2010 DODGE JOURNEY Complaints
View complaints related to 2010 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,050 complaints submitted for the 2010 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 DODGE JOURNEY- HAMMOND , LA
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- SANGER, CA
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 128,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- BOTTLEGROUND, WA
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL STARTED TO SHAKE EXCESSIVELY. THE CONTACT MENTIONED THAT THE ESC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- ST LOUIS, MO
TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE FAILED TO START AND THE DOORS LOCKED INDEPENDENTLY. AS A RESULT, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO USE THE EMERGENCY KEY TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 DODGE JOURNEY- BARDSTOWN, KY
MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR
Source: NHTSA WEB SITE -
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2010 DODGE JOURNEY- FARMINGTON HILLS, MI
AFTER DRIVING APPROXIMATELY 10 - 20 MILES, I SHUT THE VEHICLE OFF AND WHEN I WENT BACK TO START IT ABOUT 1 HOUR LATER, IT WOULD NOT START. THERE WAS A CLICK AND NOTHING. AFTER SEVERAL ATTEMPTS AND MAYBE 5 MINUTES LATER, THE VEHICLE STARTED. I HAD NO FURTHER ISSUES UNTIL MARCH 17, 2015 WHEN I WENT TO START MY VEHICLE AND AGAIN NOTHING HAPPENED. THINKING IT WAS A BATTERY, I HAD IT CHECKED OUT AND WAS TOLD AT THAT TIME THAT THERE WAS A RECALL ON 2010 JOURNEY IGNITION SWITCHES. THE RECALL STATES THAT IT IS ON VEHICLES THAT WERE BUILT PRIOR TO JUNE 2010. EVEN THOUGH MY VEHICLE WAS BUILT IN MAY 2010, IT IS NOT INCLUDED IN THE RECALL. I DON'T THINK I SHOULD HAVE TO PAY $700 OUT OF POCKET TO FIX AN OBVIOUS DEFECTIVE PART. PLEASE, I WOULD LIKE TO KNOW WHY MY VEHICLE WAS NOT INCLUDED IN THE RECALL. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- MACON, GA
IN JUNE OF 2013 MY CAR ALARM STARTED TO COME ON RANDOMLY. FIRST WHILE CAR WAS IN PARKED POSITION. DAYS AFTER IT THEN STARTED SOUNDING WHILE DRIVING, LEAVING MY THEN 6 YEAR OLDS HYSTERICAL. IT WAS HAPPENING SO MUCH THAT WE TOOK OUT THE FUSES. IN NOV 2014, WHILE ENTERING THE INTERSTATE EXIT MY CAR SHUT OFF GOING 35MPH AROUND A DEEP CURVE. I LOST ALL CONTROL OF STEERING AND ACCELERATION, BRAKES LOCKED UP. I WAS ABLE TO FORCE STEER TO SHOULDER AND TURN CAR OFF AND BACK ON. IT RAN OK UNTIL A COUPLE WEEKS LATER IT DID IT AGAIN. COMING HOME OFF INTERSTATE W/ KIDS IN CAR, CAR SHUT OFF WHILE GOING 40 MPH IN MID CURVE! NOW BEGINNING FEB 2015, MY BATTERY GOES DEAD REPEATEDLY. I'VE HAD TO HAVE IT JUMPED OFF ALMOST EVERY MORNING FOR LAST MONTH. I TOOK IT TO AUTO STORE AND BATTERY TESTED GOOD. MARCH 2015, BATTERY GOING DEAD AGAIN. I'VE HAD ACCREDITED MECHANIC LOOK AT IT WHO TESTED EVERYTHING ALONG W/ RELAYS. HE STATED BATTERY WAS GOOD BUT BASICALLY ALARM, ALTHOUGH IT'S NOT HEARD, ITS STILL WAKING UP AND DRAIN BATTERY. HE COULDN'T GO BEYOND THIS POINT TO FIX BECAUSE HE BELIEVED IT'S SOMETHING IN COMPUTER SYSTEM? I TOOK TO DEALER AND AFTER I EXPLAINED EVERYTHING TO THEM & BEEN WITHOUT A CAR FOR WEEK, THEY INSISTED IT BATTERY WAS BAD. SO WE HAVE REPLACED BATTERY, YET THEY DID NOT ADDRESS RANDOM ALARM/HORN. SO I TOOK BACK SAME DAY TO ADDRESS THIS ISSUE B/C IT WILL CONTINUE. THEY NOW ARE SUGGESTING TO REPLACE HORN SWITCH OF WHICH AFTER LOOKING AT OTHER CONSUMERS I DON'T THINK WILL FIX THE PROBLEM. THERE IS SOMETHING IN THE CARS COMPUTER TRIGGERING THE ALARM BUT FOR SOME REASON THEY REFUSE TO CHECK THAT. I'M NOT SURE IF IT'S JUST BECAUSE THEY CAN'T GET AS MUCH MONEY FROM RESETTING COMPUTER OR NOT. I KNOW I DON'T HAVE MONEY TO THROW AWAY ON TRAIL & ERROR. WITH ALL THE COMPLAINTS ON THIS I CAN'T FIGURE OUT HOW THE DEALERS/COMPANY CHRYSLER DODGE JEEP DOESN'T HAVE A SOLUTION. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY AWD- CHARLOTTE, NC
I HAVE HAD MY INTEGRATED MODULE REPLACED TWICE BUT STILL HAVE THE PROBLEM OF ALL THE ACCESSORY LIGHTS COMING ON IN THE CAR. NOTHING WORKS WHEN THIS HAPPEN. ALSO I AM NOW HAVING A PROBLEM WHEN I INSERT THE KEY IN THE IGNITION IT'S LIKE IT WANT TURN OVER UNLESS IT IS IN A CERTAIN SPOT. PLEASE HELP ME WITH THIS MATTER I JUST PURCHASED THIS CAR IN MARCH OF 2013. DON'T WANT TO GET IN A BAD ACCIDENT WHEN THIS HAPPENS SINCE IT SHUTS DOWN THINGS IN THE CAR. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- MUSKEGON, MI
I WENT TO THE STORE GOT WHAT I NEEDED CAME OUT AND THE JOURNEY WOULD NOT START. I HAD IT TOWED TO THE DODGE DEALERSHIP AND THEY TOLD ME THE TIPM WAS BAD.THEY REPLACED IT AND HAS BEEN WORKING SO FAR. IT COST 900.00 DOLLARS TO FIX WITH ONLY 37424 MILES ON IT.THE OTHER PROBLEM WAS THE BRAKES ALL HAD TO BE REPLACED WITH JUST OVER 20000 MILES ON THE CAR. THE DEALERSHIP COVERED THE FRONT BRAKES BUT WITH A DEDUCTIBLE OF 100.00 DOLLARS BUT I HAD TO PAY FOR THE BACK BRAKES. *TR
Source: NHTSA WEB SITE -
2010 DODGE JOURNEY- MESA, AZ
ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR
Source: NHTSA WEB SITE