2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE BATTERY AND THE STARTER, BUT THE FAILURE CONTINUED TO OCCUR. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) WAS RECEIVED IN 2012. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER AND START THE VEHICLE ON NUMEROUS OCCASIONS. THE CONTACT HEARD A LOUD CLICKING NOISE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL ELECTRICAL FAILURE. THE CONTACT REFERRED THE CONTACT TO AN AUTHORIZED DEALER. THE CONTACT INDICATED THAT THE FRONT DRIVER AND FRONT PASSENGER SIDE WINDOWS WERE NOT ABLE TO WIND UP AND DOWN DUE TO THE ELECTRONIC CONTROL FAILURE ON THE DRIVER SIDE DOOR. THE CONTACT ALSO WAS NOT ABLE TO USE THE KEY FOB AND MANUALLY PRESS THE LOCK AND UNLOCK FUNCTION. THE CONTACT HAD TO USE THE KEY TO LOCK AND UNLOCK THE DOORS AS THE FAILURE PROGRESSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: (ELECTRICAL SYSTEM). THE CONTACT WAS TO CALL AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 6/18/15*CN

PRE-EXISTING RECALL # 14V-373 IS GETTING OLD, I HAVE INITIAL NOTICE OF RECALL FROM DODGE BUT NEVER RECEIVED NOTICE TO GET FIXED, SAYING PARTS NOT AVAILABLE. THIS NEEDS ATTENTION, I DON'T NEED TO BE ANOTHER STATISTIC FOR LACK OF RECALL REPAIRS. *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE AND IGNITION SWITCH NEEDED TO BE REPLACED AND THE KEY FOBS NEED TO BE REPROGRAMMED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 64,000. UPDATED 09/03/15*LJ THE CONSUMER STATED THE MANUFACTURER WOULD NOT REIMBURSE THE COST OF REPAIRS BECAUSE THE SYMPTOMS DID NOT LINE UP WITH OTHER RECALLS. THE MANUFACTURER ADVISED THAT IF THE VEHICLE HAD NO FAILURE AT ALL THEN THEY WOULD HAVE PAID FOR THE REPAIR. UPDATED 12/8/2015 *JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALL THE VEHICLE DASH LIGHTS STARTED FLASHING, GAUGES BOUNCED TO 0 AND BACK, WIPERS WOULD ACTIVATE, AND VEHICLE MADE CHIME NOISE - REPEATEDLY. THE PROBLEM WILL SOMETIMES LAST ONLY FOR A FEW SECONDS AND OTHER TIMES FOR THE DURATION OF THE DRIVE, AND EVEN CONTINUING UPON STARTUP OF THE NEXT DRIVE. THIS PROBLEM WAS VERY INTERMITTENT TO BEGIN WITH AND NOW IS BECOMING MORE COMMON. I HAVE NOT BEEN ABLE TO FIND A SOLUTION AND THE DEALER ORIGINALLY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. THIS PROBLEM IS WELL KNOWN ON MANY ONLINE FORUMS AND IS A HUGE SAFETY CONCERN FOR MY WIFE AND CHILDREN. I BELIEVE THAT IT MAY BE AN ISSUE RELATED TO THE TIPM AND RELATED TO NHTSA ACTION NUMBER :DP14004. DODGE REALLY NEEDS TO RECALL THIS ISSUE, IMMEDIATELY. THE PROBLEM IS HAPPENING VERY FREQUENTLY NOW. *TR