2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE BLOWER, RADIO, AND BLINKERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE ALTERNATOR AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND WAS TO CONTACT THE MANUFACTURER TO RECEIVE THE RECALL REPAIR FROM AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

AFTER DOING MY SON'S ROTORS AND BRAKES I STARTED TO BACK THE CAR OUT OF THE DRIVEWAY AND IT STALLED NUMEROUS TIMES. THE CAR HAD BEEN RUNNING FOR 10+ MINUTES BEFORE THIS SO IT WASN'T FROM A COLD START PLUS IT WAS AROUND 40+ DEGREES OUT TODAY. I SAID SOMETHING TO MY SON AND HE SAYS IT HAPPENS ALL THE TIME(LIVES WITH HIS MOM SO NEVER SAID ANYTHING TO ME BEFORE) I JUST LOOKED INTO THIS ONLINE AND IT SEEMS IT'S A KNOWN ISSUE WITH PROBLEM BEING TIPM. CHRYSLER HASN'T RECALLED MY SON'S VEHICLE YET THOUGH EVEN AS THERE'S A CLASS ACTION LAWSUIT TO ADD THIS YEAR AND MAKE TO THE RECALL. DOES SOMEONE HAVE TO GET KILLED BEFORE THIS KNOWN ISSUE GETS THE ATTENTION AND RECALL IT NEEDS?????

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TURN SIGNALS FAILED TO OPERATE AS INTENDED. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS REMAINED ON CONTINUOUSLY AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE DEALER RESET THE TOTALLY INTEGRATED POWER MODULE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT SWITCHED TO PARK AND THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN HOME. THE SAME AFTERNOON, THE VEHICLE FAILED TO START. THE VEHICLE RESTARTED AGAIN THE NEXT DAY AND WAS DRIVEN TO THE DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE WIRELESS IGNITION NODE. THE VEHICLE FAILED AGAIN AND THE DEALER WANTED TO CHARGE FOR THE REPAIRS. THE VEHICLE LEFT THE VEHICLE AT THE DEALER WHERE IT HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I PARKED MY 2010 DODGE JOURNEY IN THE PARKING LOT AT WORK AND BEFORE I TURNED IT OFF, SMOKE STARTED COMING OUT FROM BEHIND THE INSTRUMENT PANEL, SPECIFICALLY BEHIND THE SPEEDOMETER. I SHUT OFF MY JOURNEY, GRABBED MY BAG AND CALLED 911. WHILE I WAS GIVING MY ADDRESS, FLAMES BURST THROUGH THE DASH. THE FIRE DEPARTMENT ARRIVED WITHIN MINUTES BUT THE VEHICLE'S FRONT WAS ENGULFED AT THAT TIME. THEY PUT THE FIRE OUT. I CONTACTED CHRYSLER AND THEY SENT AN INDEPENDENT INVESTIGATION TEAM TO INSPECT IT. THE ELECTRICAL CLUSTER BEHIND THE INSTRUMENT PANEL WAS DETERMINED TO BE THE CAUSE. THE WIRE CLUSTER HAD CAUSED ELECTRICAL SHORTS WHEN I FIRST RECEIVED THE JOURNEY, WHICH A DEALERSHIP REPAIRED NEARLY SIX YEARS AGO THEIR STATED CAUSE: "WIRES CUT BY SHARP EDGE." THEY INSULATED THE WIRE, RELOCATED, AND SECURED IT AT THE TIME. CHRYSLER HAS CLAIMED IT WAS NOT A MANUFACTURING ISSUE.

I HAVE BEEN WAITING SINCE LAST JUNE TO GET THE IGNITION RECALL COMPLETED ON MY VEHICLE. THE DEALERS KEEP SAYING I'M ON THE LIST AND THEY ARE WAITING ON PARTS. I HAVE CONTACTED DODGE WITH NO SUCCESS. THIS IS A SAFETY HAZARD, IF I HIT A BUMP MY KEY WILL GO INTO THE AUX POSITION AND I LOSE ALL USE OF BLINKERS, WINDOWS ETC....

I AM REFERENCING RECALL # 14V-373 FOR REPLACEMENT OF WIRELESS IGNITION NODE MODULE. I HAVE HAD THIS PART ON ORDER BY LOCAL DEALER FOR OVER 5 MONTHS NOW AND AM STILL WAITING FOR DEALER TO RECEIVE THE PART SO IT CAN BE CHANGED OUT. I TALKED TO DEALER PARTS PERSON AND REPRESENTATIVE AT FCA GROUP RECALL ASSISTANCE CENTER TO FIND OUT WHY IT HAS TAKEN SO LONG. NO ONE KNOWS WHY IT HAS TAKEN SO LONG . . . I FEEL WAITING OVER 5 MONTHS TO EFFECT REPAIR IS RIDICULOUS AND NEGLIGENT!