2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- ALEXANDER, NY
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER STARTING. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 90,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- BALTIC, OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. UPON STARTING, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO START ON THE FOURTH ATTEMPT. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WAGGAMAN, LA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE ELECTRICAL FUNCTIONS FAILED WITHOUT WARNING. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE KEY WAS PLACED IN THE IGNITION TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURES RECURRED MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- MAPLE HEIGHTS , OH
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- HUDSONVILLE, MI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING OVER A BUMP IN THE ROAD, THE IGNITION KEY FOB CAME OUT OF THE IGNITION SWITCH CAUSING THE VEHICLE TO SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2005. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- FAIRDEALING , MO
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- STOCKTON , CA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED WHEN THE VEHICLE WAS IN A PARKED POSITION AND THE IGNITION SWITCH WAS TURNED ON, THE ENTIRE INSTRUMENT PANEL ILLUMINATED INTERMITTENTLY AND THE WINDSHIELD WIPERS ACTIVATED WITHOUT WARNING AND WAS UNABLE TO TURN OFF. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PALESTINE, TX
PERIODICALLY CAR WILL NOT START. TURN THE IGNITION KEY AND WOULD CLICK. WOULD TRY SEVERAL TIMES. AFTER WAITING FOR SOMETIMES AN HOUR OR MORE, CAR WOULD START. THOUGHT RELATED TO IGNITION RECALL. FINALLY HAD IGNITION REPLACED. WITHIN NEXT DAY, DIDN'T START AGAIN. TOOK TO DODGE DEALER. THEY REPLACED IGNITION AGAIN. STILL PERIODICALLY NOT STARTING. TURN KEY AND IT WILL CLICK BUT NOT START. AFTER SEVERAL TRYS, IT WILL START. ALSO, AIRBAG WARNING LIGHT CAME ON. TOOK BACK TO DEALER. DODGE DEALER HAD FOR A WEEK. FINALLY SAID ITS A FAULTY TIPM. SAW THERE IS A CLASS ACTION SUIT AND SEVERAL COMPLAINTS.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- YULEE, FL
I RECEIVED A RECALL ON MY 2009 DODGE JOURNEY A FEW WEEKS AGO FOR WIRELESS IGNATION NODE MODULE COULD CAUSE VEHICLE TO SHUT OFF. I CALL RICK KEIFFER DODGE 904-277-699 PART WAS NOT IN. SATURDAY AUG 8TH MY VEHICLE CUT OFF IN TRAFFIC WENT TO KIEIFFER DODGE COULD NOT GET AN ANSWER AFTER SEVERAL CALLS FINALLY WAS TOLD THEY DO NOT HAVE RECALLED PART IN AND CAN NOT ORDER IT ALL THEY CAN DO IS WAIT FOR THEM TO SEEN PART TO THEM . CALLED RECALL ASSISTANCE CENTER 1-800-853-1403 , WAS TOLD THE DEALERSHIP WAS CORRECT I COULD TAKE IT IN TO HAVE DIGNOSTIC RAN TO VERIFY THE RECALL IS THE REASON IT SHUT OFF IN TRAFFIC AND IF SO THEY COULD SEND THEM A PART IN 3 TO 5 BUSINESS DAYS. WHAT IS A RECALL FOR IF THEY ARE NOT GOING TO SEND THE PARTS WHEN THAY HAVE A RECALL . WILL THEY START SENDING THE PARTS WHEN ENOUGH PEOPLE ARE KILLED FROM STALLING IN TRAFFIC.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- NORTH HUNTINGDON, PA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START SEVERAL TIMES. THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE