2016 DODGE JOURNEY Complaints

View complaints related to 2016 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 360 complaints submitted for the 2016 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 DODGE JOURNEY
    - BRIGHTON, CO

    HEADLIGHTS FLICKER WHILE DRIVING. HAS BEEN TAKEN IN AT LEAST 3 TIMES DEALERSHIP NOT ABLE TO PINPOINT ISSUE. CAR HAD ALL LIGHTS COME ON IN DASH AND HEADLIGHTS STROBED, THEN CAR LOST ALL POWER WHILE DRIVING, WAS NOT ABLE TO TURN ON HAZARDS AS CAR HAD NO POWER, CAR TOWED TO DEALERSHIP. SCREEN IN CAR RESETS TIME AND ALL SETTINGS. HAS BEEN UPDATED REPEATEDLY AND CONTINUES TO DO SO.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - BELMAR, NJ

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING HIGH SPEEDS, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE ACCELERATING FROM A STOP SIGN, THE HEADLIGHTS FLICKERED AND THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY SEAL, AND THE TRANSMISSION WAS REBUILT. THE HEADLIGHT ISSUE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - LINCOLN, NE

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE VEHICLE SURGED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE LOST ALL POWER AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - CHOCOWINITY, NC

    WHEN I FIRST START THE VEHICLE IT MAKES A LOUD WHINE NOISE FOR ABOUT 2 TO 5 MIN. THEN SEEMS TO GO AWAY. IF THE VEHICLE SITS FOR 3 TO 4 HOURS IT WILL DO THE SAME NOISE AGAIN. DEALER TOLD ME THAT ALL THE SIX CYLINDERS MAKE THAT NOISE AND IT'S NORMAL. HAVE NEVER OWNED A VEHICLE THAT MAKES A WHINE NOISE WHERE SOMETHING WASN'T WRONG ESPECIALLY AT AROUND 6000 MILES ON THE VEHICLE. THE VEHICLE WAS STATIONARY WHEN IT HAPPENS BUT IF YOU DRIVE OFF RIGHT AWAY THE NOISE CONTINUES AS YOU'RE DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - PHILADELPHIA, PA

    THE VEHICLE WAS IN AN ACCIDENT ON NOVEMBER 26, 2015. THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THIS HAS BEEN AN ISSUE SINCE PURCHASE. THE BRAKING WAS NOT ACCURATE. THE CAR WOULD LOSE STEERING FUNCTIONALITY ALONG WITH BRAKING CAPACITY AND HAS BECOME HAZARDOUS WHILE DRIVING. ON NOVEMBER, 26TH, 2015, AN ACCIDENT OCCURRED DUE TO THE MALFUNCTION OF THIS VEHICLE. AT THIS TIME, THE PARTS TO REPLACE THE MALFUNCTIONED PARTS WERE NOT AVAILABLE. I HAVE RECEIVED 2 RECALL NOTICES FOR MY BRAND NEW TRUCK. MY 2 YEAR OLD DAUGHTER AND I WERE INJURED IN THIS ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - KISSIMMEE, FL

    THIS VEHICLE WAS SOLD TO ME BY CENTRAL FLORIDA CHRYSLER JEEP DODGE, 8675 COMMODITY CIRCLE, ORLANDO, FL 32819 WITH AN OPEN RECALL. I PURCHASED AND DROVE THIS VEHICLE HOME ON 8/20/2016. THIS CAR WAS A NEW VEHICLE AND SHOULD NOT HAVE BEEN SOLD WITH AN EXISTING RECALL. WHEN I CALLED TO EXPLAIN THE CAR HAD A RECALL, THEY WERE VERY RUDE AND TOLD ME THE RECALL WAS NEW AND THE PART TO CORRECT IT DID NOT EXIST AT THAT TIME.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - NEVADA, MO

