2009 DODGE JOURNEY Complaints

View complaints related to 2009 DODGE JOURNEY. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,560 complaints submitted for the 2009 DODGE JOURNEY. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 DODGE JOURNEY
    - PIERRE, SD

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS FILLED WITH FUEL, THE FUEL GAUGE DISPLAYED AS EMPTY. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO A PARKING SPOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - DALEVILLE, AL

    I WAS STATIONARY IN A PARKING LOT. MY VEHICLE HAS ELECTRICAL PROBLEMS WHEN IT GETS BELOW 50 DEGREES F. ALL OF MY DASHBOARD WARNING LIGHTS COME ON AND MY GAUGES WON'T REGISTER INCLUDING MY FUEL, RPM, AND SPEEDOMETER. MY TURN SIGNALS WON'T WORK AND NEITHER WILL MY EMERGENCY HAZARD LIGHTS. MY DOOR LOCKS AND WINDOW CONTROLS WORK INTERMITTENTLY WHEN THIS HAPPENS. MY NAVIGATION SCREEN/BACK-UP CAMERA WILL NOT WORK AND MY WIPER BLADES AND HEADLIGHTS STAY ON EVEN THOUGH THE CONTROLS ARE SET TO OFF. MY WIPER SPRAY NOZZLES WON'T WORK AND NEITHER WILL MY HIGH BEAMS. IT WILL STAY LIKE THIS UNTIL MY VEHICLE WARMS UP, USUALLY ABOUT 20-30 MIN. I AM A NURSE AND OFTEN HAVE TO TAKE CALL AT NIGHT, SO SOMETIMES I DON'T HAVE TIME TO LET IT WARM UP. I HAVE HAD TO DOWNLOAD AN APP THAT WILL TELL ME MY SPEED AND PRAY I DON'T GET INTO AN ACCIDENT. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY CAN NEVER FIND THE CULPRIT SO IT JUST WASTES MY TIME AND MONEY.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - POMPANO BEACH, FL

    THIS IS JUST TOO MUCH. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. SOMETIMES IT CRANK AND THEN IT WON'T. I CAN GET IN IT AND DRIVE TO WORK, BUT BY THE TIME I GET OFF IT WILL NOT DO ANYTHING. THE LIGHTS AND RADIO WORK BUT THE CAR WILL NOT TURN OVER. IT'S LIKE IT WILL WORK FOR AWHILE BUT AFTER TURNING IT OFF IT COULD TAKE HOURS TO START UP AGAIN IF IT STARTS UP. AND YES I HAVE ALSO TRIED THE PUTTING THE CAR IN NUETRAL, BUT WHEN IT DON'T TURN OVER YOU CAN NOT CHANGE THE GEARS.I DON'T HEAR ANY CRANKING NOISE, THE TRUCK JUST LIGHTS UP. I HAVE HAD A NEW STARTER, BATTERY, AND ALTERNATOR PUT ON. I HAVE HAD THIS TRUCK PULL HOME ON A TOW TRUCK FROM WORK AND SOON AS THEY UNHOOK IT IT WILL STARTS UP...I HAVE TWO YOUNG KIDS AND I HAVE HAD THE EXPERIENCE OF GOING TO A GAS STATION IN THE EVENING AFTER GETTING OFF WORK AND AFTER TURNING OFF THE CAR IT WILL NOT CRANK. THE HORN JUST STARTS HONKING ON ITS OWN SOMETIMES,AND THE THEFT SYSTEM ALARM LIGHT ALMOST NEVER STOPS BLINKING. I HAVE SPENT MORE THAN I ALMOST PAID FOR THE VEHICLE, AND STILL HAVE TO UBER PLACES. THIS IS A MAJOR ISSUE THAT NEEDS TO BE RESOLVED. TOOK IT TO THE DODGE DEALERSHIP AND THEY WANT YOU TO LEAVE YOUR VEHICLE THERE FOR ABOUT 4 DAYS AND WANT TO CALL YOU WITH A RIDICULOUS MONEY QUOTE. COME ON DODGE HOW MUCH MORE DO YOUR CUSTOMERS HAVE TO SUFFER FROM A PROBLEM YOU DON'T WANT TO FIX. A VERY CONCERNED CONSUMER AND PARENT.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - COLVILLE, WA

    LEFT DRIVER DOOR WIRING ISSUE CAUSES BOTH FRONT POWER WINDOW CONTROLS ON DRIVER SIDE NOT TO FUNCTION WHEN STATIINARY & DRIVING. INTERMITTENT DASH WARNING LIGHTS FLASH & WINDSHIELD WIPERS ACTIVATE WITHOUT DRIVER INITIATION WHILE DRIVING. AIRBAG & SEAT BELT DASH WARNING LIGHT COMES ON INTERMITTENTLY WHILE DRIVING. CHECK ENGINE FOR POWRETRAIN CONTROL MODULE COMES ON INTERMITTENTLY WHILE DRIVING.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - WILMINGTON, DE

    I'VE HAD THE CAR FOR 2 YEARS. SINCE I'VE HAD IT, IT WOULD RANDOMLY NOT START, THE HEAT WOULD ONLY WORK IN THE BACK VENTS. GOT EVERYTHING FIXED ASSOCIATED WITH STARTER, BATTERY, EVERYTHING. FOR THE LAST 6 MONTHS, MY ENGINE LIKE HAS BEEN ON, AND AN ESP LIGHT. I GOT THE ENGINE CHECKED, BRAKES FIXED, ROUTERS, BRAKE PEDAL SWITCH REPLACED AND IT'S STILL DOING THE EXACT THING. GEAR WON'T SHIFT SOMETIMES BUT IT ISN'T THE TRANSMISSION.NOW THEY ARE SAYING POSSIBLE ELECTRICAL ISSUE BUT THIS HAS BEEN GOING ON FOR MONTHS! AFTER I'VE PUT MORE THAN 1000 INTO EVERYTHING THAT HAS NOT FIXED THE ISSUE.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - CEIBA, PR

    FIRST THE LIGHT TURN ON OF THE AIR BAG (MOVEMENT). IN OTHER NIGHT WHEN I TURN ON THE ALARM IT'S START TO ACTIVATE ON PANIC MODE THEN I TURN OFF THE ALARM WAIT FOR A VARIOUS MINUTES AND ACTIVATE AGAIN (OFF), BUT IN LESS THAN A MINUTE START TO BE IN PANIC MODE. IN OTHER DAY (MOVEMENT), SAYS THAT WAS AN OPEN DOOR AND THE LOCKS START TO PUT IT MANY TIMES, ANY OF THE DOORS WASN'T OPEN (MOVEMENT). IN THE SAME DAY AT NIGHT IT'S START TO TURN ON/TURN OFF THE INSIDE LIGHTS, PUT THE LOCKS, AND THE MESSAGE OF A DOOR IT'S WAS OPEN (MOVEMENT). THE ALARM WAS ON PANIC MODE TWICE AND THE LIGHT'S WAS AGAING TURN ON/TURN OFF (OFF). THE BATTERIE, EVERY TIME THAT I TRY TO TURN ON THE VEHICULE I NEED A BOOSTER TO CHARGE IT AGAIN. THE MECHANICS SAYS THAT THE ALTERNATOR AND THE BATTERIE ARE IN GOOD CONDITIONS HAS THE VOLTAGE THAT NEEDS TO BE OPERATING. I PUT A NEW BATTERIE BUT THE PROBLEM PERSIST. AND TURN ON THE LIGHT OF OTHER THING ON THE PANEL.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - STREETSBORO, OH

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE FAILURE ALMOST CAUSED A CRASH. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS AND DEALERS. THE CONTACT RESEARCHED AND FOUND OTHER VEHICLE'S EXPERIENCING THE SAME FAILURE. THE VEHICLE WAS TAKEN TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DETERMINED THAT THE ELECTRICAL AND COMPUTER SYSTEMS FAILED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, BUT THEY DID NOT HAVE THE EQUIPMENT TO CLEARLY DIAGNOSE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WOULD DOCUMENT THE CONTACT'S FILE; HOWEVER, THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THERE WERE NO CURRENT RECALLS. THE CONTACT STATED THAT THE FAILURES OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED IN 2015. THE CONTACT WAS INFORMED TO CALL NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - INDIANAPOLIS, IN

    TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND JERKED BEFORE SHUTTING OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 DODGE JOURNEY
    - CINCINNATI, OH

    MY CAR IS CONSTANTLY UNABLE TO START IM BEING TOLD DUE TO ELECTRICAL ISSUES. IVE REPLACED THE STARTER, BATTERY, & ALTERNATOR. THERE ARE ALL KINDS OF FORUMS TELLING YOU WAYS AROUND GETTING THE CAR TO START BUT NO REAL FIXES. SOME PEOPLE SPENDING HUNDREDS AND THOUSANDS TRYING TO FIX THIS ISSUE BY REPLACING FUSE BOXES, ADDING CABLES, REPLACING THE ENTIRE COMPUTER SYSTEM AND MORE TO NO AVAIL. WHILE OTHERS JUST PARK THE CAR UNTIL ITS PAID OFF OR SELL IT. ITS NOT FAIR AND ITS INCONVENIENT. DODGE JOURNEYS 2009+ ARE ALL EXPERIENCING THESE ISSUES.

    Source: NHTSA WEB SITE
  • 2009 DODGE JOURNEY
    - LANCASTER, MN

    POWER STEERING PRESSURE LINE FOR DODGE JOURNEY 2009 TO 2016 . WHEN SUBJECTED TO COLD WEATHER THE POWER STEERING LINE CAN HOSE RUPTURED AT START UP WHEN IT WAS COLD OUTSIDE . THAT IS EXACTLY WHAT HAPPENED TO OUR 2009 DODGE JOURNEY THIS PAST WINTER AND THE LINE SPLIT OPEN, DIDN'T REALIZE IT WHILE I WAS IN HEAVY TRAFFIC, NO STEERING, IT COULD OF KILLED US. . DODGE IS TELLING US THAT OUR VEHICLE VIN NUMBER DOES NOT FALL UNDER THAT RECALL

    Source: NHTSA WEB SITE