2010 DODGE JOURNEY Complaints

WENT TO GO GET GAS DRIVING THE 2010 DODGE JOURNEY SXT. CORNER OF VILLA AND NORTH AV. IN VILLA PARK , ILLINOIS FILLED MY GAS TANK UP PULLED OUT OF THE GAS STATION. WITHIN 100 FEET OF DRIVING AWAY FROM THE GAS STATION MY CARS ELECTRICAL SYSTEM STARTED TO MALFUNCTION. MEANING WINDSHIELD WIPERS GOING, HORN GOING OFF, DASH BOARD LIGHTS FLASHING ALL LIGHTING UP, ETC. CAR POWER STEERING CUTS OFF AND ACCELERATION SHUTS OFF. I HAD TO COAST MY CAR INTO AN EMPTY PARKING LOT TO ASSET THE SITUATION. I SEE SMOKE COMING FROM THE HOOD OF MY CAR. TURN MY CAR OFF, POPPED OPEN MY HOOD, TO SEE MORE SMOKE COMING FROM THE FUSE BOX. IN A MATTER OF SECONDS THERE WAS VISIBLE FLAME. THE NEXT THING I DID, WHILE CALLING 911 RAN TO THE NEAREST CONVENIENT STORE (BARGAIN IN A BOX) TO SEE IF THEY HAD A FIRE EXTINGUISHER. TOLD THE DETAILS OF WHERE MY LOCATION TO 911 AND TELL THEM THERE WAS A FIRE COMING FROM THE FUSE BOX OF THE CAR. THE EMPLOYEES AT THE CONVENIENT STORE GAVE ME A FIRE EXTINGUISHER WHILE I WAS ON THE PHONE ASKED THE OPERATOR IF I SHOULD USE THE FIRE EXTINGUISHER, THE 911 OPERATOR TOLD ME IF MY SAFETY WOULD BE AT RISK THAT SHE ADVISED ME NOT TO USE IT AND TOLD ME THE VILLA PARK POLICE AND VILLA PARK FIREFIGHTERS ARE ON THERE WAY. A CUSTOMER STANDING NEXT TO ME ASKED WHAT DID SHE SAY AND I RELAYED THE MESSAGE BACK TO HIM. HE THEN TOOK IT INTO HIS OWN HANDS AND PUT THE FIRE OUT FOR ME. A FEW MOMENTS AFTER THE FIREFIGHTERS SHOWED UP THEY CUT THE BATTERY CORDS TO THE FUSE BOX CUTTING ALL POWER TO TIPM AND TO THE WHOLE CAR..

WIPERS HAVE BEEN TURNING ON UNEXPECTEDLY FOR A COUPLE OF WEEKS, NOW ON 4/18/2017 THE HORN STARTED HONKING UNEXPECTEDLY DAY AND NIGHT WHILE DRIVING AND STATIONARY ON OR OFF. HORN ALSO STARTED HONKING IN MIDDLE OF TRAFFIC AND OTHER DRIVERS STARTED YELLING AT ME FOR HONKING.

I HAVE HAD SEVERAL INCIDENTS WITH THIS VEHICLE. ON TWO DIFFERENT OCCASIONS AS I WAS DRIVING, AS I BEGAN TO BRAKE, I LOST ALL POWER AND ON TWO OTHER OCCASIONS THE VEHICLE WOULDN'T START AND I HAD TO CALL TO GET A JUMP, BUT WAS TOLD MY BATTERY IS GOOD BOTH TIMES. THE LAST INCIDENT HAPPENED ON 4/23/2017 AT 8:30 PM EST. I GOT IN TO START IT, BUT IT WOULDN'T START AND I CALLED A SERVICE TECH, WHO CAME OUT TO JUMP START IT, ONLY TO TELL ME THAT MY BATTERY IS FINE AND THAT ACCORDING TO HIS EQUIPMENT WORKING PROPERLY. HE WAS UNABLE TO START THE CAR; HOWEVER, I STARTED IT WITHOUT INCIDENT THIS MORNING, BUT WHO KNOWS HOW LONG BEFORE IT WONT STAR OR JUST STOPS RUNNING AS I'M DRIVING AND I LOSE LIGHTS, BRAKES, ETC.

