2015 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 01/27/16 *BF UPDATED 4/23/18*JB *CN

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE JERKED AND LOST POWER. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW SECONDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON OCTOBER 2, 2015 WE PURCHASED A NEW 2015 DODGE JOURNEY THAT WAS UNDER A RECALL THAT WE WERE NOT INFORMED ABOUT FROM CARL GREGORY DODGE CHRYSLER JEEP IN ALBANY, GEORGIA. THE ENGINE BEAUTY COVER MAY DETACH FROM THE ENGINE AND COME IN CONTACT WITH THE CATALYTIC CONVERTER. SAFETY RISK: IF THE ENGINE BEAUTY COVER REMAINS IN CONTACT WITH THE CATALYTIC CONVERTER, UNDERHOOD SMOKE AND/OR A FIRE MAY OCCUR WITHOUT WARNING. REMEDY: THE ENGINE BEAUTY COVER MUST BE MODIFIED AND A MOUNTING SYSTEM MUST BE INSTALLED. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. WHEN I CALLED THE DEALER AT 2:15 PM ON OCTOBER 12, 2015 TO SEE WHY WE WERE SOLD A VEHICLE UNDER RECALL, THE SERVICE MANAGER TOLD ME "I DON'T KNOW WHAT YOU WANT ME TO SAY, IT'S NOTHING TO LOSE SLEEP OVER." IN A CONDESCENDING TONE. HE DID NOT KNOW HOW LONG IT'D BE BEFORE THE DEALER WOULD SEND OUT NOTICES OR HOW LONG BEFORE THE REPAIR COULD BE MADE.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING DOWN THE HIGHWAY THE LEFT SIDE WINDOW SWITCH STARTED TO SMOKE. HE PULLED INTO A PARKING LOT AND TURNED THE VEHICLE OFF AND THE SMOKE STOPPED. HE THEN STARTED THE VEHICLE BACK UP AND FIRE CAME OUT OF THE WINDOW SWITCH.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V431000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 DODGE JOURNEY. WHILE AT A STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND TOWED AWAY BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS 3,000. UPDATED 02/26/16*LJ; VEHICLE WAS TOTALED OUT NON-REPAIRABLE PER INSURANCE STATE FARM UPDATED 4/16/08*JB *TR