2010 DODGE JOURNEY Complaints

MY 2010 CAR WILL NOT START SOMETIMES, THIS HAPPENED IN 2011 MY FIANCEE IS ON HIS WAY TO ALABAMA HE STOPPED AT THE REST STOP AND TURNED OFF THE ENGINE, WHEN HE TRIED TO TURNED ON THE ENGINE IT WILL NOT START FOR SEVERAL HOURS HE WAS TRYING, FINALLY IT STARTED HE TOOK IT TO DODGE DEALER IN ALABAMA AND THEY REPLACED THE MODULE FOR FREE. ONCE IN A WHILE THE CAR WILL NOT START THEN WHEN WE WAIT FOR AN HOUR IT WILL START IT. I ALWAYS TAKE IT TO DARCARS DEALER FOR THEM TO CHECK IT BUT SINCE THE CAR WILL START THEY TOLD ME THERE IS NO PROBLEM NOV.4 MY FIANCEE WAS IN THE MALL HE WHEN WENT BACK TO THE CAR THE CAR WON'T START HE CALLED TRIPLE A AND TOWED THE CAR TO THE DEALERSHIP. DARCARS OF ROCKVILLE FIRST SAID IT WAS THE MODULE THEY REPLACED IT ON THE 5TH OF NOV.THEN CALLED ME AGAIN THEY SAID IT WAS THE HARNESS THEY REPLACED THE HARNESS. LAST NIGHT THEY CALLED ME AROUND 6PM AND TOLD ME MAYBE THE COMPUTER MODULE THEY ARE WAITING FOR TECH SUPPORT TO CALL THEM ABOUT THE PROBLEM 3 DAYS AND STILL CAN NOT FIGURE OUT WHAT IS WRONG WITH THE CAR. *TR

THE HORN STARTED RANDOMLY HONKING. IT WOULD GO ON FOR 30 SECONDS TO A MINUTE, BLARING LIKE SOMEONE WAS HONKING IT WITH NO DISTINCT PATTERN. THIS HAPPENED WHEN THE CAR WAS TURNED OFF, NO ONE WAS NEAR IT, THE KEY FOB WAS IN THE HOUSE. AT ONE TIME IT SOUNDED LIKE THE ALARM HORN, WITH NO LIGHTS FLASHING, BUT THE CAR WE UNLOCKED AND DISARMED. THIS WENT ON ALL NIGHT FROM ABOUT 7PM TO 7AM. TOOK IT TO THE DEALERSHIP FOR THIS AND OTHER ISSUES. THEY HAD IT FOR A WEEK AND THE ISSUE WOULD NOT DUPLICATE FOR THEM. THIS MORNING, A WEEK AND A HALF LATER, I WENT TO START THE CAR. TURNED THE KEY, NOTHING HAPPENED. TURNED BACK TO OFF POSITION AND TRIED AGAIN. THIS TIME IT STARTED. WE HAD THE WHOLE IGNITION MODULE REPLACED SEVERAL MONTHS AGO WHEN THE CAR LEFT ME STRANDED, ALARM GOING OFF CONSTANTLY, BUT I COULDN'T UNLOCK THE CAR. IT WAS NOT THE KEY BATTERIES. I USED THE ACCESSORY KEY TO OPEN THE DOOR, AND REMOVED THE HORN FUSE SO IT COULD BE TOWED. NOT COVERED UNDER WARRANTY EQUALS OVER $700 IN REPAIRS AND A LOST DAY OF WORK. NOW I'M INCLINED TO THINK THAT THE NEW SWITCH MAY BE DEFECTIVE AS WELL. *TR

WHILE DRIVING HOME FROM WORK AT APPROX. 4:15PM, I WAS CROSSING THE SAN FRANCISCO BAY BRIDGE WITH THE FLOW OF TRAFFIC GOING ABOUT 60MPH. ALL OF A SUDDEN THE RPM'S GAUGE WENT TO ALMOST 5. THE ENGINE WAS LOUD AND THE CAR LOST POWER AND BEGAN TO DECREASE TO ABOUT 40MPH. I QUICKLY TURNED ON MY HAZARD LIGHTS AND BASICALLY COASTED UNTIL I COULD EXIT THE BRIDGE. I SAW AN OIL CHANGE SHOP AND ASKED THEM TO LOOK AT IT. THEY TOLD ME I HAD A SEALED TRANSMISSION AND NEEDED TO SEEK A TRANNY SPECIALIST. THE CHECK ENGINE LIGHT ICAME ON AND I HAVE HAD THE CAR LOOKED AT TWICE TO NO AVAIL. NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM. I AM GETTING ERROR CODES P0792, P0734, AND NOW AS OF 11/1/2014 P0733. THIS CARE IS VERY UNSAFE. SOME DAYS IT DRIVES PERFECTLY OTHER DAYS YOU CAN'T GO PAST 35MPH, STAYING IN 1ST AND 2ND GEAR. AVOID ALL FREEWAYS AT ALL TIMES!! IT'S A DEATH TRAP!! *TR

THE 2010 DODGE JOURNEY WE OWN HAS JUST BEEN ONE PROBLEM AFTER ANOTHER. WE DID NOT PURCHASE IT NEW, WE PURCHASED IT PRE-OWNED FROM THE DODGE DEALERSHIP. BUT WE HAVE PAID TO KEEP IT UP AND STAY AHEAD OF MOST PROBLEMS BUT THERE ARE SEVERAL THAT ARE REOCCURING AND NOTHING SEEMS TO MAKE THEM ANY BETTER. THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND WHEN YOU TAKE IT IN TO BE LOOKED AT THERE IS NOTHING THAT CAN BE FOUND WRONG WITH IT. THE BRAKES SEEM TO GO BAD PRETTY FREQUENTLY. WE ARE CONSTANTLY GETTING THE LIGHT THAT TELLS US THAT THE ESC IS DISABLED AND WHEN YOU TAKE IT TO GET SOMEONE TO LOOK AT IT THEY CANNOT FIND WHAT IS CAUSING THIS. IT JUST SEEMS LIKE WE ARE PUTTING MORE AND MORE MONEY INTO THE 2010 DODGE JOURNEY WE OWN. CONSTANTLY PAYING A MECHANIC TO LOOK AT IT AND FIX THE MOST RECENT ISSUE THAT ARISES FROM THE WARNING LIGHTS ON THE DASH. WE CANNOT TRADE IT IN BECAUSE WE STILL OWE ON THE VEHICLE AND WE CANNOT AFFORD AN INCREASE IN THE PAYMENT. DODGE DOES NOT ADMIT THAT IT IS A DEFECTIVE MODEL OR THAT THERE IS ANYTHING THAT IS CAUSING THIS. I AM HOPING THAT SOMEONE WILL LOOK INTO THE 2010 DODGE JOURNEY AND ALL IT'S PROBLEMS AND GIVE SOME SORT OF RELIEF TO THOSE OF US WHO PURCHACED ONE OF THESE PROBLEM CARS WITHOUT KNOWING THAT THE BRAKES WOULD CONSTANTLY GO BAD AND THERE WILL BE A LITTLE "DEMON" IN THE CAR THAT FLIPS THE LIGHTS ON AND OFF ON THE DASHBOARD WHENEVER HE FEELS LIKE IT. I KNOW I CANNOT BE THE ONLY PERSON THAT HAS HAD NOTHING BUT TROUBLE WITH A 2010 DODGE JOURNEY. BUT MAYBE DODGE CAN TAKE THIS DEMON INFESTED CAR BACK AND GIVE MY FAMILY SOMETHING THAT WE FEEL A LITTLE BIT MORE SAFE IN. *TR

WE PULLED OUT OF A PARKING LOT ONTO A PRIMARY ROAD AND AS SOON AS WE STEPPED ON THE GAS A LOUD SOUND OCCURRED. WE THOUGHT WE WERE HIT FROM BEHIND. THEN ALL THE DASHBOARD LIGHTS STARTED FLASHING. THE ENGINE WAS OVERHEATING AND WE COULD NOT GO OVER 15MPH. WE PULLED INTO THE NEXT PARKING LOT. WE TURNED OFF THE CAR AND WAITED FOR 10 MINUTES FOR IT TO COOL. WE STARTED IT AGAIN AND TRIED TO DRIVE BUT COULD NOT GO OVER 15 MPH. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER AND 4 DAYS LATER I WAS CALLED THE SERVICE TECH SAID IT WAS THE PCM AND IT WOULD BE REPLACED UNDER WARRANTY. AFTER THE PCM WAS REPLACED THEY CALLED AGAIN AND SAID THE CAR IS STILL NOT RUNNING AND THEY TESTED IT WITH A CARAVAN TIPM AND IT IS A TIPM PROBLEM AND I NEEDED TO PAY FOR THAT REPAIR. THE TIPM WAS WORKING WHEN I BROUGHT IT IN AND THEN AFTER THEY TRIED TO REPAIR IT THEY SAID THE TIPM WAS NOT WORKING. MY CAR WAS IN SERVICE FOR 30 DAYS. I GOT CALLS THE PART WAS ON BACK ORDER, NO IT CAME IN, NOT IT WAS FOR ANOTHER CAR, IT IS ON BACKORDER AND CORPORATE WAS IN ON IT ALSO BECAUSE I PLACED OVER 62 CALLS TO THE DEALER AND CORPORATE AND ONLY RECEIVED 6 CALLS FROM DODGE. NOW THERE IS A CLASS ACTION LAWSUIT ABOUT THE TIPM. BACKGROUND INFORMATION ON THE VEHICLE INCLUDES NUMEROUS DEALER SERVICE VISITS COMPLAINING OF NON-STARTING AND STALLING. ONLY TO BE TOLD THEY COULD NOT DUPLICATE THE PROBLEM. *TR

FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HAVE TO SMALL CHILDREN THAT DEPEND ON ME HAVING A CAR. DODGE SHOULD BE ASHAMED!!! *TR

