2015 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 10 MPH, THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, TURNED OFF, AND RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902) WHERE THE ABS WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE SAME DEALER BACK AT (843) 474-0026 AND WAS INFORMED TO BRING THE VEHICLE TO THE SHOP. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V432000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 135,000. PARTS DISTRIBUTION DISCONNECT.

MY CAR STEERING WHEEL MAKE NOISE WHEN I TURN THE STEERING AND WAS TOLD IT'S IN RECALL I TAKE TO THE DEALER 3TIMRS ND THEY NEVER FIXED IT

I LOOSE CONTROL OF THE WINDOWS MOST OF THE TIME. I HAD THE MAIN WINDOW CONTROL SWITCH REPLACED, AND THE PROBLEM STILL DID NOT GO AWAY, PLEASE HELP.

I HAD A CHECK ENGINE LIGHT TURN ON- WITHIN SECONDS MY ENGINE SHUT OFF AND I LOST ALL POWER STEERING AND BRAKE CONTROL. I HAD TO LET THE CAR ROLL TO A STOP. I PUT THE CAR INTO PARK AND RESTARTED IT. I WAS ABLE TO DRIVE ABOUT 100 FT AND IT TURNED OFF AGAIN. TOWED TO DEALERSHIP AND CODE THAT CAME UP WAS FOR THE THROTTLE BODY TO BE REPLACED ($716 USD). I HAD IT FIXED BUT CAR STILL WAS NOT DRIVING THE SAME AS BEFORE THE REPLACEMENT. 10 DAYS LATER THE SAME THING HAPPENED IN MY SUBDIVISION. THE ENGINE TURNED OFF AND I LOST STEERING AND BRAKES. CHECK ENGINE LIGHT CAME ON AGAIN. THIS TIME THE CAR WOULD NOT TURN OVER. IT WOULD TRY TO -YOU COULD HEAR THE ENGINE TRYING TO START. TOWED IT BACK TO THE DEALERSHIP AND NOW IT IS THE CRANK SENSOR?(ANOTHER $147USD). EACH TIME THIS HAPPENED I WAS IN THE CAR WITH MY KIDS AND HAD TO LET THE CAR JUST ROLL TO A STOP. THE FIRST OCCURANCE WAS ON 11/28/17 AND THE SECOND WAS ON 12/14/17.

WHILE DRIVING DOWN THE HIGHWAY, MY ALTERNATOR WENT OUT. THE BATTERY LIGHT CAME ON AND ALL OF THE LIGHTS STARTED FLASHING. I MANAGED TO EXIT THE FREEWAY AND GET TO A SAFE POINT. I AM REPORTING THIS BECAUSE I SEE THAT THERE WAS A RECALL ON 2011 - 2014 MODELS. THE VERY SAME THING HAPPENED TO MY VEHICLE.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER (LANDMARK DODGE CHRYSLER JEEP RAM, 6850 MT ZION BLVD, MORROW, GA 30260) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

AN UNKNOWN ISSUE IS COMPLETELY DRAINING THE BATTERY. THUS, RENDERING THE TRUCK INOPERABLE. THE AUTO DOOR LOCKS WOULD NOT WORK AND THE VEHICLE WOULD NOT START. THE FIRST OCCURRENCE TOOK PLACE ROUGHLY TWO MONTHS AGO. THE SERVICE DEPARTMENT AT DARCARS TEMPLE HILLS, MD, TRIED TO CONVINCE ME THAT I LEFT MY TRUCK RUNNING. THIS TIME, SAME EXACT ISSUE TOOK PLACE.

ON SEVERAL OCCASIONS, MY JOURNEY HAS JUST SHUT DOWN WHILE IN MOTION. THIS HAS HAPPENED TO ME AND MY HUSBAND. LIGHTS GO OFF, ENGINE WILL NOT START, CANNOT PUSH THE BRAKE TO INITIALIZE STARTUP. ONLINE I HAVE FOUND MANY OTHERS WITH THE SAME PROBLEM. SOME BELIEVE THAT IT IS RELATED TO THE KEY FAB. THE ELECTRONICS KEY IS NOT BEING RECOGNIZED AND SHUTTING DOWN THE CAR. I TOOK IT TO DODGE DEALER AND OF COURSE THEY COULD NOT DUPLICATE PROBLEM OR GET A CODE. HOWEVER, THE DANGER OF THIS IS UNACCEPTABLE!! I HAVE TWO BOYS UNDER THE AGE OF FOUR! WILL A DEATH HAVE TO OCCUR TO INVESTIGATE THIS!?

THE PASSENGER SEAT HAS CRACKED AND CRUMBLED. DRIVER SEAT RECLINER LEAVER IS BROKEN. CAN FALL FORWARD ON HEAVY BREAK STOP. DODGE REFUSES TO REPLACE THEM. MAJOR SAFETY PROBLEMS!

THE PROBLEM WAS THE ENGINE STALLING WHILE DRIVING. LOST THE ABILITY TO STEER AND BRAKE. I HAD THIS PROBLEM HAPPEN TO MY 18YR OLD DAUGHTER ON OCTOBER 9TH 2017. I CALLED THE DEALER ON OCTOBER 10TH WHERE WE PURCHASED IT TO EXPLAIN WHAT WAS GOING ON. THEY GOT IT IN THAT MORNING AND DROVE IT FOR ABOUT 30 MILES AND COULD NOT RECREATE THE PROBLEM. THEY SAID THE CAR DID NOT GIVE THEM ANY CODES TO TELL THEM WHAT THE ISSUE WAS SO THEY COULD NOT DO ANYTHING BECAUSE THEY DID NOT KNOW WHAT TO REPLACE. I AM NOT SURE IF THERE IS A RELEVANCE TO THE PROBLEM BUT A WEEK BEFORE THIS HAPPENED MY KEYFOB WOULD NOT WORK AT ALL. THE CAR WOULD SAY KEY NOT DETECTED. I HAD TO PRESS THE KEYFOB INTO THE BUTTON TO GET THE CAR STARTED. ONCE I GOT HOME, WHICH IS 15 MILES AWAY, I NOTICED THE TPM SENSORS WERE ONLY READING 1 TIRE PRESSURE. THE OTHERS WERE READING "---". THE KEYFOB BATTERY'S WERE REPLACED ON BOTH KEYFOBS TO MAKE SURE THAT WAS NOT THE ISSUE BUT IT DIDN'T HELP. I DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE KEYFOBS STARTED TO WORK CORRECTLY. I DROVE THE CAR A FEW MILES AND THE TPM SENSORS STARTED TO READ. AGAIN I AM NOT SURE IF THIS IS RELATED BUT THOUGHT I SHOULD POINT IT OUT. THIS IS A DANGEROUS PROBLEM AND COULD END UP VERY BAD WITH NOT BEING ABLE TO STEER OR BRAKE BECAUSE YOU LOOSE ALL POWER. HERE IS A VIDEO OF THE PROBLEM HAPPENING. HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=0B5M2JJG-SYVIVHHJUHZLWMDYCDQ