2015 DODGE JOURNEY Complaints

I BOUGHT THE 2015 DODGE JOURNEY FOR MY FAMILY, SHORTLY AFTER I PURCHASED THE VEHICLE, I NOTICED THE TRANSMISSION WAS SLOW TO PICK UP SPEED. SINCE IT WAS A BRAND NEW VEHICLE, I FIGURED THE KINKS WERE JUST GETTING WORKED OUT. I TOOK THE DODGE IN FOR A RECALL FOR A DIFFERENT ISSUE, AND TOLD THEM CHECK MY TRANSMISSION. THEY TOLD ME THE TRANSMISSION WAS A "LEARNED" TRANSMISSION MEANING IT HAS TO GET ADJUSTED TO THE WAY IT'S BEING DROVE AND COULD NEED UPDATING. THE DEALER CHECKED IT AND SAID NOTHING WAS WRONG. A WEEK LATER IWAS ON THE FREEWAY AND IT DIDN'T WANT TO PICK UP SPEED LIKE IT SHOULD. THE CAR ACTS LIKE IT GETS STUCK IN BETWEEN GEARS. EVERYTIME I GET A RECALL,OR TAKE IT IN FOR SERVICE I HAVE THEM CHECKTHE TRANSMISSION, AND THE ANSWER IS ALWAYS THE SAME. THE TRANSMISSION IS STILL JERKING AND NO SOLUTION TO THE PROBLEM. NOW I AM VERY RELUCTANT TO PUT MY WIFE AND KIDS INTHIS VEHICLE WITH THESE ISSUES.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) AND 15V431000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V431000 (ENGINE AND ENGINE COOLING) AND 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HIT A COW ON A COUNTY ROAD AT APPROX. 55 MPH AFTER COMING AROUND A CURVE. NO TIME FOR ANY EVASIVE MANEUVERS. VEHICLE WENT AIRBORNE AND LANDED APPROX. 40 FEET FROM INITIAL IMPACT. AIR BAGS DID NOT DEPLOY. DRIVER'S CHEST IMPACTED THE STEERING WHEEL CAUSING HAIRLINE FRACTURES TO THE STERNUM AND A DISLOCATION OF THE LEFT SHOULDER AND SEVERE BRUISING OF THE STOMACH AND HIPS WHERE THE SEATBELT WAS. DRIVER WAS AIRLIFTED DUE TO INJURIES. DRIVER'S SERVICE DOG'S SEAT BELT DISENGAGED AND WAS THROWN TO THE BACK OF THE VEHICLE AND SUFFERED MINOR INTERNAL INJURIES AND WAS TAKEN FOR TREATMENT

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS NOT RESPONDING WHEN DEPRESSED. IN ADDITION, WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED WHIPLASH, BUT DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S RESIDENCE AND PARKED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V168000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 28,556. PARTS DISTRIBUTION DISCONNECT.

I WAS RECENTLY INVOLVED IN AUTOMOTIVE COLLISION FRONT END DAMAGE. MY CAR FRAME WAS BENT AND TRANSMISSION WAS LEAKING. EVERYONE THAT HAS B=SEEN MY CAR BELIVES THAT THE AIRT BAGS SHOULD HAVE DEPLOYED BUT DIDNT. I HAVE BRUSICING ON MYARM DUE TO HITTING THE STEERING WHEEL HARD. PLEASE BE CAREFUL WHE PURCHASING CAR. CHECK FOR RECALLS!!!