MY HUSBAND AND I PURCHASED A 2010 DODGE JOURNEY SE VIN#[XXX] IN YEAR 2010 IN CANADA, IN 2013 WE IMPORTED IT INTO US AND WE ARE LIVING IN MICHIGAN. DURING THE FIVE-YEAR OWNERSHIP, THIS VEHICLE HAS BEEN CAUSING SAFETY PROBLEM MANY TIMES, THE ISSUE IS SUDDEN LOST OF ELECTRIC POWER FOR TURNING SIGNAL, WIPER MOTOR POWER, RADIO AND ALL DASHBOARD LIGHT, EXCEPT THE ENGINE RUNNING. THE FIRST TIME OF SUCH INCIDENT HAPPENED WITHIN 1 YEAR OF OWNERSHIP WHILE WE WERE AT TURNING SIGNAL, THE VEHICLE LOST TURNING SIGNAL CAUSED CONFUSION TO THE VEHICLE BEHIND AND ALMOST CAUSED AN ACCIDENT, AND SINCE THEN EVERY FEW MONTHS OR SO THIS INCIDENT HAPPENS, THE DEALER DID MULTIPLE REPAIR TO IT, BUT NEVER REALLY SOLVED THE PROBLEM. MANY TIMES THE DEALERS COULD NOT REPLICATE THE ISSUE WE REPORT. I RECENTLY EXPERIENCED TWICE OF SUCH INCIDENTS, ONE WAS DURING RAINING DAY AND THE WIPER LOST POWER I COULD NOT SEE AHEAD AND HAD TO STOP ON ROAD, THE MOST RESENT WAS YESTERDAY I LOST VENTILATION TO THE WINDOW AND COULD NOT SEE THROUGH THE WINDOW DUE TO MOISTURE ON WINDOW. I VIDEO TAPED THESE TWO INCIDENTS AND WOULD LIKE TO FORWARD TO YOU IF I CAN FIND A WAY TO ATTACH TO THIS COMPLAIN LETTER. THIS IS VERY SERIOUS SAFETY ISSUE CAN CAUSE FATAL ACCIDENTS, WE NEED YOUR HELP TO FORCE MANUFACTURE TO ADMIT THE ISSUE AND ADDRESS THE ISSUE IMMEDIATELY BEFORE FATAL ACCIDENT HAPPENS. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDEPENDENTLY ACTIVATED AND DEACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

VEHICLE WAS RUNNING AND SUDDENLY LOST ALL ELECTRICAL POWER. CAR WAS MOVED TO SHOULDER OF ROADWAY AND I TURNED THE ENGINE OFF. THE ENGINE DIDN'T WANT TO RESTART. WHEN ENGINE DID RESTART CAR RAN NORMAL FOR ABOUT 1 MONTH. THIS HAS HAPPENED ABOUT 5 TIMES FROM 6/13 TO 10/14. DEALER CAN NOT FIND THE PROBLEM. IGNITION IS NOT ON RECALL LIST FOR THIS PARTICULAR VIN. I HAD DEALER REPLACE IGNITION ON 10/14 AND HAD TO PURCHASE TWO ADDITIONAL KEYS BECAUSE THE OLD KEYS COULD NOT BE PROGRAMMED TO THE NEW IGNITION SWITCH. *TR

ON MARCH 6, 2014 I DROVE OFF THE LOT OF EASTCHESTER CHRYSLER JEEP DODGE LLC #1352682 LOCATED ON 4007 BOSTON ROAD BRONX,NY. WE ENJOY DRIVING OUR 2010 JOURNEY UNTIL OCTOBER 19TH 14 @ 5PM ON THE I 95 DRIVING 55 MPH THE VEHICLE STARTED TO STALL LEAVING ME AT THE ENTRANCE OF EXIT 15 WITH ON COMING TRAFFIC DRIVING 50-55 MPH EXITING. I HAD A 2 YR OLD AND 13 YR OLD IN VEHICLE AND WAS SITTING ON HIGHWAY FOR 2 HOURS WAITING FOR TOW TRUCK. THE CAR WOULDN'T START OR GO INTO GEAR. ON WEDNESDAY, OCTOBER 22, 2014 IT WAS TOWED FOR THE SECOND TIME TO EASTCHESTER CHRYSLER JEEP DODGE AND ON THE 23, I WAS ADVISED BY THE SERVICE DEPARTMENT AND INFORMED THAT THE TWO RECALLS WERE DONE (L25 AND K37) ON MARCH 15, 2014 BUT THE VEHICLE WAS IN MY POSSESSION ON MARCH 6, 2014. UPON RETURNING TO THE SALES OFFICE I WAS INFORMED THAT BECAUSE OF THE BACKLOG IN PAPERWORK THERE IS A DISCREPANCY IN DATES OF WHEN THE WORK WAS COMPLETED. A SALESPERSON ADVISED ME THE TIPM AND BATTERY NEED TO BE REPLACED AND THE COST IS $1153 PLUS TAX. OCTOBER 24, 2014 A RECALL FOR (P54) WAS PUT INTO EFFECT. WHY AN I BEING HELD RESPONSIBLE TO PAY FOR PARTS AND LABOR FOR A PART BEING RECALLED. *TR