2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2009 DODGE JOURNEY- NASHVILLE, TN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE VEHICLE BECAME DIFFICULT TO STEER AND STALLED WITHOUT WARNING. THE FRONT END OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT END OF ANOTHER VEHICLE. THE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED AND WAS NO LONGER ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK, BACK, ARM, AND HEAD INJURIES. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 16V047000 (AIR BAGS); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- GENEVA, OH
A PLASTIC PIECE HOLD TWO MALE HOSES TOGETHER MELTED FROM THE HEAT OF THE ENGINE'S MANIFOLD CAUSING THE ENGINE TO REACH POSSIBLE DAMAGING TEMPERATURE DUE TO THE LOSS OF COOLANT. THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY AND STREET BEFORE THE VEHICLE STARTED TO STEAM FROM COOLANT LOSS ONTO THE MANIFOLD. THE PLASTIC PIECE THAT MELTED WAS ENOUGH TO CAUSE A SMALL FIRE ON THE MANIFOLD.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- LONGWOOD, FL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHEN STARTING THE VEHICLE, THE STABILITY CONTROL, ABS, AND EMERGENCY BRAKE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/26/16*LJ THE CONSUMER STATED ON TWO SEPARATE OCCASIONS, THE BRAKES BROUGHT THE VEHICLE TO AN ABRUPT STOP. UPDATED 08/02/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- MANTECA, CA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. IN JANUARY OF 2016, THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE REPAIR FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS STALLING AND COULD NOT BE RESTARTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- JOHNS ISLAND, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V047000 (AIR BAGS) AND 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE PARTS WERE NOT AVAILABLE IN A REASONABLE TIME FRAME TO RECEIVE THE REPAIRS FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2009 DODGE JOURNEY- MADISON, CT
THE IN-TIRE PRESSURE MONITOR FAILED. THE CAR WAS TRAVELING AT HIGHWAY SPEED. THIS WAS A SUDDEN LOSS OF TIRE PRESSURE. THE TIRE WENT FLAT IS LESS THAN 1 SECOND. THE TIRE WAS SHREDDED AND DESTROYED.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ALBANY, NY
I' GOT THIS CAR AND THE REPAIRS NEVER STOPPED COMING. I'VE REPLACED THE BRAKES & ROTORS 4 TIMES IN 3 YEARS. I HAD TO PAY TO HAVE THE CAR RE-WIRED DUE TO ELECTRICAL PROBLEMS & ADD A STARTER, REPLACED HOSES. SHOCKS AND BALL JOINTS. THIS HAS TO BE THE WORST VEHICLE EVER.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- MOUNTAIN HOME, ID
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SOUTH COFFEYVILLE, OK
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (SERVICE BRAKES, HYDRAULICS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE IGNITION NODE MODULE PERTAINING TO THE BATTERY OF THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- ANDOVER, KS
I WAS DRIVING ABOUT 45 MPH LAST NIGHT AND HAD TO STOP ABRUPTLY TO AVOID A DEER. I WEIGH ABOUT 220 LBS AND THE SEAT BELT BUCKLE BROKE. THIS ALLOWED THE BELT TO UNFASTEN. LUCKILY I DIDN'T HIT ANYTHING AND DIDN'T REALLY NEED THE BELT BECAUSE OF THE SLOW SPEED AND THE FACT THAT NO OTHER VEHICLES WERE INVOLVED. IF THIS WOULD HAVE HAPPENED IN A MORE SEVERE CRASH, I COULD HAVE SUFFERED SIGNIFICANT INJURIES OR DEATH. I WONDER HOW MANY OTHER PEOPLE HAVE EXPERIENCED THIS. I HAVE THE OLD PART IN MY POSSESSION IF YOU WANT TO INSPECT.
Source: NHTSA WEB SITE