2012 DODGE JOURNEY Complaints
View complaints related to 2012 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2012 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 DODGE JOURNEY- Winchester , VA
What component or system failed or malfunctioned, and is it available for inspection upon request? The check engine light came on a few days ago and now the battery light came on. The right headlight has condensation in it and the heat slowly has gone out across the front panel. The touch screen sometimes works but sometimes malfunctions. I have to get my car changed from Michigan to Virginia and it will require an inspection How was your safety or the safety of others put at risk? The car slows down or electrical goes wired while I’m the car and I have 2 children under the age of 2. So if it catches fire due to an electrical problem or the engine fails while driving because of the check engine light or battery light it could cause a serious problem Has the problem been reproduced or confirmed by a dealer or independent service center? No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No they just started a few days ago the check engine light came on and now the battery light came on. It’s been a great car but I’m not sure what’s happening now because it’s nothing I did.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- Gary, IN
Anti lock system engage comes on while driving , causing vehicle to shut down was informed by dealership ( where diagnostic was done )to take vehicle to manufacturer this has been ongoing issue for months. I have paid money on serveral tow bills (stuck on roads )and numerous out of pocket expenses. I am paying car notes but “ walk “ or pay for alternative transportation for safety for “ myself “ and children
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- Huntsville, TX
Electrical - the vehicle while driving just shut off. No power, no lights, the engine died. The vehicle was brought to a stop, placed in park and then restarted without issue. The ABS system - the brakes failed to work. While at a stop light, brakes depressed, the vehicle began rolling backwards.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- Alma, MI
Having to jump vehicle every morning something draining battery Ive replaced battery 3 times
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- GRAND RAPIDS, MI
Total loss of power while driving. Clock resets to noon. Gas Guage shows over filled once vehicle gets put in park and gets turned back on. No codes on the dash. Touchscreen normally red. Turns to blue for duration of vehicle trip. Then back to red next trips. Can't be duplicated by mechanic. Wierd fuel odor coming from vehicle. Steering locks up after total loss of power. No problems with not starting so far. But driving with 3 yr old on busy streets is dangerous now
Source: NHTSA WEB SITE -
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2012 DODGE JOURNEY- Ocoee, FL
The contact owns a 2012 Dodge Journey. The contact stated while driving approximately 25 MPH, the vehicle started to jerk. In addition, when the brake pedal was depressed it traveled to the floorboard. There was also a failure with the electric stability control failure; in addition to the headlights, visibility was dim. There were no warning lights illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 76, 200
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- Fort Myers, FL
The contact owns a 2012 Dodge Journey. The contact stated while driving 40 MPH, the vehicle inadvertently decelerated to 20 MPH. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was purchased to be diagnosed. The contact was informed that the head gasket and throttle body had failed. The contact stated that the vehicle was repaired however, the failure recurred while driving. The vehicle was taken back to the dealer and it was determined that the throttle body had failed and needed to be replaced. The dealer towed the vehicle to an unknown authorized Dodge dealer who repaired the vehicle however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 126,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 DODGE JOURNEY- McDonald, PA
This complaint concerns the failure of the front rubber brake lines on my 2012 Dodge Journey. I discovered that, during manufacture, the original brake lines were severely crushed while the retaining brackets were attached to them. This reduced the I.D. of the hoses to about 20% of their intended size. Over time, with normal hose deterioration, this restricted back flow of brake fluid to the master cylinder. As a result the brakes calipers did not retract completely which caused excessive overheating of the front brakes. This could have caused a fire or the vehicle to swerve into other traffic. My concern is other vehicles of similar age could begin experiencing the same issue. Please note the front left brake was malfunction before and after new rotors, pads and calipers were installed.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- St.ann, MO
Over the last 2 years I have been to the dealership and numerous other mechanics in an attempt to diagnose the problem. Here is the problem..... if the vehicle is not started daily the battery is drained and the vehicle does not start. I have had an occurrence of the vehicle not starting after a few hours. I have replaced the battery 3 times in the past 2 years and had the dealership tell me they could not find a problem. There are plenty of complaints online about this same issue and after calling dodge itself have received no valid info other than to report here. Here is one website with a lot of complaints just to start. https://www.cargurus.com/Cars/Discussion-t36017_ds846706 This issue should have been recalled and fixed a long time ago evidently. There are currently under 150000 miles on my vehicle. One of the people reported that the dealership told them to use a trickle charger on a new car..... this is a unacceptable resolution. I will be posting this website for others to contact you in hopes that it is realized this is a true recall issue.
Source: NHTSA WEB SITE -
2012 DODGE JOURNEY- Jane lew, WV
Rear differential viscous coupler. The internal drum to hold the clutch packs together cracked and separated could have caused the rear differential to lock up and is a known issue with these vehicles and there is no parts available to repair other than to replace whole unit from dodge
Source: NHTSA WEB SITE