2010 DODGE JOURNEY Complaints

DRIVING AT ABOUT 55 THE TEMP OUT SIDE WAS ABOUT 75-80 AND ALL THE SUDDEN THE ALARM FOR THE ENGINE TEMP STARTED GOING OFF AND IT WENT FROM 1/2 TO OVER HEATED INSTANTLY WITH STEAM ROLLING OUT FROM THE HOOD. I'M A FIREFIGHTER SO INSTANTLY PULLED OVER JUMPED OUT LOOKING FOR FLAMES AND GETTING MY KIDS AND WIFE OUT OF THE CAR, NOTICED IT WAS ONLY OVER HEATING AND LET IT COOL DOWN AND DROVE IT TO THE IN-LAWS LET IT SIT FOR 3 HOURS AND TRIED DRIVING IT AGAIN AND LESS THAN A MILE DOWN THE ROAD SAME THING HAPPENED. HAD THE THERMOSTAT CHANGED IT FIXED IT FOR ABOUT 3 HOURS. I CALLED DODGE THEY SAID THEY HAVE HAD COMPLAINTS OF THAT BUT NOT ENOUGH TO RECALL THEM. JUST BUILD IT RIGHT THE FIRST TIME. IF THE 2009 HAD THE SAME PROBLEM DON'T USE THE SAME ENGINE OR PARTS FOR THE NEXT YEARS VEHICLES. THAT'S ONLY COMMON SENSE. I WOULD LIKE TO TAKE IT BACK AND HAVE THE CEO OF DODGE TAKE HIS/HER FAMILY FOR A RIDE IN IT AND FEEL SAFE PROBABLY NOT GONNA HAPPEN. *TR

ON NUMEROUS OCCASIONS, MY 2010 DODGE JOURNEY LOOSES WIPERS, RADIO, AIR CONDITIONING, HEAT LIGHTS AND ON TWO OCCASIONS THE MOTOR SHUTS OFF. BOTH TIMES ON AN INTERSTATE HIGHWAY. VERY SCARY! I HAD ALL MY GRANDCHILDREN WITH ME ON ONE OCCASION. MY DEALERSHIP TOLD ME TO JIGGLE THE KEY TO MAKE IT STOP. THAT WAS THERE "EASY FIX". *TR

WHEN LEAVING WORK LAST EVENING, I DROVE 2 BLOCKS AND MY CAR STALLED, I WENT TO TURN ON THE HAZARD LIGHTS AND THE DID NOT COME ON AND THE RADIO STOPPED WORKING SO I HURRIED TOOK THE OUT THE KEY TO RESTART, AS I DROVE 10 BLOCKS IT CUT OFF AGAIN I CAN FELL IT LOSING POWER WHEN IT HAPPENED SO AS I'M DRIVING FELLS LIKE A SOMETHING IS NOT WORKING BECAUSE IT SLUGGISH BUT DRIVING, I ALSO NOTICED THE IDLE DOES NOT HIT THE 2 AND IT MOVING TO THE 1 WHEN SLUGGISH, MAKING NOTE THAT I HAVE GONE TO NISSAN OF SOUTHLAKE MORROW GEORGIA TO REPORT MY PROBLEM INCLUDING THE KEY REMOTE NOT WORKING SO I CANNOT USE THE ALARM OR LOCK MY DOORS EVERY TIME ASKING FOR HELP EVEN THOUGH THEY GAVE ME A WARRANTY THEY BLEW ME OFF AS A CRAZY CUSTOMER, ALSO WHEN I WENT TO LANDMARK DODGE THE COULD NOT FIND ANYTHING WRONG. *TR

I PURCHASED A USED JOURNEY FROM NISSAN MORROW GA, A WEEK OR TWO I BEGAN HAVING PROBLEMS, FIRST TIME I WAS LEAVING AND THE CAR DID NOT START SO THEY TOWED THE RESULT I NEEDED A BATTERY SO I CHANGED IT LWHEN LEAVING WORK AT NIGHT I GET A BLOCK OR TWO AWAY AND THE CAR STALLS AT LEAST TWICE A MONTH AND TONIGHT TAKING MY CO-WORKER TO THE TRAIN IT CUT OFF. *TR

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY FOB WAS PUSHED TO UNLOCK THE DOORS, THE WINDSHIELD WIPERS SUDDENLY ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ..UPDATED 11/06/14 *BF

I WENT TO HAVE THE TIRES ROTATED BECAUSE I WAS HAVING A PERSON REPLACE THE BRAKES AND HE COULDN'T GET THE TIRES OFF. THEY WERE CEMENTED TO THE WHEEL WELL. WHICH IN ITSELF IS A SAFETY ISSUE. IF I WOULD HAVE HAD A FLAT TIRE ON THE ROAD, I WOULD NOT HAVE BEEN ABLE TO CHANGE THE TIRE AND BEEN STUCK ON THE SIDE OF THE ROAD. TOOK THE VEHICLE TO HAVE THE TIRES ROTATED, THEY BROKE OFF ONE OF THE STUDS THAT HOLD ON THE LUG NUTS. IN REPLACING THE BRAKES AND ROTORS AT 28000 MILES, WHICH IS TOTALLY STUPID, BUT ON THE DODGE JOURNEY, A NECESSITY I GUESS, ON REPLACING ONE OF THE WHEELS AFTER NEW BRAKES AND ROTORS WERE INSTALLED, ANOTHER OF THE LUG NUT STUDS BROKE OFF. THERE WAS NOT EXCESSIVE PRESSURE BEING APPLIED TO IT. I BELIEVE THIS IS A SAFETY ISSUE. WHO'S TO SAY YOU WOULDN'T BE DRIVING DOWN THE ROAD AND HAVE ANOTHER ONE BREAK OFF. OF COURSE, IN MY CASE, I GUESS THE TIRE WOULD HAVE STAYED ON SINCE IT WAS CEMENTED TO THE WHEEL. I BELIEVE THERE IS AN ISSUE WITH THE BRAKES AND STUDS AND TIRES ON THE ALUMINUM WHEELS. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

