2009 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR A RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN THE CONSUMER STATED THE VEHICLE WAS SCHEDULED TO BE REPAIRED ON SEPTEMBER 15TH AFTER RECEIVING THE SECOND NOTICE. UPDATED 9/15/015 *JS

CAR STARTED SMOKING FROM HEATING HOSE BUSTING AND STARTED RUNNING HOT.... ALSO FRONT WINDSHIELD WATER DISPENSER NO LONGER WORKS.... TOLD DEALERSHIP CAR KILLS SOMETIMES WHILE DRIVING.... WAS TOLD A RECALL BUT PARTS NOT AVAILABLE... ALSO WHEN CAR IS PUT FROM REVERSE TO DRIVE AFTER COMPLETE STOP... IT JERKS AND ENGINE BANGS... GOT TOLD BLOCK AROUND ENGINE WALL.... ALSO NOT COVERED UNDER FULL EXTENDED WARRANTY...... SOMETIMES CAR WILL NOT START B/C OF IGNITION SWITCH WHICH SOMETIMES TAKES ABOUT 15 TRIES TO START CAR... OR HAVE TO PUT IN NEUTRAL TO START..... JUST TOTALLY DISAPPOINTMENT B/C I LOVE THE SIZE AND ALL MY AMENITIES IN MY SUV, HEATED SEATS, LEATHER, T.V., INIFINITY RADIO..... DEFINITELY DISAPPOINTMENT.... WENT WITH A DODGE AGAIN.... BC MY DURANGO SAVED MY LIFE.... AND I FELT SAFE IN ANOTHER SUV...... *TR

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/1/15*CN UPDATED 9/15/15*JS

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THAT CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS NOT AVAILABLE. THE CONTACT MADE SEVERAL ATTEMPTS TO SPEAK TO THE MANUFACTURER; HOWEVER, DUE TO LONG HOLD TIMES, HAD YET TO SPEAK TO A LIVE REPRESENTATIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE TRAVELING 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT SMOKE APPEARED UNDER THE HOOD AND FLUID LEAKED UNDERNEATH THE VEHICLE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPAIRED PREVIOUSLY UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS DIAGNOSED THE TECHNICIAN VERIFIED AN ISOLATED OIL LEAK TO THE POWER TRANSFER UNIT, AS THE CASE WAS CRACKED. THE POWER TRANSFER UNIT WAS REPLACED. . THE FAILURE MILEAGE WAS 33,166. UPDATED 7/14/15*CN

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE IN PARK, THE WINDSHIELD WIPERS FAILED TO FUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD TO REPLACE POWER STEERING HOSE AS IT WAS FOUND LEAKING ON MY DODGE JOURNEY 2009. MY CONCERN CAME AFTER LOOKING AT 10V475000 CAMPAIGN WHERE IT SAY 2010 DODGE JOURNEY HAD SAME FAULTY PART, DO IT ALSO APPLIES TO 2009 DODGE JOURNEYS? *TR

12-26 2014 I OPENED UP A CASE NUMBER [XXX] NO ONE ANSWERED ANY QUESTIONS FOR ME. 03-05-2015 I OPENED UP ANOTHER CASE NUMBER [XXX] 06-20-2014 I RECEIVED A IMPORTANT SAFETY RECALL NOTICE WHICH STATES.... THE PROBLEM IS... UPON STATING YOUR VEHICLE THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK), MAY NOT FULLY SEAT IN THE "ON" POSITION. IF NOT FULLY SEATED, UNDER OPERATING CONDITIONS (FOR EXAMPLE BUMPY ROADS) THE FOBIK COULD INADVERTENTLY MOVE TO THE "ACCESSORY" MODE. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND THE PASSIVE RESTRAINT SYSTEMS, INCLUDING THE AIRBAGS TO SHUT OFF. THIS COULD INCREASE THE RISK OF A CRASH UNDER CERTAIN DRIVING CONDITIONS AND INCREASE THE RISK OF OCCUPANT INJURY DURING A CRASH. WHAT WE MUST DO TO ENSURE YOUR SAFETY... ONCE YOU RECEIVE YOUR FOLLOW UP MAIL IN THE SIMPLY CONTACT CHRYSLER WHICH I DID. UNTIL THIS REPAIR IS COMPLETED THE VEHICLE CAN BE DRIVEN. HOWEVER, AS A PRECAUTION ALL DRIVERS ARE ADVISED TO REMOVE ALL ALL OBJECTS FROM THE FOBIK (SUCH AS KEY CHAINS, ADDITIONAL KEYS). AND ENSURE THAT THE FOBIK IS SECURELY AND CORRECTLY ALIGNED IN THE "ON" POSITION AND NOT ALIGNED BETWEEN THE "ON" AND "ACCESSORY" POSITION BEFORE THE DRIVING THE VEHICLE. PLEASE HELP ME GET MY CAR FIXED. I AM VERY UPSET IT HAS TOOK OVER A YEAR TO RESOLVE. I BOUGHT MY BRAN NEW CAR OFF THE SHOWROOM FLOOR AND THEY CANNOT FIX IT FOR ME TO KEEP ME AND MY FAMILY SAFE ON THE ROADWAYS. I HAVE TO PAY A LOT OF MONEY EVERY YEAR KEEPING MY UPKEEP ON THE CAR TO MAKE AND KEEP IT SAFE (BECAUSE ITS THE LAW)! BUT YET CHRYSLER CAN KEEP PUMPING OUT NEW VEHICLES OFF THEIR PRODUCTION LINES BUT CANT SEEM TO TAKE PRODUCTION OFF THAT LINE TO BUILD THESE COMPONENTS THAT WE NEED FOR OUR VEHICLES! THIS IS RIDICULOUS!!! I WILL NEVER BUY ANOTHER CHRYSLER PRODUCT AGAIN, NOR WILL MY FAMILY!!! PLEASE HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR