2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - YOUNGSTOWN, OH

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 1/12/16 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - ATLANTA, GA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AS THE ELECTRONIC THROTTLE WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT TWO WEEKS PRIOR THE FAILURE, THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY AWD
    - WILLOUGHBY, OH

    MY 2009 DODGE JOURNEY VEHICLE IS POSSESSED AS IT SOMETIMES LEAVES US STRANDED AFTER RUNNING OUT ON A SHORT ERRAND, SO AFTER STOPPING AND PARKING THE VEHICLE FOR SHORT PERIOD OF TIME THEN IT WILL NOT START. WE'VE TRIED TO ELECTRICALLY JUMP THE BATTERY BUT THIS HAS NO EFFECT. IT SEEMS IF YOU GIVE IT SOME TIME, PERHAPS TO COOL OFF LIKE 30 MINUTES THE CAR WILL START AGAIN. WE'VE REPLACED THE BATTERY THREE (3) TIMES IN THE PAST 18 MONTHS BUT THE PROBLEM CONTINUES. THE ELECTRICAL POWER WINDOWS WILL NOT OPEN BUT THEN THEY DO. THE FOBIX KEY'S KEYLESS ENTRY DOES NOT WORK SOMETIMES, THE PARKING LIGHTS ARE FOUND ON WHEN EVERYTHING IS OFF. THE WIRELESS IGNITION NODE AND IT'S MATCHING FOBIX KEYS HAVE BEEN REPLACED THREE TIME TO NO AVAIL.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - BRIDGER, MT

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. ONE DEALER STATED THE CONTACT WAS FIRST ON THE LIST AND ANOTHER DEALER PROVIDED NO DISCLOSURE AS TO WHAT NUMBER THE CONTACT WAS PLACED ON THE WAITING LIST. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 1/12/16 *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - PLYMOUTH, IA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE PARKED, THE VEHICLE WOULD NOT START WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DROVE FINE, BUT IT WOULD NOT RESTART WHEN PARKED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE BRAKE PADS AND ROTORS WERE WEARING DOWN FASTER THAN NORMAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - PEMBROOK, NC

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START OCCASIONALLY AFTER TURNING THE IGNITION KEY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - GRANGER, IN

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA UPDATED 01/27/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - WAYCROSS, GA

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - LANSING, MI

    MY 2009 DODGE JOURNEY HAS LESS THAN 18000 MILES ON IT, I DRIVE A TOTAL OF 9-10 MILES BOTH WAYS TO WORK. I'VE HAD TO REPLACE THE BRAKES TWICE FOR RUSTING OUT. PEEVED AT THE TECH'S COMMENT "YOU DON'T DRIVE IT ENOUGH" AS IF I AM STUPID WOMAN. IN 2010 I ASK FOR MY TIRES TO BE CHECKED CAUSE THEY WERE CONSTANTLY LOW, LOOKING AT MY INVOICE FROM 1/18/10 I ASKED FOR THEM TO BE CHECKED AND ALL THEY DID WAS CORRECT PRESSURE. NOW I HEAR ABOUT THESE STEMS PREMATURELY CRACKING AND AFTER JUST BUYING MY FIRST REPLACEMENT SET OF TIRES WAS TOLD, 3 OF THE STEMS ARE CRACKED AND THEY (TIRE DEALER, NOT CAR DEALER) COULDN'T REPLACE CAUSE THEY HAVE SOME SENSOR CHIP IN THEM. IN ADDITION, THE TIRES WOULD CONSISTENTLY LOSE PRESSURE UNTIL THE STEMS ARE REPLACED.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY AWD
    - WEST PALM BEACH, FL

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE