2011 DODGE JOURNEY Complaints
View complaints related to 2011 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2011 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 DODGE JOURNEY- WEST JORDAN, UT
MY STEERING WHEEL LOCKED UP WHILE DRIVING TWICE. I HAVE TAKEN IT TO THE MECHANIC TO GET IT FIXED PRIOR TO DRIVING ANY FURTHER. THE FIRST TIME I WAS TURNING RIGHT, THE 2ND TIME I WAS COMING UP TO A STOP LIGHT. I WAS ABLE TO TURN MY CAR OFF THEN BACK ON AND IT WORKED. TERRIFYING EXPERIENCE
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- BESSEMER, AL
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL FAILURE. THE FUNCTIONS ON THE STEERING WHEEL FAILED TO INTERMITTENTLY OPERATE PROPERLY. THE UCONNECT FUNCTION HAD ALSO BEEN AFFECTING THE ABILITY TO TURN ON THE RADIO AND THE FUNCTION CONTROLS ON THE DISPLAY PANEL. IN ADDITION, THE DISPLAY SCREEN NEAR THE RADIO WAS BLACK WITH NO VISIBILITY OF THE TIME AND OTHER FUNCTIONS EACH TIME THE FAILURE OCCURRED. THE DEALER (HENDRICK CHRYSLER DODGE JEEP RAM, 1624 MONTGOMERY HWY, HOOVER, AL 35216, (205) 545-8074) WAS NOTIFIED AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE JOURNEY- PLYMOUTH, WI
SINCE I HAVE PURCHASED THE VEHICLE 4 YEARS AGO, I HAVE HAD THE BRAKES REPLACED 4 TIMES DUE TO PREMATURE WARE. THE CALIPERS HAVE ALSO BEEN REPLACED DUE TO REAR BRAKES NOT RELEASING AND PADS WEARING AND HEATING. ONE MECHANIC SHOWED ME WHERE THEY WERE STRESSED FROM THE HIGH HEAT OF THIS ISSUE. NOW MY REAR DRIVERS SIDE BRAKE PAD IS GONE COMPLETELY UNLIKE PASSENGER SDIE, THOUGH REPLACED AT THE SAME TIME INCLUDING CALIPERS. I BELIEVE IT ISN'T RELEASING AGAIN
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- FARIBAULT, MN
TL* THE CONTACT OWNS A 2011 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING ABILITY WAS LOST DURING COLD TEMPERATURES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HARRY BROWN'S FAMILY AUTOMOTIVE DEALER (1747 GRANT ST, FARIBAULT, MN 55021) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,327. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 DODGE JOURNEY- COLUMBUS, IN
HORN HONKS WHILE DRIVING WINDOWS ROLL DOWN DOORS LOCK AND WILL NOT UNLOCK SEAT MOVES DASH LIGHTS ALL COME ON HAPPENS WHILE PARKED AND CAN'T STOP HORN WILL NOT LET INTO CAR REPLACED MANY BATTERIES AND HAVE NO ANSWER FROM DEALERS
Source: NHTSA WEB SITE -
-
2011 DODGE JOURNEY- COLUMBUS, IN
HORN HONKS WHILE DRIVING, ELECTRIC SEAT MOVES, LIGHTS FLASH, AND WINDOWS ROLL DOWN ALL DOORS LOCK AND WILL NOT UNLOCK, WILL ALSO DO WHILE PARKED AND YOU CAN'T UNLOCK TO GET INTO CAR. HAPPENS DAILY SINCE 2-1-18
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- WAUSAU, WI
NOT TO LONG AFTER I BOUGHT MY JOURNEY 2011, I CAN HEAR A LOUD WHINE WHEN I TURN MY CAR ON. IT KEEPS WHINING UNTIL I'M DRIVING AWAY. IS IT DOING DAMAGE? SINCE I BOUGHT MY JOURNEY, I HAVE BEEN VERY PLEASED WITH IT AND WOULD, EVEN WITH THE PROBLEMS OF THE WHINING AND THE HUGE POWER STEERING FLUID LOSE, THAT FOR SOME REASON MY SPECIFIC CAR IS NOT INCLUDED IN THE RECALL, REMAIN A HUGE FAN.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- WAUSAU, WI
WHEN I START MY JOURNEY, THE POWER STEERING GOES OUT AND THERE IS A HUGE PUDDLE OF FLUID UNDER MY CAR. I'VE LOOKED ON LINE AND THE EXACT SAME PROBLEM IS HAPPENING AND BEING RECALLED, YET MY CAR HASN'T BEEN. I DON'T UNDERSTAND THAT IF THE LEAKING IS A SAFETY PROBLEM, WHY MY CAR IS NOT INCLUDED. THE LEAKING OCCURS IN EXTREME COLD WEATHER, WHICH IS WHAT WISCONSIN HAS BEEN HAVING. I HAVEN'T BEEN ABLE TO USE MY CAR FOR A MONTH, OR MORE, UNLESS I FILL IT UP WITH POWER STEERING FLUID EVERY TIME! MY JOURNEY HAS THE BLOCK HEATER THAT IS PART OF THE PROBLEM OF THE LEAKING, I GUESS. EITHER WAY, THE RECALL SHOULD INCLUDE ALL JOURNEYS WITH THIS SAME EXACT PROBLEM! WE HAVE USED ALL KINDS OF CLAMPS TO HOLD THE HOSE ON, BUT IT STILL HAPPENS. THIS ISN'T JUST A ONE DATE THAT THIS HAS HAPPENED, ITS BEEN 17 TIMES IN THE LAST TWO MONTHS, IF NOT MORE.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- ST. JOHNSBURY, VT
WHILE DRIVING DOWN THE INTERSTATE AT APPROXIMETELY 65MPH MY DODGE JOURNEY SHUT OFF AND THEN RESTARTED AGAIN. LUCKILY I WAS ON A STRAIGHT AWAY AT THE TIME. WHILE RESEARCHING I FOUND OUT THAT OTHER JOURNEY'S FROM 2009-2010 HAVE HAD THE SAME ISSUE.
