2019 DODGE JOURNEY Complaints

The back up camera has stopped working, sometimes it is a black screen, other times it's just a series of colors with no image. This makes it hard to back up safely.

I will be driving the vehicle and it will go completely dark, no electrical function, shuts right off in the middle of traffic. After a period of time, everything will power back up. This happens randomly and is very dangerous. I took the car to the dealer and initially, they said it was the battery. I replaced the battery and just as I got in the car at the dealer, the car went dark again. This time they were able to see that it is still happening and so far they have not been able to find the cause. I've read online about at least 3 other people having the same issue with no solution found to date. Currently the vehicle is at Courtesy Chrysler in Tampa, FL.

Wind (40+ MPH) caught the door while I was opening it. The spring that holds it open and stops it in a certain position broke. The tack welds on the spring snapped and threw the spring into the car. The dealer service department is closed today, and the insurance is going to be contacted on Monday.

The contact owns a 2019 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake sensor and the check engine warning lights illuminated. The contact stated that when she depressed the accelerator pedal, the vehicle seemed to be losing motive power. The contact stated that the speed odometer was inoperable and several unknown warning lights were illuminated. The vehicle was taken to the dealer; however, the failure could not be duplicated. The contact was informed that the brake sensor was replaced; however, the failure reoccurred. The vehicle was taken back to the dealer two days later and the failure could not be duplicated. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 76,600.

On 7/17/2-23 I was rear ended at 55mph And my Airbags didn't deploy. On 7/18/2023 I reported it to Dodge I was given a case # told someone would call me in 48 hrs and they told me it was fine to drive, no one ever called. 7/24/2023 My 14th Wedding anniversary got ruined because my Airbags deployed while driving. on 7/25/2023 I reported it to Dodge was told someone would call me in 48 hrs no one did and still hasn't. i have call a numerous times each time nothing, not once have they even asked if I was all right in both incidences.

My 2019 dodge journey back up camera has not worked since i had the car it shows me a yellow earror sticker n is a blind spot from the flashing of the camera not working this is dangouas and could cause major crash i have tryed to get dealer to fix it now i am not under warrenty and can not fix it now this is not safe at all also my fron breaks was fully replaced brand new everything n still leaking something to wear it hard to press on break this back up camera needs to be recalled n fixed this is not right n very unsafe

The contact owns a 2019 Dodge Journey. The contact stated that while it was raining, water was entering the cabin of the vehicle. Additionally, the contact stated that due to the water entering the vehicle, the inside cabin of the vehicle was moldy. The vehicle was taken to the dealer, who informed the contact that water was coming in from a gap. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Dodge Journey. The contact stated that while reversing, the rearview camera displayed an upside-down image. The vehicle was taken to the dealer, where it was determined that the rearview camera needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Front cylinder head number two is misfiring. It is a known problem with this engine and older models have an extended warranty. My 2019 is not covered. It’s an expensive repair and seems like a problem.

Passenger head rest popped open with great force barely missing my head as I was getting into my seat. Now i fear it is a matter of time till the driver head rest pops open. May cause great damage to other drivers if it happens while driving.