2011 DODGE JOURNEY Complaints
View complaints related to 2011 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2011 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 DODGE JOURNEY- ORLANDO, FL
ABS MODULE FAILURE DASH LIGHTS ON WITH ABS AND TRACTIOM CONTROL NOT WORKING SOME TIMES IT FEELS LIKE THE VEHICLE IS DRAGGIMG THE BRAKES MANY CUSTOMERS ON FORUMS OF THE SAME VEHICLE COMPLAINT ABOUT IT HTTP://M.CARCOMPLAINTS.COM/DODGE/JOURNEY/2011/BRAKES/SERVICE_BRAKES.SHTML
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- ROCK HILL, SC
WE PURCHASED THIS VEHICLE USED, BACK IN FEBRUARY. OVER THE LAST SEVERAL MONTHS THE VEHICLE HAD SPORADICALLY SHUT OFF WHILE DRIVING. THE ENGINE COMPLETELY STOPS WHILE MOVING. SOME TIMES IT TAKES MULTIPLE ATTEMPTS TO TURN IT BACK ON AFTER SHUTTING DOWN AND OTHER TIMES IT WILL TURN BACK ON. WE HAVE ALREADY HAD THE CAR LOOKED AT AND HAD SOME RECALL WORK DONE TO IT, BUT THIS KEEPS HAPPENING EVEN SO. IT HAPPENED AGAIN TODAY WHILE GOING 40 MPH, 2 SECONDS BEFORE THE CAR STALLED THE CHECK ENGINE LIGHT CAME ON AND THEN THE CAR STOPPED WHILE DRIVING. THANKFULLY THE PERSON BEHIND ME WAS NOT FOLLOWING TOO CLOSE BECAUSE THEY ALMOST HIT ME WHEN THE CAR STOPPED MOVING. I WAS DRIVING ON A CITY STREET WITH MODERATE TRAFFIC AROUND ME, SO I AM LUCKY THAT NO ONE HIT ME WHEN THE CAR CAME TO A COMPLETE STOP. I WAS ABLE TO PUT THE CAR IN PARK AND PUT MY HAZARDS ON, WHILE WAITING TO RESTART THE CAR. THIS ISN'T THE FIRST TIME THIS HAS HAPPENED AND I AM SURE THIS WON'T BE THE LAST.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- LAKE CITY, FL
ALTINATER SHORTED OUT FRIED RESET AND BATTERY WHILE DRIVING LOST ALL POWER LUCKILY WE WERE COMING OUT OF A PARKING LOT BUT GOT LOCKED IN THE CAR GOT ONE DOOR TO UNLOCK
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- WATERLOO, SC
MIL ILLUMINATES INDICATING CAM SHAFT POSITION SENOR AND MULTIPLE OTHER CODES AT START UP OR HIGHWAY SPEEDS. THIS ALSO CUTS OFF THE STABILITY CONTROL AND PUTS THE CAR IN ,IMP MODE. THE CAR WILL ALSO STALL WITHOUT WARNING AT HIGHWAY SPEEDS CREATING AN UNSAFE CONDITION. DEALERSHIP CURRENTLY EVALUATING ISSUE FOR CAM SHAFT PHASER FAILURE. THIS OCCURS AT LEAST ONCE A WEEK HOWEVER THE MOST RECENT INCIDENCE ON 6/14/2019 RESULTED IN THE CAR STALLING WHILE TURNING RESULTING IN LOSS OF POWER STEERING AND BRAKING. THE CODE ALWAYS RESETS AFTER A DRIVING CYCLE IS COMPLETED BUT COMES BACK IN A DAY OR SO. IT IS MY UNDERSTANDING THAT EARLY 3.6 L ENGINES FOR 2011 HAD AN ISSUE WITH CAM SHAFT PHASER BUT NO RECALL HAS BEEN ISSUED FOR MY VEHICLE.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- CLARKSTON, MI