    "TAKATA RECALL" ON 4 OR MORE OCCASIONS MY VEHICLE HAS SHUT DOWN WHILE DRIVING. THIS NORMALLY OCCURS WHEN SLOWING DOWN OR AFTER TAPPING THE BRAKE. THE FIRST TIME WAS ABOUT 2 MONTHS AFTER PURCHASING THE VEHICLE AFTER LEAVING WORK AND STOPPING AT A STOP LIGHT. IT HAS DIED WHILE SLOWING DOWN TO TAKE A CURVE AND ALSO ON A BUSY HIGHWAY OUT OF TOWN TAPPING BRAKES IN HEAVY TRAFFIC GOING ABOUT 50MPH AND ALMOST GETTING REAR ENDED. EACH TIME I WOULD HAVE TO COME TO A COMPLETE STOP, PUT IT IN PARK AND RESTART THE VEHICLE.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - PENSACOLA, FL

    TL* THE CONTACT OWNS A 2016 DODGE JOURNEY. WHILE APPROACHING A STOP LIGHT ,THE STEERING COLUMN LOCKED WITHOUT WARNING. IN ADDITION, THE ACCELERATOR PEDAL WAS APPLIED AND FAILED TO ACCELERATE. THE CONTACT HAD TO TURN THE VEHICLE OFF TO RESET THE COMPUTER. THE DEALER TEST DROVE THE VEHICLE, BUT COULD NOT DUPLICATE THE FAILURE. THE DEALER CLEARED A CODE CONCERNING THE POWER TRAIN CONTROL MODULE AND PROVIDED NO REPAIR SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 DODGE JOURNEY
    - EDISON, NJ

    THE CAR STALLED OUT WITH NO WARNING ON THE HIGHWAY. LUCKILY I WAS GOING SLOW BECAUSE I WAS GOING ON AN OFF RAMP TO GET ONTO THE HIGHWAY. THE CAR SIEZED UP COMPLETELY I HAD NO CONTROL I BARELY WAS ABLE TO LIMP IT INTO A PARKING LOT. I WAS LUCKY. THE CAR RESTARTED WITH NO PROBLEMS AFTER THAT. I TOOK IT TO THE DEALER AND THEY SPENT 3 FULL DAYS DIAGNOSING THE PROBLEM. THEY FOUND NOTHING. I LOOKED ONLINE AND THERE ARE SIMILIAR COMPLAINTS ABOUT THIS VEHICLE. AND THE SAME THING IS SAID OVER AND OVER AGAIN.........NOTHING IS KNOWN ABOUT THE PROBLEM THUS NOTHING CAN BE DONE ABOUT THE PROBLEM. MEANWHILE I AM STUCK DRIVING A CAR THAT COULD AT ANY TIME DO THE SAME THING AGAIN. IT IS LIKE PLAYING RUSSIAN ROULETTE. I DO NOT WANT TO DRIVE THIS CAR AGAIN I DO NOT WANT THIS CAR ANYMORE.

    Source: NHTSA WEB SITE
  • 2016 DODGE JOURNEY
    - LAS VEGAS, NV

    I BOUGHT THIS CAR WITH 11 MILES ON IT . A COUPLE WEEKS AGO I WAS GOING ABOUT 30 MPH AND I STOPPED AT A 4 WAY STOP . I DID A COMPLETE STOP THE ENGINE TURNED OFF THE STEERING WHEEL LOCKED AND I WAS STUCK IN THE INTERSECTION LUCKILY I DIDN'T GET HIT . I HAD TO PUT IT BACK IN PARK AND IT TURNED ON . SCARY SITUATION . TODAY I ATTENPTED TO TURN ON THE IGNITION AND IT JUST TURNED AND TURNED FOR 30 SECONDS AND CAR DIDN'T START. I TURNED IT OFF AND TRIED AGAIN THE CAR STARTED BUT CHECK ENGINE LIGHT IS ON STILL DON'T KNOW WHAT'S WRONG WILL TAKE TO DEALER ASAP

    Source: NHTSA WEB SITE