2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000. UPDATED 11/06/15*LJ *CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/19/15 THE VEHICLE WAS REPAIRED. UPDATED 3/21/2016*JS UPDATED 05/16/16. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE RADIO, INSTRUMENT PANEL LIGHTS, AND AIR CONDITIONER FAILED. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON TO RESET THE COMPONENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I RECEIVED SAFETY RECALL NOTICE- L25/NHTSA 14V-373 WHICH INFORMED ME TO TAKE MY CAR TO THE DEALER TO HAVE A POSSIBLE SAFETY CONDITION WITH THE FOBIK REPAIRED/REPLACED. IT STATED THAT THE ENGINE MAY SHUTOFF DURING OPERATION AS WELL AS AIR BAGS AND COULD INCREASE CRASH RISK AND OCCUPANT INJURY. AFTER A LENGTHY WAIT OF ALMOST 4 MONTHS OR SO FOR PARTS I TOOK MY VEHICLE TO THE DEALER. I SHOWED THEM THE SAFETY NOTICE PRIOR TO THE WORK BEING DONE AND THEY INFORMED ME I WOULD HAVE TO PAY FOR A KEY SHANK. I DISPUTED WITH THEM THAT THE NOTICE SAYS PARTS AND LABOR WERE FREE OF CHARGE. I STILL HAD TO PAY $37.31 FOR THE KEY SHANK THEY GAVE ME SOME TYPE OF EXPLANATION BUT I AM STILL NOT HAPPY THAT I HAD TO PAY ANY AMOUNT OF MONEY BECAUSE THE NOTICE CLEARLY SAYS PARTS AND LABOR FREE OF CHARGE. I HAVE THE ORIGINAL SAFETY NOTICE AND RECEIPTS FROM THE REPAIR WORK.

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED SHE BEGAN EXPERIENCING PROBLEMS WITH THE IGNITION SWITCH IN JULY 2013. A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB

2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD RECALL # 14V373000. *JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC TIMEFRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.