2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- ALTOONA, PA
CAR FAILS TO START RANDOMLY AND CONSISTENTLY. I'VE SEEN NOTHING BUT ISSUES ALL OVER THE INTERNET ABOUT THIS AND NOTHING HAS EVER BEEN ANSWERED. PEOPLE SPEND HUNDREDS OF DOLLARS TO NOT EVEN BE TOLD WHAT IS WRONG WITH THE VEHICLE.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- WELCOME, MD
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING THE ENTIRE BOARD FLASHED AND THEN VEHICLE ENGINE SEIZED AND THE VEHICLE STOPPED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ROD AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN SERVICED EARLIER BY THE DEALER OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE 2406 CRAIN HWY, BOWIE, MD 20716 (855) 822-3228. THE CONTACT SUSPECTED THE DEALER DID SUBPAR WORK THAT CAUSED THE ENGINE TO SHUT DOWN AND NEEDED REPLACEMENT THE CONTACT DID NOT GET HER VEHICLE BACK UNTIL THE END OF NOVEMBER 2019, THE VEHICLE ISSUE OF STOPPING OCCURRED IN 12/2019. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER BUT HAD NOT CALLED BACK WITH AN UPDATE. THE CONTACT WAS REFERRED TO THE FTC AND HER STATE'S ATTORNEY GENERAL'S OFFICE THE FAILURE MILEAGE WAS 61,226.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- APPLETON, WI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY THE VEHICLE DID NOT START WHEN CRANKED THE VEHICLE WAS NOT DIAGNOSED BY A DEALER THE CONSEQUENCE WAS UNABLE TO START THE VEHICLE SPORADICALLY THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS INSERTED IN THE IGNITION, THE CONTACT HAD REPLACED THE KEY FOB AND THE STARTER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- DOUGLAS, GA
THE VEHICLE WILL STALL ON CRANKING WHICH A RED LIGHT WILL LIGHT UP YOU WILL HAVE TO GET UNDER VEHICLE AND TAP STARTER CONSTANTLY TO CRANK. STARTER HAS BEEN REPLACED 2X PROBLEM STILL HAPPENS ITS SPARK FIRE UNDER CAR. THE VEHICLE WILL BE CUT OFF STATIONED AFTER A DRIVE THEN IT WAS CRANK PERIOD UNTIL 20 MIN . WHEN PARKED TO GET IN AND DRIVE IT WANT START. HAS BEEN TEST ON MACHINE BATTERY GOOD STARTER GOOD AND TRANSMISSION IT DETECTED AND ELECTRICAL. ALSO WHEN UNLOCKING DOORS ONLY 3 DOORS WILL UNLOCK ONE YOU HOT UNLOCK WIPERS WILL COME ON.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- CHICAGO, IL
WAS IN A CAR ACCIDENT GOING 30 MPH HEAD ON COLLISION AND AIR BAGS DID NOT DEPLOY
Source: NHTSA WEB SITE -
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2009 DODGE JOURNEY- POPOSKY, MN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE POWER STEERING HAD MALFUNCTION AND THE STEERING WHEEL HAD BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, IT WAS DISCOVERED THAT A POWER STEERING FLUID HOSE HAD RUPTURED CAUSING THE POWER STEERING FLUID HAD LEAK OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS INVALID.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- SOUTH MILWAUKEE, WI
THE HEAT/DEFROST DOES NOT WORK AND I CAN'T SEE OUT THE FRONT WINDSHIELD IN WINTER. I TAKE IT BACK TO THE DEALER EVERY WINTER AND PAY FOR A NEW HEATER CORE AND FLUSHING, BUT I HAVE BEEN TOLD THAT THE PROBLEM IS MORE FUNDAMENTAL--THE RESIDUAL SAND FROM THE CASTING IS FORMING A "SLUDGE-LIKE" RESIDUE IN THE HEATER CORE AND RADIATOR. THE VEHICLE CANNOT BE SAFELY DRIVEN IN WINTER DUE TO VISIBILITY ISSUES CREATED BY THE LACK OF WORKING HEAT/DEFROST DUE TO THIS ISSUE.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- ROCKFORD, MI
THERE WAS A RECALL ON THE AIRBAGS & AIRBAG MODULE.. THEY SUPPOSEDLY REPLACED.. THE ELECTRICAL WIRE IS NOW MESSED UP BC THE AIRBAG LIGHT KEEPS COMING ON & OFF, THE DRIVERS SIDE FRONT DOOR CONTROL LOCK TO LOCK THE CAR WILL NOT WORK, NOW ENGINE LIGHT COMES ON & OFF AND THE TRANSMISSION WAS REPLACED, ALL NEW COMPONENTS, DRIVING THE CAR ON JAN 4TH 2020 & THE ENGINE JUST STOPS ON ME AT TRAFFIC LIGHT.. THIS CAR HAS HAD NOTHING BUT PROBLEMS AFTER PROBLEMS FROM THE 1ST DAY I BOUGHT IT FROM THE SALES AGENT THAT LIED TO ME ABOUT EVERYTHING.. THERE ARE RECALLS ON MY CAR THAT STILL NEVER GOT REPLACED.. I AM THE NEW OWNER OF THIS 2009 DODGE JOURNEY SXT ON (2/16/2018).. I WAS TOLD I'M THE 2ND OWNER, I AM THE 4TH OWNER AND WAS LIED ABOUT IF THIS CAR WAS IN A ACCIDENT.. IT WAS IN A ACCIDENT TO DO WITH THE TRANSMISSION STOPPING AND THE PPL THAT HAD THIS CAR B4 ME THE REPORT SAYS IT WAS SIDE SWIPED PASSENGER SIDE ON (10/18/2017).. FOUND OUT MORE ABOUT THE CAR I BOUGHT WAS IN A MAJOR FLOOD SO SOMEONE DIDN'T TELL THE TRUTH & I WAS SOLD A CAR THAT HAS WATER DAMAGE & THEY COVERED IT UP AND I BEEN COMPLAINING SINCE I BOUGHT THIS CAR... SOMETHING ISN'T RIGHT WITH THIS CAR & I GOT RIPPED OFF, THIS CAR THE TRANSMISSION STOPPED ON ME AND I ALMOST GOT IN A BAD CAR ACCIDENT.. I'VE HAD A MECHANIC AT A DODGE DEALERSHIP TELL ME & MY DAD I WAS SOLD A CAR THAT HAS WATER DAMAGE ETC... I AM HAVING PROBLEMS WITH THE AIRBAG LIGHT ON & OFF AND THIS WAS A RECALL AND SHOULD BE REDONE, THE ENGINE LIGHT IS FAULTY AND THE STEERING WHEEL AND ELECTRICAL STILL, ALONG WITH THE FOB IGNITION SWITCH..
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- DALEVILLE, AL
I HAVE TAKEN MY VEHICLE TO THE DEALERSHIP TWICE IN THE LAST TWO MONTHS, AND IT HAD BEEN THERE ABOUT A WEEK EACH TIME AND THEY STILL DON'T KNOW WHAT IS WRONG WITH MY VEHICLE. I SUBMITTED A COMPLAINT A COUPLE OF MONTHS AGO AND NEVER HEARD ANYTHING BACK. WHEN THE TEMPERATURE GETS BELOW 45 DEGREES FAHRENHEIT MY CAR GOES HAYWIRE. ALL WARNING LIGHTS ARE ON, SPEEDOMETER AND UCONNECT SCREEN WON'T WORK, WIPER BLADES ARE ON AND UNABLE TO TURN OFF, MY HEADLIGHTS ARE ON BUT THE CONTROLS WON'T WORK AND MY BRIGHTS WON'T WORK. THE DEALERSHIP WANTED 1600 BECAUSE THE 'THINK IT IS THE TIPM' BUT ARE UNSURE. WELL I CHANGED THE TIPM MYSELF FOR $330 AND IT IS STILL DOING IT. I CAN AT LEAST RETURN THE ONE I BOUGHT AND AM ONLY OUT $85 WHICH IS BETTER THAN PAYING $1600 FOR THEM TO TELL ME IT DIDN'T WORK. I HAVE NO IDEA WHAT TO DO ASIDE FROM SELLING THE VEHICLE, BUT THEN THE PROBLEM WOULD JUST CHANGE HANDS. THE DEALERSHIP DOESN'T KNOW HOW TO DIAGNOSE THIS PROBLEM, AND EVERY TIME I TAKE IT THERE I'M OUT $100 AND NOWHERE CLOSER TO KNOWING WHAT THE PROBLEM IS OR HOW TO FIX IT. I CAN'T BE THE ONLY ONE HAVING THIS PROBLEM, AND WOULD LIKE AN INVESTIGATION INTO WHAT IS CAUSING IT BECAUSE EVERY TIME THE WEATHER GETS COLD, I HAVE TO DRIVE WITHOUT A SPEED OR TURN SIGNALS.
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- PACE, FL
ALL OF THE BUTTONS STOPPED WORKING IN THE DRIVER'S SIDE DOOR, ALONG WITH THE TWO BACK DOORS. THE WINDOWS, LOCKS, ETC DO NOT WORK BECAUSE OF THIS. THE AIRBAG LIGHT KEEPS TURNING OFF AND ON. NOW ALL OF THE WIRING IS ACTING LIKE IT IS MESSED UP. THE BRAKE LIGHTS KEEP COMING ON, THE CAR RANDOMLY WON'T START, THE OVERHEAD LIGHT COMES ON WHEN THE RIGHT BLINKER IS USED. NOW THE CAR WON'T SHIFT OUT OF PARK 8/10 TRIES. THE CAR ALSO ACTS LIKE IT LOSES POWER RANDOMLY WHILE DRIVING IN TOWN. THESE PROBLEMS HAVE BEEN LISTED AS RECALLS, YET MY CAR IS NOT ON THE LIST.
Source: NHTSA WEB SITE