2009 DODGE JOURNEY Complaints
View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 DODGE JOURNEY- ROCHESTER, MN
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE KEY REMAINED IN BETWEEN THE ON AND THE ACCESSORY POSITION BEFORE THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- PALATINE, IL
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- KANSAS CITY, MO
AS I WAS ACCELERATING ON A HIGHWAY ENTRANCE RAMP, MY DRIVER'S SIDE CURTAIN AIRBAGS DEPLOYED (FROM THE FRONT OF THE CAR AND ALL THE WAY TO THE HATCH IN THE BACK OF THE CAR). I PULLED OVER ONTO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. I TURNED MY CAR TO BATTERY MODE TO ROLL DOWN THE WINDOWS TO RELEASE THE POWDER AND SMELL AND ANOTHER AIRBAG DEPLOYED (I BELIEVE IT WAS THE DRIVER'S SEAT, BUT AM NOT CERTAIN). *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- BAKERSFIELD, CA
2009 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO THE WIRELESS IGNITION NODE MODULE DETENTS RECALL NOTICE. *SMD THE CONSUMER HAS BEEN UNSUCCESSFUL AT GETTING THE DEALER TO COMPLY WITH THE RECALL. RECALL # 14V373000.*JB
Source: CONSUMER LETTER -
2009 DODGE JOURNEY- NORTH PROVIDENCE , RI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 DODGE JOURNEY- PINEY FLATS, TN
I OWN A 2009 DODGE JOURNEY. AND RECEIVED RECALL NOTIFICATION L25 / NHTSA 14V-373 HOWEVER THE PART TO DO THE REPAIR WAS NOT AVAILABLE. I THINK THAT THE MANUFACTURER HAD FAR EXCEEDED A REASONABLE AMOUNT OF TIME. I HAVE EXPERIENCED THE FAILURE IN SEVERAL INCIDENTS OF CAR NOT STARTING, FORTUNATELY, THERE HAVE BEEN NO WRECKS YET. I'VE BEEN ON PHONE FOR OVER AN HOUR TRYING TO GET SOMEONE TO ANSWER MY CALL FROM CHRYSLER CUSTOMER SERVICE 1-800-853-1403. I WANT SOMETHING DONE AND I WANT IT DONE NOW, BEFORE SOMEONE GETS INJURED DUE TO THIS LACK OF ACTION FROM CHRYSLER! *TR
Source: NHTSA WEB SITE -
2009 DODGE JOURNEY- CALVERT CITY , KY
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS APART OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE ACCORDING TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 94,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- WILMINGTON, DE
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY- CASTROL, CA
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 DODGE JOURNEY AWD- PORTAGE, MI
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE