2010 DODGE JOURNEY Complaints

MY TRUCK IS ON THE SIDE OF THE ROAD AT THIS VERY MOMENT. I PICKED UP MY TRUCK FROM A DODGE DEALERSHIP THIS MORNING. NO EVEN 10 HOURS LATER, I'M RIDING DOWN THE STREET AND THE IGNITION GOES TO THE ACC.. I LOOSE POWER STEERING AND BRAKES! MY DAUGHTER AND I COULD HAVE BEEN KILLED! I SEE THAT THIS IS A KNOWN ISSUE ON OTHER 2010 DODGE JOURNEYS....HOWEVER... DODGE TELLS ME THAT MY VIN# IS NOT INCLUDED IN THE RECALL....IT'S THE SAME ISSUE THAT OTHER 2010 DODGE JOURNEY OWNERS ARE EXPERIENCING. I LIVE CHECK TO CHECK...AND I JUST SPENT OVER $500 TODAY ON IT FOR OTHER REPAIRS!! NOW I STILL DON'T HAVE USE OF MY CAR FOR THIS PROBLEM!! WHAT WILL IT TAKE....SOMEONE TO GET KILLED...WHEN DODGE IS AWARE THAT THIS IS A KNOWN ISSUE!! I AM HORRIFIED!! *TR

I WAS AT A TRAFFIC LIGHT WHEN ALL OF A SUDDEN THE HORN STARTED TO GO OFF ON ITS OWN WITHOUT ANYONE TOUCHING IT. AS IT STARTED IT STOPPED. APPROXIMATELY 2 1/2 WEEKS LATER THE VEHICLE WAS INSIDE MY GARAGE AND AT ABOUT 2:00 A.M. THE HORN STARTED TO GO OFF AGAIN. I HAD TO DISCONNECT THE FUSES IN ORDER OT HAVE IT STOP SOUNDING. I TOOK THE VEHICLE TO THE CHRYSLER DODGE DEALER, THEY CLAIMED THAT THEY DID NOT KNOW WHAT WAS HAPPENING WITH THE HORN. THAT THEY DID NOT HAVE ANY RECALLS ON THIS MATTER AND NEVER HEARD OF THIS PROBLEM WITH THIS VEHICLES. I LOOKED ON THE INTERNET AND HAVE FOUND THAT OTHER CONSUMERS WHO HAVE PURCHASED THIS VEHICLE HAVE HAD THE SAME PROBLEM. WHY HAS CHRYSLER DODGE REFUSED TO HELP ITS CLIENTS? *TR

DECEMBER 8, 2014 I WAS DRIVING MY 2010 DODGE JOURNEY WHEN THE HORN STARTED TO RANDOMLY HONK AS IF THE ALARM HAD GONE OFF....THERE WAS NO CONTROL OVER THE HONKING AND IT STARTLED ME AND DISTRESSED THE OTHER DRIVERS IN VICINITY. AIRPARK DODGE DEALERSHIP IN SCOTTSDALE AZ STATED THE COMPUTER SOFTWARE NEEDED UPDATING AND THAT SHOULD FIX THE PROBLEM. FEB 1ST, 2015 THE CAR RANDOMLY STARTED HONKING WITHIN THE GARAGE NO KEY IN THE IGNITION AND NO ONE HAD DRIVEN THE CAR ALL DAY. THESE EPISODES, 10 IN ALL, WERE DIFFERENT THAN THE LAST TIME AS THE HONKS WERE SHORT IN DURATION, I WAS ABLE TO CAPTURE IT ON VIDEO. AIRPARK DODGE WAS UNWILLING TO DO MORE THAN WHAT CHRYSLER STAR RECOMMENDED AND WANTED TO GIVE ME BACK THE CAR WITH THE PROBLEM UNDIAGNOSED. I AM STILL AWAITING A PROPER DIAGNOSIS AS I SEE RANDOM UNCONTROLLED HONKING AS A SAFETY ISSUE. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

