2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- MINDHILL, NJ
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- DHOREAU, MT
A LOT OF ELECTRICAL ISSUES WITH MY JORNEY, NO INJURIES SO FAR BUT NOW AM AFRAID TO DRIVE MY CAR VERY FAR DISTANCES. MY ELECTRIC DOOR LOCKS DO NOT ALWAYS WORK AND THEY CLATTER WE HAVE REPLACED 3 DOOR ACTUATORS AND THE PASSENGER DOOR IS NOW ACTING UP AGAIN AND ONE OF THE WINDOWS DON'T WORK ANYMORE, I TRY TO START MY CAR AND IT JUST CLICKS AND NOTHING HAPPENS, I USUALLY SIT THERE A MINTUE AND TRY AGAIN STILL NOTHING SO I WIGGLE THE GEAR SHIFTER AND IT STARTS! MY DRIVE TRAIN STARTED LEAKING AND WHEN WE CALLED THE DEALER THEY SAID THAT IT NO LONGER WAS COVERED BECAUSE 5 YEARS START WHEN YOU TAKE POSSESSION OF THE CAR SO WE WHERE A COUPLE MONTHS PAST SO WE HAD TO PAY 450.00 TO HAVE THE SEALS REPLACED. WE TOOK THE CAR IN FOR THE REQUIRED 75,000 MILE CHECK AND THEY SAID EVERYTHING WAS FINE. WE HAVE 81,000 MILES ALL HWY MILES ON OUR JOURNEY AND IT IS DUE FOR TIRES THIS WILL BE OUR 4TH SET. ALL THE PAINT IS PEELING OFF THE MIRRORS AND FRONT BUMPER. I HAVE LEATHER SEATS AND THE DRIVER SEAT IS SPLITTING. WE HAVE TAKEN VERY GOOD CARE OF OUR JOURNEY, SERVICED IT REGULARLY AND WAS SO HAPPY TO HAVE OUR BANK LOAN PAID OFF BUT NOW WITH ALL THE RECALL FOR IGNITION AND THE OTHER PROBLEMS WE'VE HAD I NOW WANT TO GET RID OF IT, I NEED TO CONTACT THE DEALER FOR THE XURRENT IGNITION RECALL BUT THE CLOSEST DEALER I'D GREAT FALLS MT AND WE HAVE HAD BAD SERVICE FROM THEM. I WILL NOT BUY ANOTHER DODGE
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- TROY, MO
WIPERS COME ON AND WANT STOP. SIGNAL LIGHTS WANT WORK WHILE WIPERS ARE GOING .DASH BOARD DIMS ALSO WHICH MAKES IT A HAZARD TO DRIVE .CAR HAS BEEN TO THE DODGE DEALER THREE TIMES AND THEY SAY THAT ITS THE TIPM MODULE AND ITS $1500 TO FIX. IT IS HAPPENING MORE OFTEN NOW. I GOT PULLED OVER BY THE POLICE AND HE TOLD ME TO PARK THE ITS MY ONLY TRANSPORTATION I THINK DODGE NEED TO FIX THIS PROBLEM U CAN GOOGLE DODGE COMPLAINT AND I AM NOT THE ONLY ONE HAVING THIS PROBLE
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- CHANDLER, AZ
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 8/20/15, 11 WEEKS AFTER THE NOTIFICATION DATE. UPDATED 3/22/2016*JS *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- LAS VEGAS, NV
MY VEHICLE HAS CONTINUED TO SWITCH TO OFF ON NUMEROUS OCCASIONS. I WAS TOLD IT WAS SOMETHING THAT IS BEING WORKED ON. THEN I WAS TOLD MY VEHICLE WAS NOT ON THE RECALL LIST OF VEHICLES. THEN I RECEIVE PAPERWORK STATING IT WAS ON THE RECALL LIST. I CONTACTED MY LOCAL DEALERSHIP WHO INFORMED ME THE PART/PARTS NEEDED FOR THE RECALL ARE ON BACK ORDER. THERE ARE OVER 300 ON BACKORDER. THIS IS PRETTY RIDICULOUS. SO EVERYDAY AS I DRIVE I CONSTANTLY HAVE THE FEAR THAT MY CAR WILL SWITCH TO OFF IN ANY GIVEN MOMENT. ....UPDATED 11/13/15 *BF UPDATED 1/4/2016*JS
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- RANCHO SANTA MARGARITA , CA
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- ADDISON, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION AND TURNED TO THE ON POSITION, THE ENGINE FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- MINOOKA, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- EAST PROVIDENCE, RI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT THE WAITING LIST FOR THE RECALL REPAIR WAS EXCESSIVELY LONG. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- FRANKFORT, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE