2010 DODGE JOURNEY Complaints

ACTIVE HEADREST FRONT PASSENGER SIDE DEPLOYED FOR NO APPARENT REASON. VEHICLE WAS STATIONARY, PARKED IN DRIVEWAY. NO CONTACT WITH OTHER VEHICLE OR OBJECT.

MY HEAD REST HAS CAME APART & THE DODGE DEALER DOESN'T KNOW HOW TO PUT IT BACK TOGETHER. I WAS TOLD IT IS PART OF THE AIR BAG RECALL & I JUST HAD THAT FIXED YESTERDAY. I DRIVE WITH MY SEAT STRAIGHT UP & I'M UNABLE TO DO SO BECAUSE OF THE HEAD REST.I MET A GUY FROM DODGE & HE TOOK PICTURES & MADE A REPORT BUT THAT WAS 3 WEEKS AGO. I NEED SOMETHING DONE. I WAS DRIVING MY CAR WHEN MY HEAD REST EXPLODED ON A SIDE STREET IF I WOULD OF BEEN ON THE HIGHWAY I WOULD OF PROBABLY WREAKED . I NEED HELP WITH THIS!!

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BRAKE PAD WAS REPLACED. IN ADDITION, THE BRAKE BOOSTER HYDRAULIC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,883.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE PROVIDED FALSE WARNING INDICATORS AND STOPPED ABRUPTLY OCCASIONALLY. THE FAILURE MILEAGE WAS 108,732.

WHEN I TURNED OFF THE ENGINE AND REMOVED THE KEY AND STEPPED OUTSIDE THE VEHICLE I NOTICED THE ENGINE WAS STILL RUNNING. ENGINE CONTINUED TO RUN FOR 45 MINUTES TO AN HOUR. WHEN I REENTERED VEHICLE TO TRY THE KEY AGAIN IT WOULD NOT SHUT OFF AND WAS UNABLE TO SHIFT THE GEAR LEVER. THE VEHICLE WAS AT A CLIENTS LOCATION SO I DROVE IT HOME AND PARKED IT IN THE DRIVEWAY WHERE IT CONTINUED TO RUN FOR ABOUT AN HOUR WHEN I REMOVED THE KEY. I HAD THE VEHICLE TOWED TO PREMIER OF CAPE COD THE ONLY DODGE DEALER ON CAPE COD. I WAS TOLD IT WAS AN ELECTRONIC COMPUTER MODULE. TO REPLACE THE MODULE WITH 2 NEW KEYS THE COST WOULD BE $1,038.00 INSTALLED. I SUBMITTED A SAFETY CLAIM WITH THE CHRYSLER/DODGE REGIONAL OFFICE AND WAS DENIED. I WAS OFFERED A YEAR OF FREE OIL CHANGES AND NO REIMBURSEMENT AS VEHICLE WARRANTY WAS OVER. THE VEHICLE WAS A 2010 WITH 74,470 MILES. MY CONCERN IS THAT THIS COULD VERY WELL BEEN A SAFETY ISSUE AS VEHICLE KEPT RUNNING AND COULD NOT BE SECURED. IT SEEMS TO ME THAT THIS SHOULD HAVE BEEN ISSUED A RECALL AS UPON INVESTIGATING FURTHER THIS MODEL AND YEAR HAD A HISTORY OF THIS ISSUE. A $1,038.00 REPAIR FOR A COMPUTER MODULE IS NOT YOUR AVERAGE ISSUE/REPAIR.

MY CAR WAS CUTTING OFF EVEN AFTER I HAD IT REPAIRED DUE TO A RECALL ON THE IGNITION. ON SEVERAL OCCASIONS THE CAR WOULD JUST STOPPED IN THE MIDDLE OF DRIVING IT. NOW I I TOLD DODGE THAT I WAS AFRAID MY CAR WAS GOING TO KILL ME. I OFTEN RENTED CARS BECAUSE IT WAS TOO UNSAFE TO DRIVE AND I RARELY DROVE THE CAR EVEN THOUGH I WAS STILL PAYING A WHOPPING LOAN ON IT. THEY POO POOED WHAT I TOLD THEM AND IGNORED MY CLAIMS. NOW,I'M NOT A CAR EXPERT BUT THIS IS NOT NORMALLY. I RECENTLY HAD IT SERVICED AND HAD A TRANSMISSION REPLACED, OBVIOUSLY THIS WAS NOT THE PROBLEM BECAUSE THE CAR MALFUNCTIONED WHEN MY KIDS WERE IN THE CAR AND LANDED IN A RAVINE. I FOUND OUT THAT THIS VEHICLE IS UNDER RECALL AGAIN FOR THE THIRD TIME CONCERNING THE IGNITION.