SINCE JANUARY 2014 I HAVE TAKEN MY VEHICLE IN MULTIPLE TIMES TO THE DEALERSHIP FOR INTERMITTENT STARTING ISSUES.IT ALSO HAS A SLOW CRANK OCCASIONALLY THIS IS MORE RANDOM THEN IT NOT STARTING. WHEN I TRY TO START IT IT JUST CLICKS. IF I WAIT A FEW MINUTES THEN TRY TO START IT AGAIN EVENTUALLY IT WILL START. THIS CAR HAS LEFT ME STRANDED MANY TIMES AND LATE FOR WORK/APPOINTMENTS. THE DEALERSHIP HAS REPLACED THE TIPM FUSE BOX, STARTER, BATTERY AND ALL KEY FOBS AND IT STILL WILL NOT START RANDOMLY. I HAVE NOTICED THAT MOST OF THE TIME WHEN IT WILL NOT START IT IS BECAUSE THE CAR IS HOT(AFTER BEING DRIVEN FOR A SIGNIFICANT AMOUNT OF TIME) OR SIMPLY JUST SITTING OUT IN THE SUNLIGHT. WHEN THE DEALERSHIP HOOKS IT UP THE THEIR MACHINE IT DOES NOT THROW AN ERROR CODE. SO THEY KEEP TELLING ME "THEY ARE SCRATCHING THEIR HEADS THEY DO NOT KNOW WHAT IS WRONG AND DO NOT KNOW HOW TO FIX IT" THIS IS NOT AN ACCEPTABLE ANSWER TO ME AFTER LOOKING ON THIS WEBSITE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME ISSUE. CHRYSLER NEEDS TO FIGURE IT OUT AND PUT OUT A RECALL FOR IT. I HAVE CALLED CHRYSLERS CUSTOMER SUPPORT MULTIPLE TIMES I HAVE HAD A CASE OPEN FOR 4 WEEKS I HAVE NEVER HEARD FROM MY CASE MANAGER JUST SOMEONE CALLING ON HER BEHALF. I CAN'T SEEM TO GET ANYWHERE WITH DODGE. I AM TAKING IT BACK TO THE DEALERSHIP TOMORROW. I HAVE TAKEN IT TO THE DEALERSHIP EVERY MONDAY FOR THE LAST 5 WEEKS. THEY KEEP IT FOR 3 OR 4 DAYS THEN SEND IT HOME WITH NO RESULTS.. I AM NOT TAKING IT BACK FROM THIS TIME WITHOUT BETTER RESULTS. THIS CAR IS ONLY 4 YEARS OLD IT SHOULD BE A RELIABLE CAR. I SHOULDN'T BE AFRAID TO TAKE IT SOMEWHERE. *TR

2010 DODGE JOURNEY WHICH WE PURCHASED NOV. 2013 , MAIN ONE BEING THE ALARM AND HORN GO OFF RANDOMLY, DRIVING DOWN THE STREET, MIDDLE OF THE NIGHT.....ETC. HAD THE TPIM REPLACED 4 WEEKS AGO WHICH TOOK 2 WEEKS TO DIAGNOSE AND GET THE PART, THIS PAST SUNDAY ALARM GOES OFF AND WON'T STOP, SO IN LOOKING FOR THE FUSES TO REMOVE AND STOP THE ALARM I FOUND THEM IN THE TPIM, BASICALLY IT IS A FUSE BOX THAT CONTROLS THE WHOLE ELECTRICAL SYSTEM. SO BACK TO THE DEALER AGAIN TODAY, AGAIN REPLACED THE TPIM. ONE BLOCK FROM HOME AND HORN STARTS GOING OFF AGAIN. CHRYSLER IS AWARE THAT THIS IS A PROBLEM ON SEVERAL CHRYSLER VEHICLES MAINLY ONES PURCHASED IN 4 STATES. I EVEN FOUND A SITE FOR A CLASS ACTION SUIT. FORTUNATELY WE PURCHASED THE EXTENDED WARRANTY AND HAVE ONLY PAID A SMALL DEDUCTIBLE OTHER THAN THE TIME AND FRUSTRATION. SO BACK TO THE DEALER TOMORROW. I AM SERIOUSLY CONCERNED BECAUSE IT IS A SAFETY ISSUE AS IT CAN EFFECT AIRBAGS, LIGHTS, WINDOWS AND A WHOLE LOT MORE. GOOD LUCK! WE WERE TOLD TODAY THAT ONE CUSTOMER HAD 3 DIFFERENT TPIM'S REPLACED SO FAR. THEY ARE NOT NEW, CANNOT GET A NEW ONE ONLY REFURBISHED!!!! *TR

TL* THE CONTACT OWNED A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE CAUSING IT TO CATCH FIRE. THE AIR BAGS FAILED TO DEPLOY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

GETTING ON RAMP TO EXPRESSWAY. HEARD S TAPPING. ENGINE LIGHT DIDN'T COME ON TIL I EWAS GOING ROUND 70. NOW I HEARD TAPPING EVERY TIME I PUT MY FOOT ON GAS PEDAL. TOOK TO MECHANIC HE SAID MY ENGINE IS TAPPING. COULD FIX BUT TAPPING (TICKING) WOULD COME BACK AGAIN. A DEFECT IN ENGINE. *TR