I AM THE OWNER OF A 2010 DODGE JOURNEY SXT AWD. I FINANCED THE VEHICLE IN NOV 2011. AT THE TIME OF PURCHASE, THE VEHICLE HAD A LITTLE MORE THAN 19,000 MILES. ALMOST 4 YEARS LATER, I NOW HAVE 96,000 MILES DUE TO MY CONSTANT TRAVEL IN MY CITY OF RESIDENCE AND OUT OF STATE. THE FIRST INCIDENTS WITH THE VEHICLE STARTED IN LATE 2012 WITH THE VEHICLE NOT STARTING WHEN ATTEMPTING TO TURN IT ON. YOU WOULD HEAR A CLICK BUT IT WOULD NOT START HOWEVER THE DASH WOULD LIGHT UP. THIS CONTINUED TO HAPPEN FOR SEVERAL MONTHS ON AND OFF UNTIL MY HUSBAND CONTACTED THE DEALERSHIP AND WE WERE TOLD ABOUT THE RECALL. VEHICLE WAS TAKEN IN AND RECALL ISSUE FIXED OR SO WE THOUGHT. VEHICLE STARTED SAME ISSUE OF NOT STARTING ALL OVER AGAIN. CONTACTED DEALERSHIP AND WAS TOLD NO FURTHER RECALLS WERE ON THIS VEHICLE. JUMP FORWARD TO OCT 2014. I MOVE TO VA AND I'M OUT ONE DAY SHOPPING AND THE VEHICLE AGAIN DOES NOT START. THIS HAS BEEN GOING ON SINCE THAT TIME OFF AND ON. AND NOW AS OF FEB 2015 I STARTED HAVING A BAD KEY MESSAGE COME UP WHEN I ATTEMPT TO TURN ON MY CAR. HAPPENED TWICE WHILE OUT ON FEB 4TH AND AGAIN TODAY ON FEB 5TH. ATTEMPTED TO TURN ON CAR 4 TIMES BEFORE IT WOULD START, EACH TIME GIVING ME THE MESSAGE BAD KEY. THIS IS RIDICULOUS. THIS VEHICLE IS A PIECE OF CRAP AND DODGE/CHRYSLER REFUSES TO ADDRESS THESE ISSUES. I HAVE READ SEVERAL STORIES ON LINE FROM PEOPLE WHO ARE HAVING THESE SAME ISSUES AND MORE IN ADDITION TO THIS. I AM AFRAID THAT THIS VEHICLE WHEN START SHUTTING DOWN WHILE I AM DRIVING NEXT. IT IS THE MOST UNRELIABLE VEHICLE I HAVE EVER OWNED. I CANNOT TRADE IT IN BECAUSE I OWE MORE MONEY THAT THIS VEHICLE IS WORTH. I TRULY REGRET EVER BUYING IT. SO NOW INSTEAD OF THE CAR NOT TURNING ON AT ALL ONE WAY, IT NOW DOES THE SAME THING BY WAY OF THE KEY. THE OTHER KEY I HAVE STOPPED WORKING IN EARLY 2013 SO I ONLY HAVE ONE KEY AND CANNOT AFFORD TO PAY $300 FOR A NEW KEY. *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT EVENTUALLY THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE STARTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE PROGRESSED AND THE VEHICLE BEGAN TO FAIL TO ACCELERATE AND SOMETIMES STALL WHILE DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN AGAIN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

I RECEIVE A NOTICE ABOUT 6 MONTHS FOR A RECALL #L25/NHTSA 14V-373 TO REPLACE THE IGNITION SWITCH I CALL ONTARIO DODGE DEALER AND THEIR SAY THAT DON'T HAVE THAT PART AND MAY BE TAKE A LONG TIME TO BE FIXED MY CAR I START HAVING PROBLEMS MANY TIMES TO START I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER AND STILL NO ANSWER THEIR DON'T HAVE ENOUGH PARTS AND MY CART ALREADY DIE COMPLETE AT ENTRANCE OF FREEWAY PLEASE HELP ME TO RESOLVE THIS PROBLEM BEFORE SOMETHING HAPPEN THANK VERY MUCH !!! *TR

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON TWO OCCASIONS THE POWER STEERING HOSE DETACHED FROM THE CRIMPED, WHICH RESULTED IN FLUID LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

THIS IS THE SECOND TIME IN A YEAR THAT WE HAVE REPLACED THE ROTORS ON THIS VEHICLE. THERE IS CURRENTLY A TSB ON THIS ITEM. *TR

WHILE DRIVING AT APPROX. 55 MPH DASH LIGHTS CAME ON, GAUGES WENT TO 0, AND WINDSHIELD WIPERS TURNED ON. VEHICLE NEVER LOST ACCELERATION, BUT TURN SIGNALS AND BRAKE LIGHTS WOULD NOT WORK. THIS HAS HAPPENED AT LEAST ONCE FOR THE LAST THREE DAYS. THIS IS VERY DANGEROUS ESPECIALLY WITH CHILDREN IN VEHICLE. *TR