THE VEHICLE HAS A 100000+ MILES NEVER REALIZED THAT I WOULD HAVE TO CHANGE THE BRAKES NEARLY 30 TIMES IN THAT TIME FRAME ALMOST 4 OR 5 TIMES A YEAR THEY SHAKE VIBRATE I REPLACED THE ROTORS THE CALIPERS SHOES AND ANYTHING TO DO WITH BRAKES INCLUDING BOOSTER AND FLUID CHECKED THE BRAKE PEDAL AND EVERYTHING THEY SEEM TO LOCK UP AND AT ONCE SO HOT IT MELTED MY DRIVERS SIDE HUB CAP OFF THEY LOCKED UP IN THE MIDDLE OF THE FREEWAY AND ALMOST CAUSED AN ACCIDENT I FEEL THE BREAKS ARE TOO LIGHT FOR THE WEIGHT OF THE VEHICLE THE CAR IS PAID FOR AND OUT OF WARRANTY AND CAN'T REPLACE THE AMOUNT OF MONEY I PAID FIXING BUT IS THERE A RECALL? HAS ANYBODY FILED A LAWSUIT?HAS ANYBODY GOT HURT INJURED OR EVEN LOST THERE LIFE TO THESE BREAKS?

2010 DODGE JOURNEY HORN GOES OFF RANDOMLY AS I AM DRIVING DOWN ROAD OR WHEN IT IS SITTING WITHOUT KEY IN THE IGNITION. CAR ALARM WENT OFF RANDOMLY ONE TIME. THERE ARE 106,000 MILES ON IT NOW BUT IT ONLY HAD AROUND 60,000 WHEN THIS STARTED . REPLACED THE CAR BATTERY BECAUSE THAT WAS ON A BLOG BUT THAT DID NOT HELP.

UNSAFE CONDITIONS IN ALL THE ISSUES WRITTEN 6/20/16 5/13 40,000 MILES - NOW 81,000 MILES IGNITION SWITCH - ISSUES, THE KEY FOB WILL NOT COME OUT OF THE IGNITION SWITCH. THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN.....DOORS, WINDOWS, ANYTHING ELECTRIC DOES NOT WORK. THE DOOR LOCKS DON'T UNLOCK THE CAR REMAINS LOCKED AND PASSENGERS ARE NOT ABLE TO GET OUT OF THE CAR FOR A RANDOM PERIOD OF TIME. THIS HAS HAPPENED ON 3 OCCASIONS. HORN BLOWING WITHOUT PUSHING THE HORN, WHILE THE CAR IS IN MOTION AND/OR PARKED. STORMY WEATHER IRONICALLY INCREASES THE CHANCE OF RANDOM HORN BLOWING. VERY UNSAFE. BEGAN MARCH 2015, APPROX. 65,000 MILES. THE DEALER AND DODGE 800 853-1403 SAY THAT THE CARS VIN # IS NOT ONE THAT HAS HAD A RECALL. ON THIS SITE, OVER 700,000 DODGE VEHICLES HAVE HAD A RECALL WITH ELECTRICAL ISSUES. PAID APPROXIMATELY $900 IN LABOR AND PARTS (SEE INVOICE FROM HUFFINES DEALER), 2 BATTERIES IN 2 YEARS, 3/2015 $200.00, 6/20/16, $238.00

HEADLIGHT ON PASSENGER SIDE DOES NOT WORK ON HIGH OR LOW BEAMS. IT STARTED NOT COMING ON THE NEXT MORNING AFTER THEY WHERE WORKING FINE 6 HOURS EARLIER AND I'VE HAD EVERYTHING CHECKED AND CAN'T SEEM TO FIND NOTHING WRONG EXCEPT THEM NOT WORKING. I EVEN REPLACE THE BULBS AND THEY STILL DIDN'T WORK AND NOTHING WAS WRONG WITH THE OLD BULBS THOUGH THE MECHANIC DID NOT FIND NOTHING WRONG I THINK IT'S THE PLUG-IN THAT YOU PLUG THE LIGHT INTO.