2017 DODGE JOURNEY Complaints

The contact owns a 2017 Dodge Journey. The contact stated that while driving at 70 MPH, the instrument cluster was flickering, and the vehicle stopped. The contact pulled over and noticed smoke. The contact opened the hood and detected a fire. The contact extinguished the fire with some water he had. There were two unknown warning lights illuminated. There were no reported injuries, a police report, or an air bag deployment. The vehicle was towed to the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 44,000. The VIN was not available.

I bought my 2017 dodge journey new in 2017 about 2mouths ago I start having problems with my windows now going up or down , I bought a new window switch and still didn’t work .i notice broken wires in the driver side wire harness,I believe this s a safety issue and needs to be addressed immediately thanks .

Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt

The contact owns a 2017 Dodge Journey. The contact stated while driving at approximately 5 MPH, the service AWD, ABS, and cruise control warning lights remained illuminated. The vehicle was taken to the same independent mechanic for the failure; however, the cause of the failure was unknown. The vehicle was not repaired because a permanent remedy had not been determined, and several unknown parts were unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

So on 7/1/24 our vehicle started overheating some. And then we had the check engine light to come on along with another light that looks like a lightning bolt inside an inside out parenthesis. So I research the symbol and it came back as an issue with the Electric Throttle Control which is also means there is a problem with the electric parking brake. And then a mesage came on that said OIL TEMP HIGH SPEED MAY BE LIMITED. And then it started smoking really bad under the hood. So i researched some more and found out back in 2018 there was a recall on the same issue that was completed on September 23rd 2018.

Severe shaking at 60mph and above. Numerous attempts to correct the issue through dealership, private mechanics with balancing and high speed balancing did not correct the issue. It was determined through several mechanics that the ABS Module is no longer working and could contribute to the shaking of the vehicle. The dealership advised the manufacturer does not make these parts anymore. I tried purchasing a rebuilt ABS and it did not work as it was not compatible with my VIN. This is the second Dodge Journey I have owned and both have had the shaking issue. My automatic braking system and cruise control will no longer work as a result of the ABS failure, which makes this very dangerous to drive. I only have around 90,000 miles on this car and planned to keep it long term, but finding that I cannot get parts. I have also always had many problems with the fuel system. The light goes on all the time for the fuel cap even when it is on. The dealership advised it is the closure for the fuel tank that keeps having an issue. I smell fuel inside my car as soon as I turn it off after driving.

Back up camera on the dash gose black when vehicle is in reverse which violation of motor vehicle standard for operation called dealer no recalls on my 17 but for 18 and up

Engine light came on. ABS light on. Red lightning bolt light came on. Car running very rough with diminishing power. Local mechanic said take it to the dealer. Took it to the dealer and it was repaired. Noted that there is a recall for RAM trucks with same problem but none for the Journey.

Pull over police officer stated said lights are to dim to be driving at night told me I need to have my lights checked out. While driving about 60- 62 mph the vehicle just shut down without warning trying push the accelerator it would not go no further stuck on interstate with emergency blinkers if could of cause bad accident or someone could of hit me without warning. Dodge journey I need some assistance with my vehicle Opposite site Interstate

The actuator for cabin air engages when vehicle is completely off. This is due to a short in the electrical system, causing the actuator to function when power is directly applied. This could cause the electrical system to overheat and cause a fire.