2010 DODGE JOURNEY Complaints

WHILE DRIVING INTO WORK THIS MORNING MY HORN BEGAN TO GO OFF ON ITS ON AND RANDOMLY. NOTHING I DID WOULD STOP THE HORN FROM GOING OFF. I CALLED BOTH MY DEALER AND CHRYSLER DIRECTLY NEITHER SAID THEY HAVE HEARD OF ANY ISSUES REGARDING THIS. SOME OF THE WARNING LIGHTS ON MY DASH ALSO CAME UP AND THEN WENT OFF. THIS SEEMS TO BE A SAFETY ISSUE AND I AM CONCERNED. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE HEADLIGHTS FLASHED ON AND OFF AND THE DOORS AND WINDOWS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

DRIVING VEHICLE LOCALLY, MAKING SEVERAL STOPS. THE LAST STOP, WHEN I RETURN TO CAR ABOUT 8:00PM WITH MY CHILDREN, CAR WOULDN'T START. ATTEMPTED TO GET IT JUMPED OFF AND THAT DIDN'T WORK. ABOUT 10:00P IT STARTED. I STOPPED BY THE GAS STATION TO FILL UP, CUT IT OFF, AND IT WOULDN'T START AGAIN. I CONTACTED AAA, WHEN THEY FINALLY ARRIVED ABOUT 45 MIN LATER, IT STARTED. THIS OCCURRED AROUND OCTOBER 2012 IT OCCURRED AGAIN AROUND APRIL 2013, AGAIN MAY 2013, AGAIN JANUARY 2014, MARCH 2014, DECEMBER 2014, AND MARCH 2015. *TR

A COUPLE MONTHS AFTER PURCHASING MY VEHICLE, IT STOPPED IN THE MIDDLE OF THE STREET. THIS HAPPENED PERIODICALLY OVER A COURSE OF THREE YEAR.. LAST WEEK, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALMOST KILLING MY CHILDREN AND I. WHEN I REPORTED THIS TO DODGE, I WAS TOLD THAT IT HAD BEEN RECALLED FOR AN IGNITION ISSUE (I WAS NOT AWARE OF) AND IT HAD BEEN REPAIRED BEFORE I PURCHASED IT. THE RECALL ISSUE WAS CAUSING THE THE SAME TYPE OF ISSUES THAT I WAS HAVING. NOW MY CAR WONT START AND LO AND BEHOLD, IM BEING TOLD ITS MY IGNITION, YET IM BEING TOLD THAT ITS NOT DODGES PROBLEM. WE ALMOST DIED AND DODGE COULD CARE LESS. *TR

TAKING CAR TO LOOK AT, CK ENGINE LIGHT ON. HAD PROBLEMS WITH IT CUTTING OFF ON E'WAY RAMP. TOOK OFF ALL KEYS. MECHANIC TOLD ME CAR WAS BUILT WITH A DEFECT MOTOR. NOTHING HE COULD DO. TAKING TO ANOTHER MECHANIC AND ESP BAS LIGHT AND TRACTION LIGHT COMES ON. *TR

THIS IS THE WORST VEHICLE I HAVE EVER BOUGHT. I PURCHASED IN 2012, IT WAS A LITTLE OVER 1 YEAR OLD. MULTIPLE ISSUES SINCE THEN. MOST RECENT, I REPLACED AN ENGINE. AN ENGINE IN A 2010. I TOOK MY CAR TO KAHLO DODGE IN INDIANA. WORST DEALER SERVICE EVER. RUDE AND UNPROFESSIONAL. THEY REPLACED A CLUSTER AND 1 HOUR LATER WE WERE BACK AT DODGE FOR THE SAME ISSUE. THEN THE SERVICE MANAGER SAID CHRYSLER SUPPLIES DEFECTIVE PARTS. WOW. IS THIS OK TO DO...WE PAY THOUSANDS FOR A VEHICLE AND CHRYSLER SUPPLIES DEFECTIVE PARTS??? WE TAKE IT BACK AND THEY FIX YET AGAIN. HOURS LATER, YOU GUESSED IT WE ARE BACK AGAIN AND THEY TELL US THEY CAN'T DO ANYTHING BECAUSE THEY ARE CLOSED. WE TAKE IT BACK THIS MONDAY AFTER THEY LET US DRIVE OFF IN AN UNSAFE VEHICLE AND THEY TELL US IT'S THE BREAKS AND SAID IT WAS GOING TO BE $700. THEN THEY TAKE IT APART AND SAY ITS NOT THAT PUT IT BACK TOGETHER TEST DRIVE IT AND TELL US IT'S THE MASTER SOLENOID AND IT WILL BE $1000. I HAVE HAD ENOUGH OF DODGE. I CALLED THE HELPLINE ONLY FOR THEM TO TELL ME A SUPERVISOR WILL CALL IN 1 BUSINESS DAY. 4 BUSINESS DAYS LATER I CALL THEM BACK AND GET A"SUPERVISOR" WHO WILL "LOOK INTO " MY ISSUES. I AM DONE. FILING A LAW SUIT, CALLING LOCAL TV STATIONS, ENOUGH DODGE!!! DO THE RIGHT THING, READ THESE POSTS AND FIX THESE ISSUES. WE SPEND A LOT OF MONEY ON YOUR CRAPPY PRODUCT ONLY TO BE GOUGED OVER AND OVER. YOUR RECALLS NEVER END. YOUR SERVICE IS HORRIFIC. MAYBE YET ANOTHER CLASS ACTION WILL SOLVE THIS. THEY HAVE SO MANY I AM SURE ONE MORE IS EXPECTED. I GUESS DOING THE RIGHT THING IN AMERICA HAS ENDED FOR THE CHRYSLER COMPANY!!!

