2019 DODGE JOURNEY Complaints

Seat belt beeper stoped working. Seat belt gets stuck out. Now cut the seat belt holder thing. Does not protect. Does not lock does not hold back

Rear camera only turns on 30% of the time. The camera is in the rear view mirror and when it doesn’t work it puts a black screen in the rear view mirror putting many lives in danger.

My backup camera is a safety concern because it does not work. Also, my headlights are defective because moisture gets into them. These issues should be recalled.

The contact owns a 2019 Dodge Journey with an Evenflo Car Seat, Model Name: Nurturemax, Model Number: 3641198, Manufactured Date: 7/31/2023, rear-facing car seat installed. The contact stated that while attempting to remove the car seat from the base on the rear driver’s side of the vehicle, the release handles attached to the seat of the base, fractured preventing the ability to remove the seat. The car seat had not been repaired or replaced. The manufacturer had not been made aware of the failure. The vehicle mileage at the failure was 92,122.

I had purchased the vehicle in early April of 2024 from Drive Time in Langhorne PA. I've had mechanical / engine issues since then. On [XXX], my daughter called me and informed me that the vehicle shut down while she was driving with my infant grand daughter, on the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Since we purchased the vehicle in 2019 the backup camera would spoetacticly stop working (black screen with a camera and line through it) or have the camera image upside down.. When we took it into our local dealer, they said it was a software issue updated and said it was fixed.... But we've still have the issue and now they say the camera is faulty and want us to pay out of pocket for a replacement as well as the work and all else... This is a major safety issue and been plaguing Dodge vehicles.

The contact owns a 2019 Dodge Journey. The contact stated that while operating the vehicle, the ABS and check engine warning lights remained illuminated. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced; however, the parts needed were no longer available from the manufacturer. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the ABS module was no longer available and no assistance was provided. The failure mileage was 47,000.

Same as previous year's. Power steering assist stopped working. Rubber particles in power steering fluid like hose ruptured.

Left headlamp seal is bad. Condensation on inside has diminished brightness. The right lamp also leaked but was replaced under warranty. My warranty has expired but, as a safety issue, I believe the faulty lamp should be replaced at no charge. I'd be happy to have the bad headlamp inspected by a dealer or whoever.

The driver side window randomly stops working. The motor and the switches have been tested and are functioning correctly. There is no known cause at this time.