2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, BOTH FRONT WINDOWS ROLLED UPWARD AND DOWNWARDS INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT THE ALARM SYSTEM AND THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE WIPERS ACTIVATED INDEPENDENTLY, THE TURN SIGNALS FAILED TO ILLUMINATE, THE RADIO WOULD TURN ON AND OFF INTERMITTENTLY, THE HORN DID NOT SOUND, AND THE VEHICLE HAD TROUBLE STARTING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MADE A LEFT HAND TURN AND SUDDENLY THE AIR CONDITIONER, RADIO, LIGHTS, WINDOWS STOPPED WORKING. DROVE TO A LOT AND PULLED OVER AND EVERYTHING CAME BACK ON. THEN MOVE THE STEERING WHEEL AND EVERYTHING SHUT OFF AGAIN. TURNED THE CAR OFF AND EVERYTHING CAME BACK AND HAS WORKED FINE SO FAR. HOWEVER, THE CAR WOULDN'T START EARLIER WHEN TURNED ON. HAD TO START THE CAR 3 TIMES BEFORE IT CAME ON.

BRAKES HAVE BEEN A MAJOR ISSUE ON THIS VEHICLE. WE HAVE HAD TO REPLACE BRAKES, ROTORS AND CALIPERS MULTIPLE TIMES SINCE THE VEHICLE WAS PURCHASED NOT TO MENTION THE TIRES ALSO. THE FIRST TIME THEY WERE REPLACED, THE CAR HAD LESS THAN 36,000 MILES. SINCE THAT TIME THEY HAVE BEEN REPLACED MULTIPLE TIMES, WITH THE LAST TIME BEING IN THE LAST 30 DAYS. IT IS LIKE THERE IS SOME TYPE OF DESIGN FLAW IN THE BRAKING SYSTEM, THAT CAUSES THE BRAKES AND TIRES TO BOTH WEAR OUT QUICKLY. LAST NIGHT THE BRAKING SYSTEM CAUGHT FIRE ON THIS VEHICLE, LUCKY I HAD JUST PULLED IN MY PARKING SPOT WHEN THEY STARTED BURNING AND DIDN'T HAVE MY CHILDREN WITH ME. FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE WAS PUT OUT BY THEM. I HAVE NOTICED THAT I AM NOT THE ONLY PERSON WITH THE JOURNEY THAT HAS HAD BRAKE AND TIRE ISSUES. NOW I AM STUCK WITHOUT ANY MEANS OF TRANSPORTATION THANKS TO THE BRAKES CATCHING FIRE (WARPING RIMS AND MELTED TIRES FROM IT). THANKFULLY NO ONE WAS INJURED.

MY 2010 DODGE JOURNEY SXT SHUT DOWN ON ME 5 TIME ON THE HIGHWAY. AT DIFFENT TIME I TOOK IT TO THE DODGE DEALER IN WILMINGTON NC BUT THEY SAID THAT NOTHING IS WRONG WITH IF NOTHING WRONG WITH IT WHY DID IT SHUT DOWN ON ME.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/17/15.*JB

MY COMPLAINT IS REGARDING SAFETY RECALL # R03 / NHTSA 14V-373 THIS IS A FCA, FIAT CHRYSLER AUTOMOBILES RECALL FOR WIRELESS IGNITION NODE MODULE AND IS THE SECOND SUCH RECALL COVERING THE SAME ISSUE ON MY 2010 DODGE JOURNEY. MY ISSUE: I HAVE THE RECALL PAPERWORK AND FOR THE LAST COUPLE OF MONTHS I HAVE BEEN TRYING TO GET THE WORK DONE. MY CHRYSLER DEALERSHIP IN GREENWOOD, IN , TOM O'BRIEN, ADVISES ME THAT CHRYSLER HAS CANCELED THE PARTS THAT WERE ON ORDER BASED ON THE RECALL. THIS IS THE SECOND TIME CHRYSLER HAS CANCELED THE REPAIR PARTS NEEDED FOR THE RECALL. I AM CONCERNED BECAUSE THIS ISSUE CAN POTENTIALLY SHUT OFF THE ENGINE WHILE IN OPERATION AND I DRIVE EXTENSIVELY FOR MY JOB. PLEASE ADVISE AND PROVIDE ANY HELP YOU CAN TO EXPLAIN WHY CHRYSLER IS ALLOWED TO CANCEL THE PARTS NEEDED BY THE DEALERSHIP TO EFFECT MY RECALL REPAIR. IT SEEMS TO ME THEY ARE JUST APPEASING NHTSA BY HAVING THE RECALL THEN NOT FOLLOWING THROUGH, CANCELING THE ACTUAL PARTS--FRUSTRATING THE VEHICLE OWNERS AND THE DEALERSHIPS. THIS RECALL ISSUE COULD POTENTIALLY COST LIVES AND CHRYSLER IS BEING ALLOWED TO CANCEL THE REPAIR PARTS ORDERS PLACED BY THE DEALERSHIPS? I HAVE THE RECALL DOCUMENTS IN HAND AND CAN'T GET MY VEHICLE REPAIRED. WHAT CAN I DO, WHAT CAN NHTSA DO FOR ME? URGENTLY REQUEST ASSISTANCE IN THIS MATTER.

I FIRST BOUGHT THE DODGE JOURNEY IN MARCH 2015 USED FROM A DEALERSHIP. 2 MONTHS LATER I START SEEING PROBLEMS: -WHEN I LOCK THE VEHICLE, OCCASIONALLY AFTER SITTING FOR A LONG TIME I WILL COME OUT AND THE WINDOWS WILL ALL BE DOWN AND THE VEHICLE UNLOCKED -I HAVE HAD MANY OCCASIONS WHERE I TRY TO START THE VEHICLE AND IT JUST CLICKS. I HAVE TO MOVE THE SHIFTER FROM PARK TO NEUTRAL (SOMETIMES SEVERAL TIMES FOR SEVERAL MINUTES) TO GET THE VEHICLE TO START. I DO NOT WANT TO GET STRANDED WITH THIS VEHICLE!! -PASSENGER WINDOW WILL SOMETIMES NOT ROLL DOWN USING THE PASSENGER SIDE WINDOW BUTTON BUT OPERATES NORMALLY USING DRIVER SIDE CONTROLS THERE SEEMS TO BE MANY ELECTRICAL PROBLEMS WITH THIS VEHICLE AND I FEAR THAT WE WILL END UP IN A CRASH RELATED TO ELECTRICAL FAILURE.

I RECEIVED A SAFETY RECALL RELATED TO MY WIRELESS IGNITION NODE (WIN). I CONTACTED MY LOCAL DODGE DEALERSHIP ON APPROX 5-23-2015 TO SCHEDULE THE REPAIRS AND WAS TOLD THIS WOULD BE 1.5 MONTHS FOR REPAIR. I HAVE NOT BE NOTIFIED AS OF TODAY (ALMOST 2 MONTHS) TO INFORM THE PARTS ARE AVAILABLE. I DRIVE 100 MILES / DAY AND AM AFRAID THIS ISSUE COULD EXPOSE ITSELF AND LEAD TO AN INCIDENT. I WOULD LIKE TO THINK THIS TIME IS A LITTLE EXCESSIVE PUTTING ME AND OTHER DRIVERS AT RISK FOR A KNOWN ISSUE. THE DEALERSHIP INFO: MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (330) 723-3291