PURCHASED VEHICLE DEC 2012, MAY 2013 HORN ON VEHICLE GOES OFF IN MIDDLE OF NIGHT, TURN CAR ON AND THEN OFF AND HORN STOPS. MAY 2013 DRIVING DOWN ROAD AND HORN STARTS GOING OFF. TAKE CAR TO STANELY DEALERSHIP MAY 29 2014 AND THEY CAN NOT FIND ANYTHING WRONG WITH HORN. HORN CONTINUES TO GO OFF, TAKE FUSE OUT OF FUSE BOX. JULY 2014 BATTERY WAS DEAD, REPLACED BATTERY JULY 2014. 2-3 WKS LATER BATTERY WAS DEAD AGAIN. TOOK TO DEALERSHIP IN GATESVILLE TX AND THEY STATED THE COULD NOT FIND WHY BATTERY WAS DRAINED. TOOK BATTERY BACK TO VENDOR AND WAS REPLACED. 2 MONTHS LATER BATTERY DEAD AGAIN, TOOK CAR TO DEALERSHIP AND THEY RECHARGED BATTERY FREE OF CHARGE. DEC 12 2014 DRIVING CAR AT 6:20 AM 1 BLOCK FROM HOUSE CAR TURNS OFF GOING 30 MILES PER HOUR. HAD TO COME TO COMPLETE STOP PUT IN PARK AND CAR RESTARTED. DEC 16 2014 BATTERY IS DEAD, GO AND BUY NEW BATTERY AT WALMART. DEC 20 2014 DAUGHTER BORROWS CAR AND CLAIMS THE CAR SHUT OFF ON HER ON THE HWY IN TOWN GOING 40 MILES PER HOUR. JAN 20 2014 AFTERNOON AFTER PICK UP SON FROM SCHOOL, DRIVING 30 MILES PER HOUR AND CAR SHUTS OFF WHILE DRIVING. TAKE CAR INTO DEALERSHIP JAN 24 2014, MECHANIC CLAIMS MONDAY MORNING CAR BATTERY IS DEAD. TOLD MECHANIC EVERYTHING GOING WRONG WITH VEHICLE, THEY CAN NOT FIND WHY THE BATTERY IS DRAINING ALSO STATED THE HORN SWITCH NEEDS TO BE REPLACED. THEY REBOOT TIPM AND THE WCM. PICK UP CAR 1/27/2015 TAKE BATTERY BACK TO WAL-MART 1/28/2015 AND REPLACE AND INSTALL. FEB 9 2015 PULL OUT OF DRIVE WAY AND GET ABOUT 100 FEET AND CAR SHUTS OFF, RESTART AND PROCEED. THAT AFTERNOON CAR SHUTS OFF ON THE WAY HOME FROM WORK WHILE DRIVING 15-20 MILES PER HOUR ON STREET. RETURN CAR TO DEALERSHIP THEY STILL CAN'T FIND WHAT IS WRONG WITH VEHICLE BATTERY DEAD, THEY RECHARGE BATTERY. FEB 23 2015 BATTERY DEAD. TAKING TO A DIFFERENT MECHANIC FEB 28TH. *JS

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR

MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AND UNDER MY VIN THERE IS NO RECALL FOR THIS ISSUE. *TR