2010 DODGE JOURNEY Complaints

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED BUT SHUT OFF AGAIN AFTER THE CONTACT DROVE A FEW FEET. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED BUT SHUT OFF AGAIN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

AS I LEFT WORK TONIGHT AT 8:30 PM I MADE IT 4 BLOCK WHEN MY CAR CUT OFF AGAIN IT TOOK ME A EXTRA HOUR DRIVING WITH MY HAZARD LIGHTS WHEN ARE YOU GOING TO REPLACE MY RECALL PART I HATE FOR MY ENGINE TO BECOME DAMAGED, I NEED A RENTAL UNTIL YOU CAN REPLACE MY PARTS PLEASE. *TR

MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDENCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARLY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR

MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR

DRIVING ON THE I95 SOUTH GOING 55 MPH A RED LIGHT CAME ON AND THEN CAR STARTING DOWN. THE ELECTRICAL LIGHTS ON THE DASH BOARD CAME ON AND THE CAR STARTED MOVING OVER TO THE SIDE AND I FINALLY STOPPED THE CAR AT THE BEGINNING OF THE OFF RAMP AT EXIT 15. *TR

CONTINUOUS BRAKE FAILURE DUE TO PREMATURE BRAKE WEAR AND ROTOR WEAR. CAUSED FAILURE WITH BRAKES RESULTING IN GOING THROUGH INTERSECTION NARROWLY MISSING ANOTHER CAR. BRAKES FAILED AND REPAIRED AT MY COST 3/25/12 AT 48452 MILES BRAKES FAILED AND REPAIRED AT MY COST 7/16/13 AT 67356 MILES BRAKES FAILED AND REPAIRED AT MY COST 10/17/14 AT 82951 MILES KEY IGNITION REPLACED DUE TO RECALL IN 2012 AND THE VEHICLE STILL LOSES POWER WITH GAUGES AND LIGHTS. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

ON MY WAY HOME FROM WORK THIS EVENING I HAVE NEVER BEEN SO AFRAID, MY CAR CUT OFF AT EVER STOP SIGN, I AM A SINGLE LADY HAVE TO WORK EVENINGS THIS IS TERRIBLE, I WAS TOLD THE DEALER WHO WILL BE FIXING MY CAR THE RECALL PARTS ARE NOT IN, PLEASE HELP. *TR