Source: NHTSA WEB SITE -
2011 DODGE JOURNEY- STOCKTON, CA
ELECTRIC:MY LIGHTS KEEP GOING OUT SINCE PURCHASE UNDER 1YR..,REPLACE FUSES 4TIMES IN 6MTHS..MY TRUCK LOCKED UP WITH IGNITION START KEY REMOTE IN CAR AN ALMOST LOCKED MY SON 6YR. OLD IN CAR...HAD TO CALL AAA FOR LOCKOUT SERVICE SAFETY CONCERN AND DODGE DID SAFETY CHECK AN STATED NO CONCERNS...,ALSO STOCKTON NISSAN PURCHASED ALL 4NEW TIRES AN DID BRAKES AN DRUMS UNDER WARRANTY OF SAFETY FROM PURCHASE AN BOTH WENT BAD UNDER 5MTHS OF WORK ORDER HISTORY AN THEY REFUSE TO DO ANY CHECKS ON THIS VEHICLE,..MY PASSENGER TIRE SPLIT, AND RIGHT NOW WHEN I DRIVE THERE'S A LOUD,SQUEAKY NOISE WITH VIBRATION WHEN HITTING BRAKES WHILE DRIVING...STOCKTON DODGE WANTED TO CHARGE ME 480$ JUST TO DIAGNOSE RECOMMEND I TAKE BACK TO PURCHASE DEALER(STOCKTON NISSAN) AND THEY SHOULD SEND IT TO DODGE BUT LISA, AND AMANDA MATHEWS WOULD NOT TAKE THE VEHICLE AT NISSAN...STATED GARY BISHOP SAYS DO NOT TAKE THIS VEHICLE FOR ANY REASON...I DON'T UNDERSTAND WHY IF I PAY FOR EXTENDED WARRANTY COVERAGE OVER $3000 TO STOCKTON NISSAN AND THEY WERE THE ONES WHO SUPPOSEDLY DID THE WORK THAT'S UNSATISFACTORY AN CAUSE DEFECTS AN SAFETY ISSUES AN CONCERNS...I ALSO CALLED NISSAN CORP/LITHIA AND WAS TOLD ABOUT LITHIA/NISSAN&FIRST EXTENDED WARRANTY COVERAGE POLICIES IN MIDDLE OF A BIG CHANGE SO IT LIMITED MY VEHICLE BEING REPAIRED OVER 130???MILES OF HOME RANGE AN I'M A PARTIAL PARAPLEGIC..ALSO STOCKTON SOLD ME THIS VEHICLE AN EXTENDED WARRANTY KNOWING MY DISABILITY AN SAFETY CONCERNS FOR MYSELF AN 5YOUNG KIDS.. THIS IS UNACCEPTABLE AN UNSAFE FOR ANY DEALERSHIP WITH PURCHASE OF A VEHICLE AND IN COMPLAINT OF SAFETY CONCERNS REPEATEDLY AN FOR THE CUSTOMER TO BE PROLONGED STATING THEY CAN TRADE IT BACK BUT WANNA DO IT AS ANOTHER PURCHASE WITH MORE $$ DOWN ,CREDIT CHECK AGAIN, AN SAME PROCESS AS NEW PURCHASE..STOCKTON NISSAN WITH HELD INFORMATION VIABLE FROM THE EXTENDED WARRANTY PURCHASE CONTRACT DUE TO CHANGES..
Source: NHTSA WEB SITE