THIS CAR HONKS RANDOMLY OFF OR ON, LONG OR SHORT. THIS IS A SAFETY ISSUE BECAUSE IT SCARES DRIVERS WHO AREN'T AWARE AND CAN CAUSE A DISTRACTION LEADING TO A ACCIDENT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REMOVED THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, EACH TIME THE VEHICLE STALLED, THE KEY HAD TO BE REMOVED FROM THE IGNITION TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNLESS THE FAILURE OCCURRED WHILE IN THEIR POSSESSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,719. UPDATED 10/17*LJ CONSUMER STATED SPITZER & CHRYSLER WAS UNABLE TO CONFIRM ISSUE WHEN RUNNING DIAGNOSTICS AS THE ISSUE DID NOT HAPPEN WHILE THEY HAD THE CAR TO TEST. CAR STOPS WHILE DRIVING WITHOUT WARNING. IT STARTS UP ONCE KEY FAUB IS TAKEN OUT AND PUT BACK IN IGNITION. CONSUMER HAS TO COAST TO A STOP AS ALL MECHANICAL DEVICES SHUT DOWN & WHEEL BECOMES DIFFICULT TO MOVE. UPDATED 9/27/18*JB

THE POWER STEERING ON THIS VEHICLE DOES NOT WORK PROPERLY AT LOWER SPEEDS. POWER STEERING SUFFERS FROM A LACK OF POWER CAUSING THE STEERING WHEEL TO BECOME HARD TO MOVE AND UNDRIVABLE. THE VEHICLE WAS TAKEN TO A SHOP AND TOLD THAT THE DEALER HAS A RECALL FOR THIS EXACT ISSUE, S08. THE RECALL IS FOR THE HYDRAULIC POWER ASSIST HOSE, PIPING, AND CONNECTIONS. THE DEALER STATES THAT THE RECALL DOES NOT APPEAR FOR THE VIN. THE MANUFACTURER STATES THAT EVEN THOUGH THIS MODEL YEAR AND ENGINE SIZE DO HAVE THIS RECALL BECAUSE IT DOES NOT HAVE AN ENGINE BLOCK HEATER IT DOES NOT QUALIFY. THE ENGINE BLOCK HEATER HAS NOTHING TO DO WITH THE POWER STEERING OF THIS VEHICLE. I BELIEVE THIS VEHICLE SHOULD BE COVERED BY THE S08 RECALL THAT OTHER VEHICLES OF THIS YEAR AND MODEL AND ENGINE SIZE ARE COVERED BY.

ON APRIL 1ST 2017 WHILE DRIVING HOME AFTER AN OIL CHANGE AND TIRE ROTATION JOB BY A DODGE DEALERSHIP, I NOTICED SMOKE COMING UNDER THE DRIVER'S DASHBOARD SIDE AND BURNING SMELL, AFTER EXITING THE FREEWAY. THE DASHBOARD WENT "DARK OR BLANK" BUT CAME RIGHT BACK ON, AND MY WIPERS TURNED ON BY ITSELF. I DON'T HAVE CONTROL OF THE WIPERS WHILE THEY ARE "ON" AND IT WILL TURN ITSELF OFF AS SOON AS THE DASHBOARD LIGHTS ARE BACK. THE SMOKE AND BURNING SMELL DIDN'T LAST LONG. IT HAPPENED FAST WITHOUT WARNING AND GONE QUICKLY. IT STOPPED BY THE TIME I FOUND A SAFE PARKING SPOT. WHILE PARKED, I FOUND OUT THAT I LOST MY LIGHTS (HEADLIGHTS, TAIL LIGHTS AND SIGNAL LIGHTS) BUT THE HORN, POWER WINDOWS/DOORS/LOCKS AND RADIO ARE STILL WORKING. MY DASHBOARD INDICATOR SHOWED SOMETHING ABOUT "FUSE" WARNING. I CALLED THE DODGE DEALER (WHO JUST PERFORMED THE OIL CHANGE) AND TOLD A SERVICE ADVISOR WHAT JUST HAPPENED. I TOLD THE ADVISOR THAT THE "ENGINE LIGHT" CAME ON BUT IT IS STEADY AND NOT FLASHING. BACK AT THE DEALERSHIP, I TOLD THE SERVICE ADVISOR THAT MY DASHBOARD WENT "DARK" & WIPERS COMBO AGAIN AT LEAST 3X ON THE WAY BACK TO THE DEALERSHIP. THE SERVICE ADVISOR CHECKED THE JOURNEY AND CAME BACK WITH THE BAD NEWS OF MELTED DASHBOARD HARNESS / INSTRUMENT CLUSTER DAMAGED DUE TO AN "ELECTRICAL SHORT" AND COST OF ABOUT $5K REPAIR. THE DEALER DON'T KNOW WHAT CAUSED THE "ELECTRICAL SHORT". FILED AUTO INSURANCE CLAIM AND THEY ARE NOT COVERING IT (NOT COMPREHENSIVE) BECAUSE THERE'S NO FIRE (CONTAINED) AND THEY ARE CALLING IT A MECHANICAL BREAKDOWN!

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING AND INSTRUMENT PANEL ILLUMINATED, AND THE HORN AND HEADLIGHTS SPONTANEOUSLY SOUNDED AND ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE ONLY HAD MY CAR TWO AND HALF YEARS AND ITS BEEN NONE STOP ISSUES STARTED WITH CAR ONLY WANTING TO START WHEN IT FELT LIKE IT AND IMY TURN SIGNALS AND HEAD LIGHT FLASHING WHEN THEY WANTED THEN MY INTERERIOR LIGHTS ALSO ALL WHEN CAR WAS OFF AND LOCKED THEN THE DOORS AND WINDOWS STARTING ROLLING UP AND DOWN ON THEIR OWN AND THE DOORS UNLOCKING AND LOCKING BACK ON THEIR OWN AND NOW LAST BUT NOT LEAST MY HORN WONT STOP HONKING ITS A PHYSICAL DRAIN IT INTERFERS WITH WORK , SLEEP IT WAKES UP THE NEIGHBOR HOOD ALL HOUR OF THE NITE WILL BE AT WORK AND HAVE TO EXCUSE MYSELF TO GO OUTSIDE AND PRAY I CAN GET IT TO STOP! CAUSING ME BATTERY DAMAGE MORE THEN AT 285 DOLLARS A POP FOR BATTERY AND INSTALLATION NO EXPECTS WHEN THEY PAY OVER THIRTY THOUSAND FOR A CAR IT IS GONNA BE POSSESSED! BECAUSE OF THIS CAR IT HAS RAINED AND SNOWED IN MY VEHICLE IN THE MIDDLE OF THE NIGHT WHEN WINDOWS WANNA ROLL DOWN ON THEIR OWN I HAVE REPLACED WIDOW SWITCHES AND SENSORS ALSO AND STILL HAVING ALL THESE ISSUES I CAN NOT AFFORD TO MAY TO FIX THESE COSTLY REACCURING ISSUES DUE TO THE MANUFACTOR MADE HUGE MISTAKES WHILE MAKING THIS CAR OBVIOUSLY SOMETHING NEEDS TO BE DONE I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE LIKE MINE THERE DEFINITELY SHOULD BE A RECALL BEFORE SOMEONE SERIOUSLY GETS HURT AND THEY GET SUED ... THANK YOU

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND SUDDENLY STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,675.