2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE, WHICH REMOVED THE ENTIRE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AFTER THE CRASH; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 7/21/15*CN UPDATED 10/18/2017*CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER RECEIVED THE RECALL NOTICE, OVER A YEAR AGO. UPDATED 08/06/15*JB

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS AND ATTEMPTING TO PARK, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AND RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

PURCHASED AT 40K IN 2011 AND NOW AT 90K IN 2015. HAVE HAD TO REPLACE TRANSMISSION, REAR DIFF, TIE RODS (2X !) BRAKES (2X !) ROTORS, AND BALL JOINTS. AND TIRES WEAR TO FAST. NOW MY AIRBAG LIGHT IS ON. THEY SAID I NEED TO REPLACE THE COLUMN RING APPERATIS... WHAT A P.O.S.! PLEASE RECALL THE ENTIRE VEHICLE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS GIVEN A RECALL NOTICE THAT STATES "IF YOUR DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT. DEALER SAID THAT IT WILL PROBABLY TAKE 6 TO 8 WEEKS TO GET THE PART. THE POST CARD WARNING STATES "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." SO...6 TO 8 WEEKS OF GAMBLING WITH THIS PROBLEM. DEALER SAID THERE ISN'T A REPLACEMENT CAR TO DRIVE IN THE INTERIM. TRIED TO CALL YOUR HOTLINE NUMEROUS TIMES WITH VARIOUS RESULTS BUT NEVER WAS ABLE TO GET THROUGH! VERY FRUSTRATING.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE REVERSING FROM A PARKING SPOT, THE ENGINE STALLED. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED UNDER THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.