2012 DODGE JOURNEY Complaints

View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 DODGE JOURNEY
    - SHICKSHINNY, PA

    CHECK ENGINE LIGHT ON. LOSS OF ENGINE POWER. AFTER TWO TIME TO THE SAME DEALER, SAME PROBLEM. TOOK CAR TO ANOTHER DEALER, FINALLY THE CORRECT REPAIR. DEFECTIVE CYLINDER HEAD. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - MEMPHIS, TN

    BRAKES ON THE 2012 DODGE JOURNEY SQUEAKED AND APPEARED TO NOT WANT TO STOP PROPERLY. I TOOK VEHICLE IN FOR SERVICE AND WAS TOLD THAT IT WAS BREAK DUST THAT CAUSED THE PROBLEM. AFTER THE SQUEAKING GOT WORST, I TOOK IT BACK IN WAS TOLD THAT THEY REPLACED MY BRAKE PADS. HERE I AM 2 MONTHS LATER WITH THE SAME PROBLEM. IN ADDITION, THE VEHICLE HAS A SLOW TAKE OFF. WHEN TRYING TO OBTAIN SPEED THE VEHICLE STALLS BEFORE SPEED IS PICKED UP. NOW, I'M HAVING PROBLEMS WITH THE PASSENGER SEATBELT NOT GIVING A LIGHT SIGNAL NOR ALARMING SIGNAL THAT SEATBELT IS NOT ON. *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - TUCSON, AZ

    BRAND NEW VEHICLE AND THE TRANSMISSION SHUTTERS WHEN SHIFTING GEARS. I TOOK IT TO ONE DEALERSHIP AND THEY SAID THEY "RESET" THE COMPUTER CHIP AND THAT SHOULD FIX THE PROBLEM.... IT DIDN'T!! I TOOK IT TO ANOTHER DEALERSHIP AND I WAS TOLD THAT THIS IS "NORMAL". WHAT!!!!!!!!! HOW CAN THAT BE NORMAL FOR ANY VEHICLE. THE SERVICE DIRECTOR TOLD ME THAT MOST PEOPLE DON'T FEEL IT UNTIL 3000-3500 MILES. ARE YOU KIDDING ME!!!!!!!! NOW I'M WAITING TO HEAR FROM CHRYSLER TO SEE WHAT CAN BE DONE! *TR

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - WANTAGH, NY

    I WAS DRIVING AT 830PM AND HAD AT LEAST 120 MILES ON THE SAME ROAD AND SET THE CRUISE CONTROL TO 68MPH, THE LEGAL SPEED WAS 65MPH AND THERE WAS LIGHT TRAFFIC. AS MY CAR APPROACHED A SMALL HILLY INCLINE, IT FAILED TO MAINTAIN THE 68MPH, DROPPING TO 60MPH, AND THEN UPON REACHING "THE TOP" IT ACCELERATED RAPIDLY REACHING HIGH RPMS ROUGHLY 5500 6000 AND OVER COMPENSATING TO AS MUCH AS 77 BEFORE SLOWING DOWN TO THE PRESET SPEED. AFTER DOING THIS 3 MORE TIMES, I PULLED OVER TURNED OFF THE CAR AND STARTED IT UP, HOPING IT MAY JUST BE A QUICK FIX. IT ONCE AGAIN DID IT AND I REFRAINED FROM USING THE CRUISE CONTROL FOR THE REMAINDER OF MY TRIP. ON MY WAY BACK, I ONCE AGAIN TRIED THE CRUISE CONTROL AGAIN AND SAW THE SAME RESULTS. UPON RETURNING HOME I CALLED MY DEALER AND THEY TOLD ME THEY WOULD LOOK AT IT AT MY NEXT APPOINTMENT WHICH WAS 10 DAYS LATER. 2 DAYS PRIOR TO ME BRINGING IN THE CAR, I TRIED IT FOR A THIRD TIME, THIS TIME SET AT 45MPH, SAME AS LEGAL SPEED LIMIT, WHILE CONTINUING UP FROM A PARKWAY ONTO A BRIDGE ENTRANCE, THE CAR DID IT AGAIN AND NEARLY SENT ME FLYING INTO THE BACK OF A TRUCK BUT I WAS ABLE TO BREAK FAST ENOUGH TO SLOW DOWN AND DO A MINOR SWERVE WITHIN MY LANE TO AVOID IT. THIS WAS IMMEDIATELY FOLLOWED BY A LOW ENGINE COOLANT WARNING AND I PULLED OVER AS SOON AS POSSIBLE. THE COOLANT RESERVOIR WAS WELL ABOVE THE MINIMUM LEVEL, HOWEVER HAD ORANGE COOLANT ON TOP OF IT. I CLEANED UP WHAT I COULD AND DID BELOW SPEED LIMIT HOME. THIS WAS MY SECOND ISSUE WITH THE COOLANT WARNING, AT 1150 MILES I BROUGHT IT IN AND THE DEALER FOUND NO CODES THAT IT EVEN OCCURRED AND THEREFORE DID NOT FIX A THING. UPON DROPPING OFF MY VEHICLE, THEY DID NOT SEEM AT ALL CONCERNED AND THOUGHT I WAS MAKING IT UP. I DO NOT FEEL SAFE IN MY OWN CAR. *JS

    Source: NHTSA WEB SITE
  • 2012 DODGE JOURNEY
    - BAKERSFIELD, CA

    TL* THE CONTACT OWNS A 2012 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE CRASHED INTO A VEHICLE EXITING AN ALLEYWAY. THE AIR BAGS DID NOT DEPLOY AND THREE PASSENGERS WERE INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS NOT REPAIRED. THE AIR BAG FAILURE HAD NOT BEEN INSPECTED. THE FAILURE AND CURRENT MILEAGES WERE 2,000. THE VIN WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE