2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - LAKE IN THE HILLS, IL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AFTER REPEATED ATTEMPTS. THE VEHICLE WAS FINALLY ABLE TO START AFTER SEVERAL ATTEMPTS. WHILE UTILIZING THE KEY TO DRIVE THE VEHICLE, THE VEHICLE WOULD GO INTO ACCESSORY MODE AND STALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50. ...UPDATED 02/02/16 *BF THE CONSUMER STATED ALSO HAD TO HAVE THE HEATER CORE REPLACE. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - TOMS RIVER, NJ

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD TURN ITSELF OFF INDEPENDENTLY WHEN THE PUSH START WAS USED. IN ADDITION, THE VEHICLE TOOK NUMEROUS ATTEMPTS TO START WHEN USING THE KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/14/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - EAST GALESBURG, IL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ THE CONSUMER STATED THE PROBLEM WAS RESOLVED. UPDATED 04/05/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LEXINGTON, KY

    IN JUNE 2015 I TOOK CAR TO FREEDOM DODGE TO HAVE WIRELESS IGNITION NODE REPLACED PER THE RECALL. FREEDOM DODGE CLAIMED THEY DIDN'T HAVE THE PARTS AND WOULDN'T KNOW UNTIL IT CAME IN. FURTHERMORE THEY SAID THEY COULDN'T ORDER THE PART. FREEDOM DODGE SAID THEY WOULD CALL WHEN THE PARTS CAME IN. IT HAS NOW BEEN SIX MONTHS AND THEY HAVE NEVER CALLED TO TELL US IF THE PART IS IN. I CALLED SEVERAL TIMES TO CHECK AND THEY CLAIM THEY HAVEN'T RECEIVED THE PARTS.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - MORRIS PLAINS, NJ

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT TO REMOVE EVERYTHING FROM THE KEY RING BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND WAS NOT ABLE TO RECEIVE THE RECALL REPAIR DUE TO THE PART BEING UNAVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO WHEN THE PART WOULD BE PROVIDED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/08/16*LJ *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LOUISVILLE, KY

    CAR STARTED MAKING WHINNING NOISE THEN GEARS WOULDNT SHIFT, THEN THEY WOULD, N WHEN THEY DID THEY SHIFTED HARD MAKING CAR JUMP, ALMOST HIT A CAR WHEN I WAS DRIVING HOME, AS WELL AS A PARKED CAR WHEN I TRIED TO PARK AND CAR JUMPED REAL HARD AGAIN.. DEFINITELY NOT SAFE CAR HAS 92000 MILES ON IT AND THEY SAY ITS IN WARRANTY 4 LIFETIME BUT ONLY BY ORIGINAL OWNER, SO I GUESS IM THE 3RD OWNER SINCE I BROUGHT FROM A DEALERSHIP... PLEASE HELP

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - BEAVER, OH

    RE IGNITION RECALL. UNABLE TO HAVE THE IGNITION REPAIRED BY HERNNSTEIN MOTORS IN WAVERLY OHIO, DUE TO THE COMPANY SAYING THEY CANNOT GET THE REPAIR PARTS NEEDED. THE RECALL NOTICE WAS MAY 16 2015. THEY CANNOT HONOR REPEATED REQUESTS.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - VERNON, FL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION NODE RECEIVER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - RIVER ROUGE, MI

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED HOWEVER, THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED AT ALL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,952.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - WHEATRIDGE, CO

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START FOR THE PAST TWO WEEKS. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE