2009 DODGE JOURNEY Complaints

NOT GETTING A RESPONSE FROM DEALER TO REPLACE FOBIK ON RECALL NOTICE R03/NHTSA 14V-373

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHUT OFF. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE IGNITION SWITCH, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS NOTIFIED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

RECALL RO3/NTHSA 14V-373 PER RECALL, HAVE TRIED SINCE NOTICE RECEIVED IN JUNE TO HAVE THE PROBLEM CORRECTED. AM ADVISED THAT PARTS ARE SLOW IN SHIPPING FROM CHRYSLER. 2 MONTHS AGO ADVISED I WAS #4 ON LIST TO GET PART, CALLED 11/4 AND TOLD THEY DON'T KNOW WHEN PART WILL BE SENT. REALLY? SOMEONE HAS DROPPED THE BALL!

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED NOTICE THAT MY VEHICLE WAS ON THE RECALL LIST FOR THE WIN MODULE AND L25 SAFETY RECALL. I CALLED MY LOCAL DEALER THE VERY NEXT DAY. THIS WAS IN MAY 2015. I WAS INFORMED THERE WERE NO PARTS AVAILABLE AND THAT I WOULD BE ADDED TO THE WAITING LIST. RECENTLY MY VEHICLE HAS STARTED SHUTTING OFF AFTER I CRANK IT. SOMETIMES THIS HAPPENS WHEN I HAVE JUST CRANKED IT BUT OTHER TIMES I AM MOVING SUCH AS BACKING OUT OF MY DRIVEWAY OR PULLING OUT OF A PARKING LOT. I RECALLED THE DEALER AND THEY STILL TOLD ME THERE WERE NO PARTS AVAILABLE.

WHILE DRIVING THE CAR WHEEL WILL LOCK UP AND CUT OFF. NO WARNING I HAVE TAKEN IT TO MECHANICS WHO SAID NOTHING IS WRONG. I HAVE BEEN DEALING THIS SINCE I PURCHASED THE CAR. ALSO FRONT BRAKES WHERE OUT I RECENTLY HAD TO CHANGE THE BRAKE CALIBER IN THE FRONT OF VEHICLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING 25 MPH, IT WAS NOTICED THAT THERE WAS A FIRE ON BOTH REAR SEATS OF THE VEHICLE. IN ADDITION, THERE WERE FLAMES UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO A COLLISION CENTER. THE CAUSE OF THE FIRE WAS UNDETERMINED. IN ADDITION, WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE "BAD KEY" WARNING MESSAGE ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,900.

I HAVE A 2009 DODGE JOURNEY SXT. I BOUGHT THIS NEW FROM THE DEALERSHIP IN MCKINNEY, TX. MY COMPLAINT IS THE SUNROOF HAS LEAKED FROM THE DAY I BOUGHT IT AND IT STILL DOES LEAK. DEALERSHIP WILL NOT HELP ME EVEN WHEN IT WAS UNDER WARRANTY. I STUCK AND DO NOT KNOW WHAT TO DO. IT IS GETTING SO BAD NOW THAT I CARRY A SMALL TARP WITH ME SO I CAN PUT IT OVER THE TOP IF THERE IS RAIN IN THE FORECAST. VERY UPSET AND DISAPPOINTED BY THE EFFECT OF CHRYSLER TO HELP ME WITH THIS.