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V675000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WILL DESCRIBE THE 'PROBLEM' TO THE BEST OF MY ABILITY: AT COMPLETELY RANDOM TIMES IF THE CAR HASN'T WARMED UP EXTENSIVELY IT LOSES POWER AND THE FEELING IS AS IF YOU HAVE BEEN REAR-ENDED BY ANOTHER CAR. YOUR FOOT IS STILL ON THE GAS AND THE CAR DOESN'T REV IT JUST HAS NOTHING. I WAS ALMOST HIT MANY TIMES. I ACTUALLY HAD TO PULL OUT OF TRAFFIC AND PUT MY FLASHERS ON TO LET IT WARM UP ANOTHER 7-10 MINUTES. THIS SEEMED TO SOLVE IT, YET I STILL ASKED MANY PEOPLE IF THEY THOUGHT THIS WAS COMMON WITH SUCH A NEW VEHICLE.. I BROUGHT IT IN ON MARCH 14 AT 7PM. BY 9 AM THE NEXT MORNING I GOT A CALL FROM THE DEALERSHIP AND THEY HAD FOUND NOTHING WRONG WITH MY CAR? THERE WERE 'NO CODES AND NO WARNING LIGHTS, SO THEY COULDN'T FIX WHAT THEY DIDN'T SEE.' I PICKED UP THE VEHICLE AND DROVE HOME. 2 DAYS LATER I DROVE A MILE FROM MY HOUSE TO CVS PHARMACY AND HAD 'THE PROBLEM' OCCUR WHILE I WAS GOING ABOUT 45 MILES PER HOUR. AGAIN, I WAS ALMOST HIT BY A CAR BEHIND ME BECAUSE THE CAR IMMEDIATELY STOPS WITH NO WARNING, NO BRAKING, ETC... IT IS THE SCARIEST FEELING! IT WAS COMPLETELY ODD TO ME BECAUSE IT WAS NOT COLD THIS DAY. I LOOKED THE TEMP GAUGE IN THE CAR AND IT WAS 53 DEGREES. MY HUSBAND TOLD ME TO NOT DRIVE IT THE REST OF THE DAY. WHEN HE GOT HOME HE FOLLOWED ME TO THE DEALERSHIP. THEY HAD THE CAR OVER A MONTH AND FINALLY CALLED ME. THEY CLAIM IT WAS A LOOSE WIRE, BUT GAVE ME SUCH VAGUE INFO.. I TALKED TO THE SERVICE MANAGER AND HE STILL SAID THEY DIDN'T KNOW 100% ACCURACY WHAT WAS WRONG WITH THIS CAR. HE SAID HE WOULD NOT DEEM IT 100% SAFE. I CHOSE TO TURN THE LEASE IN EARLY BECAUSE I WILL NOT RISK MY LIFE OR MY FAMILY'S LIFE IN THIS CAR. I DON'T WANT ANOTHER PERSON TO BUY THIS CAR NOT KNOWING THE CONDITION IT IS IN! IT ONLY HAS 8345 MILES ON IT AND IS A BEAUTIFUL CAR, BUT DANGEROUS!

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO DISENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE ACCELERATED. THE CONTACT DEPRESSED THE BRAKE PEDAL AGAIN BEFORE THE CRUISE CONTROL WAS DISENGAGED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,900.

THE PLASTIC AROUND THE DRIVER AND PASSENGER SEATS HAS BROKEN OFF EXPOSING SHARP METAL, AS WELL AS BINDS THE SEATBELT UP PREVENTING PROPER USE. THE SEATS WERE USED AS THEY SHOULD BE, THE PLASTIC CLIP THAT LOOKS TO HAVE SECURED IT IS TOO FAR TO THE SIDE TO WITHSTAND A DRIVER OR PASSENGER GETTING OUT OF THE VEHICLE IF THEY TURN TO THE SIDE. I WAS TALKING WITH A PERSON AT WORK ABOUT THIS ISSUE AS THEY OWN A JOURNEY AND HAVE THE SAME EXACT PROBLEM. OUR VEHICLE ONLY HAD 13K MILES WHEN THIS HAPPENED, SO IT'S NOT AN OLD PLASTIC ISSUE. I MANAGED TO CUT MY LEG WHEN WEARING SHORTS DUE TO THIS ISSUE, SO IT IS A SAFETY PROBLEM.