STARTED(AFTER BEING JUMPED FOR 1 MINUTE ONLY). 5 MINUTES INTO THE DRIVE AND BOOM, THE DEMON TOOK OVER THE CAR AGAIN BUT NOW THE CAR WOULD NOT GO PST MAYBE 7MPH, AGAIN IN ACCELERATOR POWER,NO SHIFTING, ALL POWER STILL ON IN THE CAR, BUT SEEMS LOW ON POWER. ONCE TURNED OFF, IT WOULD NOT START BUT STILL HAD POWER. AGAIN, GOT JUMPED, DIAGNOSTIC, AND SAME CODES, ALTERNATOR FINE, BATTERY FINE, SEEMS TO BE GETTING POOR CONNECTION. STARTED 2 DAYS LATER AND LOUD, UNSTABLE IDLE, WON'T SWITCH GEARS SEEMS AS IF ITS ON BUT RUNNING OFF OF STORED POWER. DEALER NOW SAYS ONLY CODE IS PO622. SYMPTOMS ARE SEEMING TO BE THE TIPM ALL OVER AGAIN. AGAIN, NONE OF THIS STARTED UNTIL I TOOK IT TO DODGE TO HAVE THE RO3 RECALL REPAIRED. THE KEY SINCE ALSO DOES NOT REGISTER AT TIMES, WILL SAY "MISMATCH KEY" ON DASHBOARD, ALL SENSORS FLASH THEN GO AWAY SUCH AS (GASCAP, DOOR AJAR, CHECK ENGINE LIGHT WOULD IGNITE WITH NO CODE, GATE, KEY), WOULDN'T TURN OVER, FREQUENT :DEAD BATTERY" THEN STARTS WITHOUT JUMP FEW MINUTES LATER. OVERTIME THE CAR WILL ACT POSSESSED WITH ALL LIGHTS ON IS AFTER HITTING A BUMP, AGAIN CHRYSLER DEALER RECALL DEPARTMENT IS STATING TIPM, DEWLAP WILL NOT CHECK THAT WHILE DIAGNOSING. HELP!
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BLUE SPRINGS, MO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED AND THE ENGINE LIGHT ILLUMINATED. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED ACCORDING TO AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE WITH THE ENGINE AND PCM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 146,557.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- COLUMBIA, SC
WE HAVE HAD TO EVERY FEW WEEKS CHANGE EITHER THE ROTORS OR THE HUB. EVER SINCE WE GOT THE CAR IN JANUARY ITS BEEN WITH THE ABS LIGHTS ON CONSTINTLY AND SQUELLING COMING FROM THE RIGHT PASSENGER SIDE ONLY. IT EVEN WILL AT TIMES SHAKE LIKE ITS NOT GOING TO BRAKE AT ALL.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- GREENLAWN, NY
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE