2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- BARABOO, WI
SINCE I'VE BOUGHT THIS CAR IN 2013 I'VE HAD PROBLEMS WITH IT STARTING. A FEW DAYS AFTER I BOUGHT IT I HAD A PROBLEM TOOK IT TO THE DEALER AND THEY REPLACED THE THROTTLE BODY. 2 YEARS LATER HAD A PROBLEM AGAIN AND IT WENT AWAY. NOW IT IS DOING IT AGAIN AND I NEVER KNOW WHETHER OR NOT IT IS GOING TO START. I'VE BEEN STRANDED MULTIPLE TIMES AND HAD TO GET IT TOWED HOME. MY LIGHTS RADIO AND EVERYTHING WORK THE CAR JUST WON'T START AND I ONLY GET CLICKING SOUND. ITS NOT THE BATTERY AND NOT THE STARTER. WE HAVE FOUND DISCONNECTING THE BATTERY FOR A LITTLE WHILE WILL RESET THE COMPUTER AND THEN IT WILL START. HOWEVER I DO NOT KNOW HOW TO DO THAT AND I SHOULDN'T HAVE TO. IF IT DOESN'T START I HAVE TO WAIT FOR MY HUSBAND TO COME GET ME AND DO IT. MY CAR HAS BEEN RECALLED MANY TIMES FOR DIFFERENT ELECTRICAL PROBLEMS AND I THINK THE SHOULD BE HELD RESPOSIBLE FOR THIS TOO. YOUR CAR NOT STARTING IS A MAJOR SAFETY HAZARD DEPENDING ON WHERE YOU ARE OR IF HAVE CHILDREN WITH YOU ON A HOT DAY. WE HAD OUR GRANDSON WITH US ONE DAY LAST MONTH AND GOT STRANDED, WE PARKED THE CAR AND CAME BACK AN HOUR LATER AND WOULDN'T START. ALL LIGHTS AND RADIO CAME ON. WE CALLED FOR A JUMP FROM ROADSIDE ASSISTANCE AND THEY SAID AN HOUR AND HALF WAIT. WE WENT BACK IN THE STORE FOR AN HOUR AND CAME OUT TO SEE IF IT WOULD START AND IT DID. NO JUMP OR ANYTHING! AND EVERYDAY OTHER DAY SINCE THEN IT'S BEEN THE SAME THING. IF YOU GOOGLE THE 09 DODGE JOURNEY STARTING PROBLEMS THERE ARE MANY MANY COMPLAINTS OF PEOPLE HAVING THE SAME ISSUES. PLEASE RECALL THIS CAR!!
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- TWIN CITY, GA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE HORN SOUNDED INDEPENDENTLY. THE FAILURE RECURRED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED. THE CONTACT DISABLED THE HORN FUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PLUM, PA
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS STILL NOT AVAILABLE TO REPAIR OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *SMD
Source: CONSUMER LETTER -
2009 DODGE JOURNEY- BROOKLYN, NY
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HAWKINSVILLE, GA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS AND INDICATORS ON THE INSTRUMENT PANEL WOULD INDEPENDENTLY POWER ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING BEHIND THE RADIO FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE AND TCM WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- GRAND JUNCTION, CO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- DECATUR, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED SEVERELY. A LOUD SQUEALING NOISE WAS HEARD FROM THE TWO FRONT WHEELS. THE FAILURE OCCURRED CONSTANTLY. IN ADDITION, FUMES OF SMOKE APPEARED FROM THE TWO FRONT WHEELS. THE DEALER CLAIMED THE BRAKES WERE COMPLETELY NEW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ROTORS AND BRAKES FOR THE FRONT WHEELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- LEVITTOWN, PA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ UPDATED 06/16/16.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- DETROIT, MI
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE RECALL, BRAKES, COOLING FLUSH AND FUEL INJECTION REPAIRS ISSUE. *SMD THE CONSUMER STATED WHEN SHE WAS FINALLY ABLE TO TAKE THE VEHICLE TO THE DEALER FOR THE RECALL, SHE WAS INFORMED THE VEHICLE NEEDED OTHER REPAIRS TOTALING OVER $1,000.00. THE CONSUMER BELIEVED THE DEALER WAS BEING DISHONEST AND TRYING TO MAKE MONEY IN LABOR COST. *JB
Source: CONSUMER LETTER -
2009 DODGE JOURNEY- EAST NORTHPORT, NY
DODGE HAS A RECALL (DODGE RECALL: SAFETY RECALL K07 / NHTSA RECALL: 10V658000) CONCERNING THE WIRING HARNESS IN THE FRONT DOOR, WHICH MAY BREAK AND COULD CAUSE THE AIRBAG LIGHT TO TURN ON AS THE SENSOR WOULD NOT BE CONNECTED. MY DODGE JOURNEY HAS THIS ISSUE WITH THE WIRING HARNESS, BUT DODGE WILL NOT FIX IT AS MY 2009 JOURNEY IS NOT LISTED UNDER THAT RECALL FOR SOME REASON.
Source: NHTSA WEB SITE