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING ABOUT 35 MPH, THE CONTACT SAW SMOKE EMITTING FROM THE HOOD WITHOUT WARNING. THE CONTACT PULLED TO THE SIDE AND ADDED SOME COOLANT BUT THE FAILURE RECURRED AFTER DRIVING 5 MORE MINUTES. THE VEHICLE LOST POWER AND THE CONTACT SAW FLAMES FROM THE ENGINE. THE FIRE MOMENTARILY EXTINGUISHED ITSELF. THE STEERING WHEEL THEN COULD NOT TURN AND THE VEHICLE SHUT DOWN. THE CONTACT MENTIONED THAT THE ALTERNATOR AND WIRING WERE DAMAGED SUE TO THE FAILURE. THERE WAS NO REPORT FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS KNOWN BUT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 DODGE JOURNEY- BOSSIER CITY, LA
AFTER STARTING THE VEHICLE, ABS, BRAKE, AND TRACTION CONTOL LIGHT ILLUMINATE. OCCASIONALLY LIGHT DOES NOT ILLUMINATE. VEHICLE APPEARS TO DRIVE AND STOP NORMALLY, BUT DRIVING WITHOUT ABS AND TRACTION CONTOL DECREASES STOPPING PERFORMANCE AND CAPABILITIES. CERTIFIED MECHANIC DIAGNOSED PROBLEM INDICATING WATER DAMAGE CONSISTANT WITH THE CURRENT RECALL R61 / NHTSA 15V-675 FOR THE 2012-2015 MODELS.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- COLUMBUS, GA
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE GEAR SHIFTER WAS PLACED IN DRIVE; HOWEVER, THE VEHICLE FAILED TO MOVE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN UNKNOWN TRANSMISSION FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE JOURNEY- FRESNO, CA
TAKATA RECALL AIRBAG LIGHT HAS GONE OFF NUMEROUS TIMES AND I'VE RESET IT NUMEROUS TIMES, THIS PROBLEM STARTED ABOUT 6 MONTHS AGO FOR THE AIRBAG LIGHT ALSO THE CLIMATE CONTROL POWER BUTTON AND THE TOUCH SCREEN FOR THE CAR INTERIOR FAN WILL TURN ON WITH NOBODY TOUCHING IT, I WILL TURN IT OFF AND IT WILL TURN BACK ON AUTOMATICALLY I KEEP TURNING IT OFF AND IT KEEPS TURNING ON I DON'T KNOW WHAT'S GOING ON WITH THIS BUT IT'S BEEN GOING ON SINCE I GOT THE CAR NEED HELP FINDING OUT WHAT'S GOING ON GETTING TIRED OF THESE PROBLEMS.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- OSHKOSH, WI
ON 1/30/2019 AT 10:15 PM I STARTED MY PARKED 2011 DODGE JOURNEY TO WARM IT UP FOR WORK. IT IMMEDIATELY BLEW THE POWER STEERING SYSTEM BECAUSE IT WAS FRIGID OUTSIDE. THE POWER STEERING COOLER AND RETURN LINE HOSE ASSEMBLY WAS REPLACED WITH PARTS FROM THE DEALER ORDERED BY THE BUSINESS THAT MADE THE REPAIRS. TOTAL FOR PARTS AND LABOR WAS $814.22. THIS REPORT IS BEING FILED IN REGARDS TO CAMPAIGN 16V273000. I FEEL THIS IS IDENTICAL TO WHAT HAPPENED AND I AM SEEKING A FULL REFUND FOR MY REPAIRS NEEDED.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- SAINT PETERS, MO
MILEAGE ON VEHICLE 55312 MILES. ABS LIGHT STAYS ON AFTER STARTING. FAULT FOUND BY DEALER IS THE ORC MODULE PART #68163807AB (AKA) AIR BAG CONTROL MODULE. PART DEFECT AFFECTS ABS AND AIR BAG DEPLOYMENT. IDENTIFIED AS SAFETY ISSUE CURRENTLY WITHOUT A FACTORY RECALL.
Source: NHTSA WEB SITE